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Dynatrace

Dynatrace

Overview

What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

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Recent Reviews

TrustRadius Insights

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. …
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Dynatrace is great!

8 out of 10
May 23, 2020
Dynatrace was at first used with some application teams of the bank. We currently use it to enhance the support of all applications across …
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Awards

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Reviewer Pros & Cons

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Pricing

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What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

What is Dynatrace?

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Dynatrace Demo - Deliver Perfect Software Experiences

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Dynatrace Quick Demo - Automated baselining

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Dynatrace Demo - 5 minute getting started overview

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Product Details

What is Dynatrace?

Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.

Dynatrace Video

Intro to the magic of Dynatrace

Dynatrace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Reviewers rate Usability highest, with a score of 8.4.

The most common users of Dynatrace are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(569)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.

To get the most out of Dynatrace, users recommend the following actions:

  1. Conduct thorough research and ensure buy-in from executive leadership and all app and infrastructure teams before committing to Dynatrace.

  2. Start by setting up Dynatrace correctly and build meaningful dashboards and management zones to optimize monitoring needs and gain valuable insights.

  3. Leverage Dynatrace's professional services to speed up deployment and make the most of the product. Take advantage of the study material available on university.dynatrace.com to enhance knowledge and skills.

By following these recommendations, users believe that Dynatrace can provide comprehensive monitoring capabilities, quickly identify performance issues, and assist in effective issue resolution.

Attribute Ratings

Reviews

(226-250 of 341)
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February 04, 2019

Josh’s Dynatrace review

Josh Rush | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
[Dynatrace is] Currently used by two application teams. The Unix/Linux team has purchased the agents and is the process of deploying. We brought Dynatrace into the organization approximately two years ago in the middle of a significant production challenge within our web site. We had spent several days manually looking for the root cause, and then Dynatrace offered to install an agent and review the application (for free!!!). Dynatrace almost immediately detected the error and diagnosed the root cause. The product has continued to exceed our already high expectations.
  • Easy to use. The product is easy to install, configure and use.
  • Self discovery. The product will quickly map an environment, and determine appropriate baselines.
  • Completeness. Dynatrace provides an incredibly complete view of a user experience.
  • Expanding to other areas of infrastructure, including telecom and SAN.
  • Tighter integration between on-prem and SaaS within our environment.
Dynatrace is well suited to address challenges that are well base-lined. This requires workloads that are relatively repeatable and normalized. If workloads are random or unique, the AI will struggle to understand when challenges arise. That said, most of our workloads have been well baselines, and appropriate for Dyantrace.
Score 9 out of 10
Vetted Review
Verified User
Dynatrace is our primary Application Performance monitoring tool in the company. It is being used enterprise-wide. It’s currently deployed in our tier-1 applications. It is used to help troubleshoot issues, tune applications performance, and prevent outages.
  • Dynatrace helped reduced our Sev1 incident for a key application by 86% and reduced our Sev2 incident by 64%.
  • Dynatrace helped reduced our Sev1 incident duration by 97% and reduced Sev2 incident duration by 71%.
  • Dynatrace facilitated faster troubleshooting.
  • Dynatrace facilitated faster root cause analysis.
  • Better integration with network devices.
  • Better integration with Citrix environment.
  • Simplify DynaTrace NAM (Network Application Monitoring) configuration.
I consider Dynatrace as the best and most mature tool for application performance monitoring. It may not be the best tool for detailed infrastructure monitoring scope.
Aletha Diaz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is being used by various teams within our organization to give us greater insight into our applications, allowing us to resolve issues faster as well as release quality code faster.
  • Real user experience
  • Easy to use and learn
  • Root cause analysis
  • Dependency mapping
  • ServiceNow integration
  • Available on other browsers
  • Single sign on for the SaaS solution
  • Upgrade the Smartcscape from a black background with white dots to a white background with more meaningful icons
Dynatrace is perfect for any company with an online presence that interacts with customers.
Score 9 out of 10
Vetted Review
Verified User
The Dynatrace product is utilized by multiple organizations with our company. The product is utilized to improve customer digital experience, improve operational stability and provide insights into potential issues.
  • Dynatrace provides excellent customer service and is very supportive to making sure we are well informed and issues are quickly resolved.
  • The Dynatrace product is being continuously improved, creating challenges to understand most recent changes.
Dynatrace is well suited to support the improvement of the digital experience monitoring activity
Steve Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dynatrace is being used across the whole organization. It is used to diagnose and resolve application performance issues which increases productivity and revenue.
  • Dynatrace is super easy and fast to implement and support is best in class.
  • Dynatrace is quick to isolate and resolve performance problems so users can be more productive.
  • Dynatrace has APM down to a science. I have not experienced any room for improvement.
Dynatrace is well suited for all scenarios but one scenario where it shines above all others is in Docker and container environments.
February 01, 2019

