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Axero's Communifire is an Enterprise Social and Collaboration platform. Used internally, it connects employees, key customers and partners to pursue shared goals. Used to build an online community, it puts the emphasis on working together, not just meeting socially. The platform, designed to encourage the spread and expansion of ideas is suited for organizations that want their community to not only get connected but also feel they are getting things done.https://dudodiprj2sv7.cloudfront.net/product-logos/tY/9X/E79TJX5L0SOT.JPEGStarting a Fire at work - Communifire ReviewAt Evocca we use Communifire across our entire organization (900-1000 employees spread across almost all of Australia). We were searching for a social and engaging intranet solution that could house our corporate documents, foster a sense of community and streamline organization wide communications. Communifire provides the social elements we were looking for and provides opportunities for staff who are living at either ends of the country to still feel connected to other staff members and valued by their colleagues. The system also allowed for a our company wide announcements to be far more engaging than just 'all staff emails'.,Allows for easy customization - This was important for our organization, we wanted to be able to cater the platform to the specific needs of our staff. Most of the system settings were easily accessible and those that required custom work, were provided in appropriate timeframes and at a reasonable price. Personalized news feeds - Being an education provider we have a very dynamic group of staff members ranging from corporate professionals to community service teaching staff. Communifire allowed us to set up appropriate groups and sub groups so that any given staff member can have a news feed that pushes relevant content to them based on their role and position in the organization. Active Directory Integration - Evocca has had stages of rapid growth and change. Effective AD integration has made it possible for new starters or those shifting roles within the company to be automatically and immediately grouped with the staff members they need to be grouped with and see the content they need to see within the platform. From a long term system management point of view, this was vital for us.,Exporting functionality - We look forward to being able to export all and any data from the system which I believe is not currently possible. Outlook calendar synchronization - A true 2-way synch between Outlook and Communifire would allow us to make better use of the calendar function. At the moment we have it turned off to save any confusion or missed appointments from two calendars. The ability to synch with Office Online - We would love to be able to work live on documents within Communifire. The more elements we could tie into the system the better.,10,Increased employee efficiency - Staff can now easily, quickly locate resources, information, staff members and company knowledge all from a central search function. Increased employee retention - Long term we view Communifire increasing employee retention, due to the greater sense of community we are building for those who may have previously felt disconnected.,Bloomfire and JostleCommunifire - an excellent community building toolWe use Communifire to host a community of our customers, each being served with different sets of information and support. We found Communifire with customisations for our specific requirements to be a much more cost-effective solution than a full bespoke production, and two years later we're still happy with that decision. Bryce and the team are excellent to deal with and I highly recommend the package.,Increases engagement Lots of flexibility Lots of capacity to grow,Some UX issues that could be improved Some architecture decisions don't make complete sense to me (though that's just one man's opinion),8,Vastly improved customer service. Our clients absolutely rave about our community site.Communifire makes communication easy.Communifire is used as our corporate intranet across our whole organization. Communifire has improved communication between our main office and retail stores as well as within each store.,Easy to use and understand. Staff with any social media experience picks this up immediately and uses the full set of features to communicate within their team and between teams. Easy to set up. Installation support was excellent in getting us up and running quickly. Excellent support. Questions are answered immediately and ongoing support is excellent to help us increase the use of additional features.,Could be more calendar integration between teams/spaces.,10,Faster, more consistent onboarding. We host all training materials in an easy-to-access and easy-to-update space. Better product knowledge = greater sales. We post training information about new products for immediate use by all team members. Better communication within the store team translates to better customer service. Keeping part time team members up-to-date has always been a challenge. Now they are able to catch up quickly when they get to the store.,Social media for the workplace . . . absolutely!We're a process-and-policy driven business in a heavily regulated industry of specialty finance. With more than 75 employees in 9 locations, communication has always been a challenge. We use Communifire across the entire organization as a centralized document repository, internal collaboration and training site. All company-wide communications, announcements, documents, events, etc are managed here.,Deployment was fast, easy and without the need of an IT department. Very user-friendly interface that users identify with as it is similar to other popular social media technologies . . . this is essential for adoption and continued usage. Central repository for documents, training materials, and other company content. Easy ability to make user groups that have rights to assigned content.,Removing member access without deleting content, but still keeping historical accuracy of user posts. Some improvement can be made in assigning users (new and existing) to various spaces easily, perhaps through group selections. Required read/receipt of content, which I understand is not being worked on.,10,Significant improvement in communication across our entire organization. It removed the "top-down" communication model we had and enables team members from across different locations and positions to collaborate effectively. Reduced headaches and errors in document management with now having a central repository for all business units to access company documents/memos/forms/training materials. Most significant impact has been to our company culture through improved communication, collaboration and team-building. We celebrate birthdays, anniversaries, business wins, daily progress reports and everyone has access.,75,1,Document Management Collaborative, enterprise-wide communication replaced "Top-down" fax/email strings Culture building and team training facilitated by system,Document management Training management Team-building,10,Implemented in-house,No,Change management was a big part of the implementation and was well-handled,10Communifire - Community Platform Extraordinaire!We deployed Communifre as a community platform for our certification course trainees and graduates. It is being used for our entire community of 1500 plus. We were using Facebook and email to interact with our users but needed a better way.,Support. Support. Support. Did I say excellent support? :) Flexiblity and ease of use. Responsiveness of Axero Solutions with changes. Ability to make changes to the platform without programming.,10,We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.,
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Communifire by Axero Solutions
9 Ratings
Score 9.0 out of 101
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Communifire by Axero Solutions Reviews

