Cisco Room Phone vs. Yealink Conference Phones

If you are already using Webex and Cisco room video systems, the Room Phone is a fantastic option to enable audio/meeting functionality in small conference rooms and huddle rooms at a very reasonable cost. Audio is fantastic and installation is simple. With split registration capability, this device can meet most, if not all, requirements for these rooms and could even be used for private offices and home offices, a definite value as work from home becomes more ubiquitous

Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.

Incentivized

• Easy Webex join experience like the Webex app and room devices
• Large, color display with a familiar Webex look and feel
• Easy setup and management with Webex Control Hub cloud and Unified CM on-prem
• High end audio experience
• Proximity integration for meeting join and screen sharing

• Audio clarity
• Noise reduction
• ease of use

Incentivized

• Wires are bulky (lighter weight HDMI would be beneficial for a cleaner install)
• Far end video (possibly a future enhancement?)

• Admin menu options could be easier to reach.
• Programming via the web interface requires some advanced knowledge.
• Rebooting the phone takes a little longer than previously used systems.

Incentivized

Very easy to use for both Webex and on-prem calling.

We have not had any issues with the device, but expect support to be as good as Cisco always has been for us.

I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.

Incentivized

I've use a lot of the Webex Room devices and the Room Phone is a great transition for the traditional conference phone to a modern UI and platform with Control Hub integration. Like all the other major OS platforms out there, the push to unify the user interface has some real advantages and I think that Cisco is accomplishing that goal here.

We tried out the poly com and the Avaya. neither of them had clarity at higher volumes. We have some employees with impairment. the avaya was way too expensive and the polycom was just garbage

Incentivized

• Expanded the options to enhance the value of small spaces

• They were a big improvement over the polycoms
• they allow us to use different carriers than the polycoms
• The clarity has saved a lot of lost sales.

Incentivized