Likelihood to Recommend Cb Defense has been working very well in our organization. It is giving us much better insight into the applications that people are running on their systems (without authorization). This software is also great because it provides visibility into systems that are remote (off the network but still have Internet access). The out of band feature is great to help ensure that the systems are protected even when a user is traveling.
Read full review Very stable and cost-effective. Better integration with leading database vendors would be great; this would address features that are missing like x-windows support and concurrent secure file transfers. Patching is relatively fast and not as frequent as other vendors (with no impact on adherence to security best practices). Very easy to install and low storage footprint. Read full review Pros History of Process Execution, really anything that happens in the system is easily seen within the Dashboard. I can determine if a bad actor has infected the system, be it malware, backdoor, rootkit, Trojan, then from that point, I can put the system into Quarantine. Being able to quarantine the system from the Dashboard. With these type of tools, pulling the power and running a hard drive image is not needed. Put the system in quarantine, start the analysis. A year ago, the network engineer might move the system into a VLAN that has no access to anything, except the system performing the remote analysis... Now I do not have to rely on anyone to move a system, power it down, pull the drive, or image the drive. I can just start the analysis right from my workstation. The Live Response, again goes hand in hand with the quarantine feature. By now, I am sure you see a process. Its simple, and easy and all done from a cloud-based console, called the dashboard. .. deploy the agent, create the policy, and active live response, set up email alerts, and monitor your endpoints... you are now ready to perform a triage in the event of an infection. We have step 1, step 2, step 3... but, just remember, things do happen, nothing is perfect, but this product has its advantages. Read full review Most up to date secure/encryption technology. Very fast to set up and maintain. Supported by all major hardware platforms (Microsoft, Linux). Read full review Cons Policy management can be cumbersome. It is simple to set up a single policy but you have no way to apply the rules to multiple groups. If you need to set up the same rule to multiple policies, you need to type it over again. Agent updates can be very slow to deploy. We use a mix of rolling out updates via the web console and our management appliance. It can take several weeks to update all agents. We can be confused on why a rule will apply to a file. Sometimes something is blocked but we don't understand why. Read full review X-windows support could be more robust. Virtual shell adaptation could be improved. Greater concurrency for large secure transmissions would be a great add-on. Read full review Usability The console of the product is very easy to use. It provides great detailed information about all aspects of things occurring on the endpoint. It was easy to deploy and set up. The centralized cloud-based interface has made it easy to add two domains and manage them under a single pane with multiple admins. The only reason I wouldn't give it a higher score is a little bit of lag between updated info from the clients and also the lack of accountability in the deployment process. You set the deployment up for multiple machines and can't easily see if it was successful and/or it takes a while to see if it succeeded or failed.
Read full review Support Rating First, I need to disclose that our support is provided by SecureWorks. We purchased CB Defense from them, and they provide 24x7 monitoring and notification services for the solution and its deployment on our endpoints. To date, we are very pleased with this arrangement
Read full review Support organization is active, so is online community boards. There have been no significant issues that haven't been able to be quickly addressed by either online documentation or F-Secure support. Easy to use diagnostic tools and information gathering, make problem analysis fast. Phone support can be different due to time zone differences, but this has not been a major issue. Read full review Alternatives Considered Cb is cloud-based and has a more advanced policy management. It also has better forensics information. Cost was similar, but Cb added cost savings in terms of IT management resources. We also have the ability to talk directly with engineers and have input on feature updates.
Read full review This suite of software does not have any mentionable competition, in my opinion. It adheres to current security protocols, in-frequent patching requirements, low IT overhead, and on-going support are exemplary. Robust documentation and online community boards help keep support and maintenance transparent and efficient. Legacy support for older OS' is quite useful. Simplicity when onboarding into custom hybrid network configurations is also vital. Read full review Return on Investment Cb Defense has had a positive impact on the business objectives since we've been able to check off "advanced threat prevention". Read full review Very low cost. Low IT overhead (very low network bandwidth, CPU, storage utilization). Supported by all major hardware vendors. Read full review ScreenShots Carbon Black Endpoint Screenshots