DynaTraced

Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Dynatrace is] Used to monitor infrastructure and SaaS application delivery. It’s used by the support and infrastructure teams to help identify and resolve issues.
  • Monitor Applications
  • Detect Degradation
  • Identify Errors
  • Complex Configuration
  • Intuitive Root Cause
  • Automatic Dashboards
Where there are numerous dependencies and possible points of failures across multiple APIs.
February 01, 2019

Provide Exadata support!

Tim Vaudt | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
While Dynatrace is being used across the organization, I use it in support of a select department. We are using Dynatrace to assist in MTTR/MTTD and to alert ops teams of problems detected in the environment or with the application flows.
  • Problem detections can be simplified with DTOne.
  • Replaying of problem detection and resolution flows is helpful.
  • Having visibility into the historic performance of hosts and ability to compare time periods against each other is useful for trending.
  • We need support for Exadata appliances to have visibility into Oracle backend databases.
  • Implementation of RUM broke some of our applications. Implementing monitoring tools should not break applications.
  • Visibility of users who “own” resources in the DT console i.e., maintenance windows. It would be good to know what user created a maintenance window.
Dynatrace is well suited for customer facing applications in large ecosystems with many dependencies. For some internal applications that are business facing, we have seen some lesser value in the product.
Gregory Schullo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Dynatrace to discover problems in our applications before users notice an impact. The working relationship we have built with Dynatrace over the past 5 years has been outstanding.
  • Dynatrace is easy for our customers to instrument and deploy.
  • Dynatrace support is awesome and works with us to develop features we need in our business.
  • Dynatrace UI makes navigation a breeze for all users of the tool at our company.
  • Providing usage metric for our management
  • Automated deployments for the Dynatrace managed platform
  • Logging for upgrades of managed cluster nodes and active gates to detect issues with installations and upgrades
Overall this tool is best for cloud monitoring. Since lots of our infrastructure is moving that way, we focused on that before deciding to move customers to the new platform.
February 01, 2019

Success with Dynatrace

Mike Legg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Transurban is using Dynatrace across the enterprise. In corporate applications, Dynatrace gives us a deeper insight into the performance of various applications. On our tolling platform Dynatrace is used for monitoring and APM and across the SDLC Dynatrace is used in performance testing on demand and early detection during development.
  • Ease of deployment and management
  • Deep insight into customer experience, application performance and monitoring
  • Quicker MTTI
  • Mobile application implementation could be easier
  • More flexible dashboards
Well suited for complex environments
Daniel Galindo Hernández | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
This tool is very easy to use and problems are also easy to identify with the platform for all the components: application server, database, network, servers, space and CPU/memory. It is a powerful application!
  • Graphical interface is easy to use
  • The data presented by the tool easy to understand
  • Can be used for all levels: administrators and system engineers
  • Quick implementation
  • Technical support always ready
  • There are many trainings
  • The price
  • The use of platforms [could be] more customised
  • Not connected to other databases types.
Very good for all kinds of enterprises; very strong [for] small businesses, always helping to resolve the monitoring of applications.
Score 10 out of 10
Vetted Review
Verified User
The tool is being used by our QA, Development and Operations teams. We use it to address performance issues, profiling, and to react to production problems.
  • Easy to implement.
  • Captures an array of information.
  • Nonintrusive.
  • Conversion from Appmon licenses to one agent could be more standardized.
If you require something to guide and pinpoint where the problem is within your system, then Dynatrace is the solution. It helps in all areas of understanding what is happening in your infrastructure and application/service.
Score 10 out of 10
Vetted Review
ResellerIncentivized
We use Dynatrace to monitor all applications in production and select releases in QA and Development environments.
  • Deployment and upgrades are simple, one-click deployments with zero configuration.
  • Deep insight into developers' code helps to not only determine root cause quickly, but allows our application teams to continually improve performance.
  • Real user monitoring gives insight to the development and infrastructure teams that were previously only available to the marketing team or through marketing reports.
  • The pricing models have been confusing, but have been improving.
  • Externally managed certificate deployment has caused challenges on servers with strict security requirements.
End-to-end application performance monitoring with full insight into the user experience for all teams that may be impacted by or impact application performance and experience.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is implemented across our core infrastructure and mission-critical applications, and is used by operations and development teams.
  • Problem detection.
  • Identify causation.
  • Speed triage and recovery.
  • Allow for deep problem analysis.
  • Addition of maintenance mode for apps running in A/B config where one is active.
  • Allow for a training mode to enable deeper correlation with causation where apps are not cleanly related.
  • Yellow for warning in dashboards where low-level issues are minimal impact.
Dynatrace is the go-to tool for problems identification and triage. Session replay is coming, but there are still some use cases with eventing capability that are not covered
January 31, 2019

