Likelihood to Recommend I'm not sure about pricing but I have heard from larger companies that it was not very accessible because of their size. We are a small company and we also utilize a SIEM which helped offset costs right off the bat. I think it makes 100% sense for IT departments that don't have enough staff to monitor their environment in depth.
Read full review In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.
Read full review Pros SentinelOne provides excellent protection against known and unknown attacks to our endpoints. The recovery option provides a fast, first line of defense against ransomware and other system damaging attacks. SentinelOne requires minimal administrative support making it a very cost effective and efficient solution. Read full review Almost real time protection from all ongoing threats with their DLA inspection Great visibility into web filtering policies using the dashboards and reports No patching or downloads needed, immediate protection is provided as clients are always cloud connected Read full review Cons Possibly for compatibility with legacy Windows OS's and non Windows OS's. Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change. Could do better with reporting at the base level subscription. Read full review The admin interface would be better off not using Java Setting up SSL properly can be a bit challenging Could really use a better source for training, like a library of how-to videos Read full review Likelihood to Renew Reliable for simple installation and above all efficient
Read full review Usability Compared to all the other major players, SentinelOne is truly hands off. One installed, the tool is able to manage all the major threats on my endpoints without intervention. The biggest thing the IT Dept has to do now is just clear the incidents after SentinelOne has dealt with them. Every other tool I have used requires significantly more effort to maintain.
Read full review I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
Read full review Support Rating Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
Read full review I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
Read full review Alternatives Considered Webroot is a great product but did not provide the versatility that we really were desiring. It allowed to us to centrally manage, but required policy-based management, and not the endpoint detail we wanted. SentinelOne's central management provides a variety of options for us to deploy and manage.
Read full review Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the
Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The
Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
Read full review Return on Investment SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process. The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind. Read full review Boosts business productivity with having secured systems Globally available threat protection adhering to our own security policies User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen. Read full review ScreenShots SentinelOne Singularity Screenshots