Slack vs. Trello

Slack is well suited as another tool in our toolbelt to find answers to common questions and to find resources. it is less appropriate to be used to collaborate on a project in terms of being a project management tool

Incentivized

It is well suited to my job requirements as I bring employees in, and I help offboard them as well. This tool helps me when I need to make sure all items are completed by a certain time frame, so I would say it holds us accountable. Someone who doesn't manage a group of people may not find this as useful when dealing with others but could use it for their own accountability when needing to track their accomplishments.

• Can create channels for small, medium, or even bigger team to relay important information/updates and whatnots.
• You can do one-on-one (huddle feature) if you're on-boarding a member.
• A platform that can be collaborated with other platform. Example a CRM to be linked with Slack for easier comms relay.
• The best feature for me so far is that you can mention a team member so he/she won't missed an important message you sent.
• You can directly message about anyone within the company.

Incentivized

• It helps make various workspaces. Each workspace can be used for a different set of task management and can be shared with the people involved.
• Creating task lists. We can create various task lists, the list title could be the status of the task, for example, In progress, approval, completed, etc. You can slide your task cards from one list title to another.
• Trello cards have a huge set of features like adding the heading and description of the task, you can also attach certain associated links and documents to the cards as well.

• Undoubtedly Slack’s search function is powerful but sometimes it is difficult to find specific messages or files in very active channels with high message volumes. This needs an improvement.
• I have experienced notification issues on my phone. I am not receiving notifications and have missed important updates as a result. I tried uninstalling and reinstalling the app, but the problem still persists.
• The Business Plus plan does not include support for data loss prevention or offline backup providers.

Incentivized

• Allow tables as content for comment or description in Cards
• Assign priority to certain cards (easy for sorting)
• Create an open invite link for others to join/view the Trello board, without edit rights (so people don't need to install/use Trello if they want a quick glance on what's going on)

Incentivized

Slack is wonderful, it is a tool that changed our perspective and our way to work. We used to use another one, which was purely and sorely designed to messages. Slack provides us that possibility and more, all the other functions that we daily use in our work routine, not to mention the fact that Slack has a wonderful design and it's really easy to use and adapt.

Incentivized

I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.

Incentivized

Applications can cause slowdown when onboarding because of the learning curve. Slack is user friendly and very easy to teach new users how to navigate the app. Installation is fairly quick, which also saves a lot of time when setting up new computers and users

Incentivized

Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either monday.com or Airtable.

Incentivized

Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.

Incentivized

yes always support available when I need it!

Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.

Incentivized

Never experienced issues with the above!

I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.

I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign.

Incentivized

It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience

It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.

Incentivized

For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.

Incentivized

Slack is vastly easier to use than Teams and far less convoluted. It also handles Trello and GitLab integrations in a way that is easy to read and digest (whereas Teams handles them in the most useless way possible). Every time I use Teams, something is broken or I can't find things. But Slack is on the ball. Always easy to use and to search. Plus better emoji syntax (um, Microsoft, people put stuff in parenthesis all the time; that doesn't mean they want it to be emojis). Anyway, I'd choose Slack over Teams any day, if given the option.

Incentivized

Trello is easy for a non-technical person to use. Other management systems, like MS Project, frighten away less computer-savvy users. I've found this to be instrumental in getting volunteers to agree to step in and get fully involved with projects--particularly those that might span the entire year or involve many different pieces to completion.

Incentivized

Feels like anyone across the org (no matter their location) can use the tool easily!

Not sure if we use those

• I don't have hard numbers, but I can't imagine the level of mistakes that would go uncaught without the easy ability of multiple people being alerted to look at something in real time.
• Efficiency of communicating this way takes a lot of slog out of email, more focus on more important conversations and tasks
• It is on managers to define expectations on how long it should take someone to respond on Slack; it can feel immediate, which can be distracting to deeper work

Incentivized

• Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
• Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
• Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.

Incentivized