Dynatrace Rocks!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is the strategic application performance tool for our entire organization.
  • Easy to deploy.
  • AI makes root cause analysis much faster.
  • Solves issues right from deployment.
  • Add more customization options to the dashboards.
  • Integrate addition technologies in an easier fashion.
  • Citrix support.
Well suited to finding problems with minimum setup. AI is ideal for showing the actual paths through the applications it is monitoring.
Satheesh Arumugam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dynatrace is used on our Ecom platform, and we use this tool daily to monitor performance analysis and also baseline the performance metrics for comparison before and after any change release.
  • Deep code level visibility so we can easily identify the code problem and see if there's any performance bottleneck upfront before the code goes to production and causes any user impact.
  • Infrastructure and process monitoring visibility, and it also provides all the integration touchpoints and performance and availability KPI.
  • From AppMon to Dynatrace we are missing PurePath and offline PurePath analysis. If we could get it all in one Dynatrace agent that would be a great addition.
Dynatrace can help any organization to improve their system stability and digital customer experience journey. This tool might not be a replacement for log monitoring tools like Splunk or any security tools out in the market.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is used by our Performance testing team for analysis after executing load tests. It has been integrated into our load testing pipeline in Jenkins. AppMon has been integrated to out load testing jobs in Jenkins. This enables other team members to self-serve and view AppMon reports immediately after executing load tests without logging in to the tool. We use all advanced features offered by the tool to monitor our front end and back end application to identify bottlenecks and optimize the performance for delivering a high performing system to our customers.
  • Analyze the number of database calls from each tier /service and optimize it by implementing caches.
  • Analyze the garbage collection on JVM and choose the most efficient go setting for your application.
  • Monitor vendor response time and its impact on your services.
  • Installing updates on AppMon.
  • Root cause analysis in case of memory leaks.
  • Some kind of analysis for thread dumps.
This tool has served great for optimizing database usage, understanding external vendor latency and its impact, inter-tier errors and exceptions, and infrastructure limitations. It helps in identifying spikes and recommends tuning to improve the performance of our application.
January 31, 2019

Great visibility

Score 9 out of 10
Vetted Review
ResellerIncentivized
Dynatrace is used extensively by our customers to enable visibility within their applications. It's typically used by departments until the organizational maturity increases to the point where it can be adopted company-wide.
  • Provides deep instrumentation of applications.
  • Enhances visibility of application performance.
  • Rapidly identifies root causes of problems.
  • Enhanced integration with external logging platforms would be great.
Well suited to organizations undergoing a digital transformation. Less appropriate for large scale legacy and mainframe environments.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Dynatrace to track down performance bottlenecks, exceptions, and other issues that creep up. It has been an invaluable tool for my team, Application Support. I don’t think that we would be able to perform our jobs without it.
  • Helps identify problem areas
  • Helps identify when there is a change in application behavoir
  • Alerts us when problems arise
  • More understandable pricing model
  • Opening up a bit about what is actually happening under the covers
  • More flexibility with uni appearance
It is very well suited for monitoring applications, but at times may provide false positives.
January 31, 2019