Communifire by Axero Solutions
9 Ratings
Score 9.0 out of 101
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Wade Dixon profile photo
January 12, 2016

Communifire by Axero Solutions: "Starting a Fire at work - Communifire Review"

Score 10 out of 10
Vetted Review
Verified User
Review Source
At Evocca we use Communifire across our entire organization (900-1000 employees spread across almost all of Australia). We were searching for a social and engaging intranet solution that could house our corporate documents, foster a sense of community and streamline organization wide communications. Communifire provides the social elements we were looking for and provides opportunities for staff who are living at either ends of the country to still feel connected to other staff members and valued by their colleagues. The system also allowed for a our company wide announcements to be far more engaging than just 'all staff emails'.
  • Allows for easy customization - This was important for our organization, we wanted to be able to cater the platform to the specific needs of our staff. Most of the system settings were easily accessible and those that required custom work, were provided in appropriate timeframes and at a reasonable price.
  • Personalized news feeds - Being an education provider we have a very dynamic group of staff members ranging from corporate professionals to community service teaching staff. Communifire allowed us to set up appropriate groups and sub groups so that any given staff member can have a news feed that pushes relevant content to them based on their role and position in the organization.
  • Active Directory Integration - Evocca has had stages of rapid growth and change. Effective AD integration has made it possible for new starters or those shifting roles within the company to be automatically and immediately grouped with the staff members they need to be grouped with and see the content they need to see within the platform. From a long term system management point of view, this was vital for us.
  • Exporting functionality - We look forward to being able to export all and any data from the system which I believe is not currently possible.
  • Outlook calendar synchronization - A true 2-way synch between Outlook and Communifire would allow us to make better use of the calendar function. At the moment we have it turned off to save any confusion or missed appointments from two calendars.
  • The ability to synch with Office Online - We would love to be able to work live on documents within Communifire. The more elements we could tie into the system the better.
Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Read Wade Dixon's full review
Col Fink profile photo
January 18, 2016

Communifire by Axero Solutions Review: "Communifire - an excellent community building tool"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Communifire to host a community of our customers, each being served with different sets of information and support. We found Communifire with customisations for our specific requirements to be a much more cost-effective solution than a full bespoke production, and two years later we're still happy with that decision.

Bryce and the team are excellent to deal with and I highly recommend the package.
  • Increases engagement
  • Lots of flexibility
  • Lots of capacity to grow
  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
I think Communifire is a powerful tool for both for organisational intranet applications, and where you want to get your customers really 'close' to you and supported in your ecosystem.
Read Col Fink's full review
Teresa Miller profile photo
January 07, 2016

Communifire by Axero Solutions Review: "Communifire makes communication easy."

