SentinelOne Singularity vs. Symantec WebFilter / Intelligence Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SentinelOne Singularity
Score 8.8 out of 10
N/A
SentinelOne is endpoint security software, from the company of the same name with offices in North America and Israel, presenting a combined antivirus and EDR solution.
$4
per agent, per month
Symantec WebFilter / Intelligence Services
Score 8.0 out of 10
N/A
Symantec WebFilter / Intelligence Services (formerly Blue Coat WebFilter) is a web application protection and web content filtering solution, designed to allow users to control access to web content and block web threats with advanced threat defense and real-time global threat intelligence.N/A
Pricing
SentinelOne SingularitySymantec WebFilter / Intelligence Services
Editions & Modules
Singularity Ranger IoT
$4
per agent, per month
Singularity Core
$6
per agent, per month
Singularity Control
$8
per agent, per month
Singularity Complete
$12
per agent, per month
Singularity Cloud
$36
per VM/Kubernetes worker node, per month
No answers on this topic
Offerings
Pricing Offerings
SentinelOne SingularitySymantec WebFilter / Intelligence Services
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SentinelOne SingularitySymantec WebFilter / Intelligence Services
Features
SentinelOne SingularitySymantec WebFilter / Intelligence Services
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
SentinelOne Singularity
9.1
15 Ratings
7% above category average
Symantec WebFilter / Intelligence Services
-
Ratings
Anti-Exploit Technology9.414 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.915 Ratings00 Ratings
Centralized Management8.715 Ratings00 Ratings
Hybrid Deployment Support8.07 Ratings00 Ratings
Infection Remediation9.615 Ratings00 Ratings
Vulnerability Management8.212 Ratings00 Ratings
Malware Detection9.715 Ratings00 Ratings
Best Alternatives
SentinelOne SingularitySymantec WebFilter / Intelligence Services
Small Businesses
ThreatLocker
ThreatLocker
Score 9.4 out of 10

No answers on this topic

Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.3 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SentinelOne SingularitySymantec WebFilter / Intelligence Services
Likelihood to Recommend
9.1
(18 ratings)
8.0
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.6
(8 ratings)
5.0
(1 ratings)
Support Rating
9.2
(4 ratings)
10.0
(1 ratings)
User Testimonials
SentinelOne SingularitySymantec WebFilter / Intelligence Services
Likelihood to Recommend
SentinelOne
It works extremely well for investigating the root cause analysis of events because you can see so much detail into what was happening before, after, and around the detective incident. A weak point would be when the AI gets a little over-aggressive or doesn’t quite understand the use case for specific tools. Our RMM tool was detected as a pup.
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Broadcom
In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.
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Pros
SentinelOne
  • Installs on all of our Windows machines and only requires 1 reboot for the install to finish.
  • It allows you to customize the UI and filters based on your use case.
  • Gives a very high level of visibility into any concerns you have or should have in your network.
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Broadcom
  • Almost real time protection from all ongoing threats with their DLA inspection
  • Great visibility into web filtering policies using the dashboards and reports
  • No patching or downloads needed, immediate protection is provided as clients are always cloud connected
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Cons
SentinelOne
  • Possibly for compatibility with legacy Windows OS's and non Windows OS's.
  • Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change.
  • Could do better with reporting at the base level subscription.
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Broadcom
  • The admin interface would be better off not using Java
  • Setting up SSL properly can be a bit challenging
  • Could really use a better source for training, like a library of how-to videos
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Likelihood to Renew
SentinelOne
Reliable for simple installation and above all efficient
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Broadcom
No answers on this topic
Usability
SentinelOne
There are some minor issues with the platform that can be mildly frustrating, but the overall performance, peace of mind, and ROI make it worth using. The management console is intuitive and easy to learn, the endpoint clients are simple but give IT professionals enough data to make management easy and simple
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Broadcom
I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
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Support Rating
SentinelOne
Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
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Broadcom
I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
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Alternatives Considered
SentinelOne
SentinelOne had all of the major features that we were looking for. The other products either required too much administrative attention or were lacking key features. For example, one could be uninstalled by the end user. We required that the installation be password protected to protect against end user disabling or uninstalling. One product required manual intervention for all remediation which put to high a burden on limited staff. All products are always being revised so these may no longer be issues but they had a significant impact on our decision.
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Broadcom
Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
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Return on Investment
SentinelOne
  • SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
  • The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.
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Broadcom
  • Boosts business productivity with having secured systems
  • Globally available threat protection adhering to our own security policies
  • User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen.
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ScreenShots

SentinelOne Singularity Screenshots

Screenshot of SentinelOne