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https://dudodiprj2sv7.cloudfront.net/product-logos/qo/q2/9DKAK4J5Z2R8.PNGDialSource has the best telephony on the planet.Inside Sales uses it for inbound and outbound calling. It allows us to see the contact details in Salesforce and make and receive calls in the same system.,Best telephony of any tool Backend automation pre-call and post-call that save reps a ton of admin time. Inbpound lead matching by phone number inside of Salesforce,NeedS email functionality Could use more features around managing reps Needs more analytics and reporting,10,Return on investment was almost immediate for us. The time savings along plus the process alignment are home runs,Outreach, SalesLoft, FastCall and InsideSales.com Predictive PowerDialer,ZoomInfo, 6sense, Salesforce.com
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DialSource
1 Ratings
Score 10.0 out of 101
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DialSource Reviews

DialSource
1 Ratings
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Score 10.0 out of 101
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Rob Morris profile photo
September 07, 2018

Review: "DialSource has the best telephony on the planet."

Score 10 out of 10
Vetted Review
Verified User
Review Source
Inside Sales uses it for inbound and outbound calling. It allows us to see the contact details in Salesforce and make and receive calls in the same system.
  • Best telephony of any tool
  • Backend automation pre-call and post-call that save reps a ton of admin time.
  • Inbpound lead matching by phone number inside of Salesforce
  • NeedS email functionality
  • Could use more features around managing reps
  • Needs more analytics and reporting
ISR/BDR/SDR/MDR calling (inbound/outbound) customer service and any area that makes or receives high volumes of calls.
Read Rob Morris's full review

DialSource Scorecard Summary

Feature Scorecard Summary

Contact preview (1)
10
Dialer-CRM integration (1)
10
Call notes & tags (1)
10
Automatic call logging (1)
10
Outbound dialing (1)
10
Inbound routing (1)
10
Custom caller ID (1)
10
Click-to-call (1)
10
Recorded voicemail drop (1)
10
Dialer contact import (1)
10
Campaign & list management (1)
10
Follow-up calls (1)
10
Dialer reporting & analytics (1)
10
Dialer compliance (1)
10

About DialSource

DialSource is a sales dialer platform for enterprise companies. DialSource promises to help Sales and service teams increase productivity, engage in smarter sales conversations, gain predictive insights and coach reps to success faster. The company's native application is particularly well suited for teams using Salesforce or Microsoft Dynamics CRM. The vendor says their native architecture preserves data integrity across the cloud, never storing credentials or extracting sensitive information out of Salesforce or Microsoft's secure ecosystems.

Key differentiators are the fully-native approach and carrier-grade telephony. Because the solution resides within Salesforce and Microsoft Dynamics CRM, it allows clients to leverage the full potential of their data while maintaining the security and compliance that the enterprise requires. DialSource-telephony aims to help ensure optimum call quality and to help build better connections with your customers. The product allows organizations to monitor and improve revenue efficiency across sales and service teams without leaving their CRM.

DialSource Features

Has featureCarrier-Grade Telephony
Has featureSalesforce Native Application
Has featureMicrosoft Dynamics 365 Native Application
Has featurePost-Call Automation
Has featureDynamic Call Campaigns
Has featureAuto Voicemail Drop
Has featureDS Connect - Beyond Click-to-Call
Has featureNative Real-Time Reporting
Has featureGlobal Recycle Logic
Has featurePriority Queue
Has featureCall Recording
Has featureCRM Screen POP

DialSource Integrations

Salesforce Lightning, Pardot, MapAnything, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Salesforce, Salesforce Inbox, We offer integration with any application that integrates with Salesforce or Microsoft Dynamics 365

DialSource Competitors

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required

Please contact us to learn more and review pricing options for your organization.

DialSource Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
10%
Mid-Size Companies (51-500 employees)
60%
Enterprises (> 500 employees)Enterprises (> 500 employees)
30%

DialSource Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

DialSource Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:North America
Supported Languages: English