Score 10 out of 10
Vetted Review
Verified User
Review Source
Communifire is used as our corporate intranet across our whole organization. Communifire has improved communication between our main office and retail stores as well as within each store.
  • Easy to use and understand. Staff with any social media experience picks this up immediately and uses the full set of features to communicate within their team and between teams.
  • Easy to set up. Installation support was excellent in getting us up and running quickly.
  • Excellent support. Questions are answered immediately and ongoing support is excellent to help us increase the use of additional features.
  • Could be more calendar integration between teams/spaces.
Communifire is excellent for a small business and easy to scale as we grow so we will not have to change software with accelerated growth.
Read Teresa Miller's full review
Rebecca Verhoeff profile photo
January 07, 2016

Communifire by Axero Solutions Review: "Social media for the workplace . . . absolutely!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We're a process-and-policy driven business in a heavily regulated industry of specialty finance. With more than 75 employees in 9 locations, communication has always been a challenge. We use Communifire across the entire organization as a centralized document repository, internal collaboration and training site. All company-wide communications, announcements, documents, events, etc are managed here.
  • Deployment was fast, easy and without the need of an IT department.
  • Very user-friendly interface that users identify with as it is similar to other popular social media technologies . . . this is essential for adoption and continued usage.
  • Central repository for documents, training materials, and other company content.
  • Easy ability to make user groups that have rights to assigned content.
  • Removing member access without deleting content, but still keeping historical accuracy of user posts.
  • Some improvement can be made in assigning users (new and existing) to various spaces easily, perhaps through group selections.
  • Required read/receipt of content, which I understand is not being worked on.
One of the things I really like about this platform is that it can be adapted for many different things and uses. Any organization desiring a collaboration, culture-building tool, this is a great fit!
Read Rebecca Verhoeff's full review
Art Aughey, FDN profile photo
January 06, 2016

Communifire by Axero Solutions Review: "Communifire - Community Platform Extraordinaire!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We deployed Communifre as a community platform for our certification course trainees and graduates. It is being used for our entire community of 1500 plus. We were using Facebook and email to interact with our users but needed a better way.
  • Support. Support. Support. Did I say excellent support? :)
  • Flexiblity and ease of use.
  • Responsiveness of Axero Solutions with changes.
  • Ability to make changes to the platform without programming.
Communifire is excellent as a community platform or for a company intranet.
Read Art Aughey, FDN's full review
Chuck Vigeant profile photo
December 09, 2014

Communifire by Axero Solutions Review: "Finally - Business Community Software for Small to Mid-Size Organizations"

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Variety of mediums to communicate with customers, partners, staff.
  • Private and public interaction available.
  • Self-help.
  • 24 hour availability.
  • Sorting data in the administrative sections. Search engine is great however.
  • Cases capability is not a full blown-help desk system, but is not designed to be. For some older customers, takes a little hand holding to get them comfortable. Our staff loves it however.
This is a bright, energetic, 'can-do' team. I have liked them from day one, because they are always striving to improve their product, help the customer, and provide tools that are not available anywhere else for the price.

IMHO most community based software is only customer-interaction focused - and separated from the rest of the business. This software allows businesses to inculcate business processes and customer-interaction to give a complete stack of tools for the small to mid-size business.

I cannot see any other way for our business to run in the future.
Read Chuck Vigeant's full review
No photo available
January 18, 2016

Communifire by Axero Solutions Review: "Cream of the Crop!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We purchased Communifire to set up a community for consultants and contractors. It's commonly known that it's not what you know but who you know that gets you places, so we wanted give our contractors every chance of success by bringing them together in a common place where they could connect. In addition to bringing people together we wanted to give them some extra support by providing additional information on things that might be of interest to them and help them in their work. Communifire is a great tool for this type of need. It allows us to blog, share news and events, post jobs etc., and it even allows for small teams of people to collaborate on projects. We looked at many platforms to meet this need but Communifire was really a standout for us.
  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
  • Communifire is continually working to improve their platform. At this stage I am happy we have enough functionality and features. I will update my comments should I think of anything later.
Communifire is very suitable for our need and is a great looking platform.
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About Communifire by Axero Solutions

Communifire is a modern, fully featured social intranet software with over 5 million users. The vendor says that 99% of Communifire Intranet customers are still actively using the platform after 5 years.

The platform promises to:
  • Connect your people
  • Streamline communication
  • Enhance collaboration
  • Manage content
  • All to help your organization be more informed, quicker to take action and prepared for tomorrow.
Categories:  Collaboration,  Community

Communifire by Axero Solutions Features

Has featureSocial Intranet
Has featureInternal Communications
Has featureKnowledge Management
Has featureCollaboration
Has featureEmployee Engagement
Has featureDocument and File Management

Communifire by Axero Solutions Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

Communifire by Axero Solutions Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar
Live Chat

Communifire by Axero Solutions Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:Apple iOS, Android, Windows Phone