Dynatrace - THE APM tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is mostly being used by all departments. We're still in the process of moving from the AppMon platform to the new Dynatrace platform. Dynatrace is our only APM tool, and it is really being used to know more about the user experience.
  • Very easy to deploy
  • Great user experience features
  • The Dynatrace openness demonstrate that the tool has not been built to be all alone in its world!
  • Missing functionalities with the new platform versus the AppMon platform.
  • Sometimes too expensive.
  • Not super easy to use for somebody that doesn’t use the tool on a regular basis.
Not very well suited for network monitoring issues, as there's no network topology. It's mostly suited to help in diagnosing application issues and application components.
January 31, 2019

Dynatrace Review

Score 10 out of 10
Vetted Review
Verified User
Dynatrace is being used across the whole organization. It detects multiple issues via monitoring key business applications, such as online banking.
  • Captures key business transactions
  • Great troubleshooting tool
  • Problem analysis
  • Synthetics
  • Playback
  • API
Excellent for assisting developers with code. Production application, performance monitoring, and proactive problem management.
January 31, 2019

Dynatrace rules

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used by developers in Cicadas, by the technology control center in monitoring and service recovery, and by QA for performance testing. A very good product with a great feature set.
  • Monitor production systems and identify root causes in tier architecture.
  • Help developers identify performance bottlenecks at run time.
  • Measure SLAs.
  • Real user monitoring.
  • The granularity of metrics available through AppMon.
  • Comparability of different periods with high fidelity data.
  • Ease of use to integrate multiple consoles.
Suited well for multi-tiered java and web apps. It's not well suited for custom written apps in c and c++.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Dynatrace to provide business relevant user experience data to our business partners, along with monitoring and alerting on system issues.
  • Ease of implementation
  • Usable out of the box
  • Full stack monitoring with business context
  • Reporting
  • Dashboarding limitations
If you want to understand what your users are doing, and what they are experiencing, and be able to drill down into problems right to the code level, then Dynatrace is the tool you need.
Anjeneya Dubey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use AppMon in our cloud infrastructure very heavily for both non-prod and prod environments. Dynatrace has been super helpful in finding and fixing performance issues early on in our product development lifecycle. It helped tremendously in our production support and incident/problem management processes.
  • The detailed view into pure paths.
  • The event correlation with both app level and infra level metrics.
  • Integration with third-party solutions for better incident management processes.
  • We currently use AppMon, which is the older version of Dynatrace, and I think the Saas version is much better for what we are trying to do.
  • Anomaly detection
  • Capacity forecast
For all our infra and cloud performance needs, Dynatrace is perfectly suited. We are looking to consolidate our infra Monitoring solutions and are looking for one tool that can help do both the infra and application performance, as well as log monitoring that Dynatrace helps to solve. However, the log monitoring solution from Dynatrace is less than optimal.
Kristel Pugh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dynatrace throughout our DevOps cycle from build & test, performance testing, UEM, Application troubleshooting & problem triage, and export to Splunk & Tableau for reporting.
  • Performance and full stack analytics
  • Problem triage and deep dive analysis
  • Alert & quickly identify problems and root cause
  • The licensing model is giving my management heart burn. As a long time AppMon customer, we shouldn’t have to re-buy our investment in order to move to the new Dynatrace platform.
  • Tech support continues to be condescending and unhelpful. They don’t read the tickets and then re-ask for information we already provided.
Dynatrace continues to grow and lead in their industry. The software is solid, not bug ridden. The sales, marketing, Exec, and PS staff are exceptional. The feature set continues to be ahead of the curve. Great work, keep it up!
Chad Friedrichsen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is currently being used on by a small group of developers and Application Technical support team. It helps give visibility into vendor products that we install locally and helps us work with the vendors to better their software that we have purchased.
  • Details, Dynatrace gives you all the details of an application from start to finish. Helps identify server connections, response times over network connections, and so much more. Easy to use and find errors so we can spend more time fixing problems than trying to figure out where the problem is.
  • Ease of use. The out of the box dashboards are easy to use and very intuitive.
  • Support -- the user community and Dynatrace University help in figuring out where information is, or what information from Dynatrace is telling me, easier.
  • Pricing -- some of the pricing is a bit much for smaller companies. Pricing models could be adjusted accordingly.
  • Synthetic monitoring is nice, but with the code, smaller companies can’t utilize this function.
Dynatrace can help anyone find out where their application issues are. From database calls, network traffic, and user sessions, it gives you the details you need to fix the problems. At this time I have not figured out where it would not be appropriate. Due to cost, it is probably appropriate to not put it on everything, as it is not as cost friendly.
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