ADP Workforce Now vs. GoCo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Workforce Now
Score 7.9 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A
GoCo
Score 9.4 out of 10
N/A
GoCo is an HR platform designed for small and mid-sized businesses to simplify HR tasks and enhance productivity. GoCo empowers HR teams to streamline workflows and focus on building happier, more efficient teams.N/A
Pricing
ADP Workforce NowGoCo
Editions & Modules
Essential
Contact sales team
Enhanced
Contact sales team
Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
Contact sales team
Performance Plus
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ADP Workforce NowGoCo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.Let us know what apps you need, and we’ll build a custom plan to fit your HR workflow. All plans include Onboarding, Employee Self-Service, and MagicDocs. We’ll customize the rest to fit your needs.
More Pricing Information
Community Pulse
ADP Workforce NowGoCo
Top Pros
Top Cons
Features
ADP Workforce NowGoCo
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Workforce Now
7.6
1021 Ratings
4% below category average
GoCo
8.9
3 Ratings
12% above category average
Employee demographic data8.1901 Ratings9.13 Ratings
Employment history8.2937 Ratings9.13 Ratings
Job profiles and administration7.9889 Ratings10.02 Ratings
Workflow for transfers, promotions, pay raises, etc.7.4916 Ratings8.02 Ratings
Organizational charting6.7641 Ratings9.13 Ratings
Organization and location management7.5702 Ratings10.02 Ratings
Compliance data (COBRA, OSHA, etc.)7.4648 Ratings7.02 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Workforce Now
7.9
1033 Ratings
2% below category average
GoCo
9.6
2 Ratings
18% above category average
Pay calculation8.5994 Ratings10.01 Ratings
Support for external payroll vendors7.1389 Ratings00 Ratings
Off-cycle/On-Demand payment7.7293 Ratings00 Ratings
Benefit plan administration7.9796 Ratings9.01 Ratings
Direct deposit files8.6982 Ratings10.01 Ratings
Salary revision and increment management7.7768 Ratings9.01 Ratings
Reimbursement management7.4467 Ratings10.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Workforce Now
7.6
843 Ratings
7% below category average
GoCo
8.0
1 Ratings
2% below category average
Approval workflow7.8765 Ratings8.01 Ratings
Balance details7.6798 Ratings8.01 Ratings
Annual carry-forward and encashment7.5646 Ratings8.01 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Workforce Now
7.9
1013 Ratings
3% below category average
GoCo
9.3
3 Ratings
13% above category average
View and generate pay and benefit information8.2976 Ratings9.13 Ratings
Update personal information8.5967 Ratings9.13 Ratings
View company policy documentation8.1781 Ratings9.13 Ratings
Employee recognition7.0364 Ratings10.02 Ratings
View job history7.732 Ratings9.13 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Workforce Now
6.0
12 Ratings
26% below category average
GoCo
7.0
1 Ratings
11% below category average
Tracking of all physical assets6.012 Ratings7.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Workforce Now
6.9
943 Ratings
10% below category average
GoCo
9.0
3 Ratings
16% above category average
Report builder7.3926 Ratings8.02 Ratings
Pre-built reports7.4922 Ratings9.13 Ratings
Ability to combine HR data with external data6.1549 Ratings10.02 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Workforce Now
7.0
115 Ratings
14% below category average
GoCo
9.1
3 Ratings
12% above category average
New hire portal7.4111 Ratings9.13 Ratings
Manager tracking tools6.691 Ratings9.13 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Workforce Now
7.8
309 Ratings
5% below category average
GoCo
10.0
1 Ratings
20% above category average
Corporate goal setting8.0238 Ratings10.01 Ratings
Individual goal setting8.0289 Ratings10.01 Ratings
Line-of sight-visibility7.6236 Ratings00 Ratings
Performance tracking7.9282 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Workforce Now
7.3
400 Ratings
9% below category average
GoCo
-
Ratings
Performance plans7.3359 Ratings00 Ratings
Performance improvement plans7.3307 Ratings00 Ratings
Review status tracking7.5364 Ratings00 Ratings
Review reminders7.2377 Ratings00 Ratings
Multiple review frequency7.2312 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Workforce Now
6.0
7 Ratings
28% below category average
GoCo
-
Ratings
Create succession plans/pools5.86 Ratings00 Ratings
Candidate ranking5.86 Ratings00 Ratings
Candidate search6.37 Ratings00 Ratings
Candidate development6.26 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Workforce Now
6.8
420 Ratings
14% below category average
GoCo
-
Ratings
Job Requisition Management7.5365 Ratings00 Ratings
Company Website Posting8.1357 Ratings00 Ratings
Publish to Social Media6.9286 Ratings00 Ratings
Job Search Site Posting7.2320 Ratings00 Ratings
Duplicate Candidate Prevention2.38 Ratings00 Ratings
Applicant Tracking7.0361 Ratings00 Ratings
Notifications and Alerts8.3382 Ratings00 Ratings
Best Alternatives
ADP Workforce NowGoCo
Small Businesses
Patriot Software
Patriot Software
Score 9.2 out of 10
Patriot Software
Patriot Software
Score 9.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Workforce NowGoCo
Likelihood to Recommend
8.2
(1088 ratings)
9.1
(3 ratings)
Likelihood to Renew
7.3
(82 ratings)
-
(0 ratings)
Usability
5.2
(79 ratings)
9.1
(1 ratings)
Availability
7.3
(14 ratings)
-
(0 ratings)
Performance
6.4
(13 ratings)
-
(0 ratings)
Support Rating
7.0
(462 ratings)
9.0
(1 ratings)
In-Person Training
8.2
(9 ratings)
-
(0 ratings)
Online Training
5.8
(17 ratings)
-
(0 ratings)
Implementation Rating
4.9
(34 ratings)
-
(0 ratings)
Configurability
6.4
(10 ratings)
-
(0 ratings)
Ease of integration
6.1
(8 ratings)
-
(0 ratings)
Product Scalability
7.4
(750 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(8 ratings)
-
(0 ratings)
Vendor pre-sale
6.1
(8 ratings)
-
(0 ratings)
User Testimonials
ADP Workforce NowGoCo
Likelihood to Recommend
ADP
If you are looking to automate processes and have the system handle administrative, boring tasks this is the system for you. They are continuing to evolve and are coming out with improvements constantly. Have a suggestion on an improvement they will listen and consider implementing.
Read full review
GoCo.io. Inc.
For a small organization with a limited budget, GoCo is the perfect platform to get started with. For time tracking, time off requests, and as an HRIS, GoCo is perfect.
Read full review
Pros
ADP
  • HRIS that is personalized for the employee and addresses DE&I needs.
  • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
  • Onboarding is an excellent way to stay in compliance and have all documents completed.
  • Tax and Banking and resolution to any issues.
Read full review
GoCo.io. Inc.
  • Onboarding new employees
  • Managing staff PTO
  • Managing signing critical documents and policies
Read full review
Cons
ADP
  • I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly.
  • Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update.
Read full review
GoCo.io. Inc.
  • Customer service
  • Compliance
  • Communication
Read full review
Likelihood to Renew
ADP
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Read full review
GoCo.io. Inc.
No answers on this topic
Usability
ADP
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
Read full review
GoCo.io. Inc.
GoCo is very user friendly, easy to find things.
Read full review
Reliability and Availability
ADP
ADP outages are very rare
Read full review
GoCo.io. Inc.
No answers on this topic
Performance
ADP
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Read full review
GoCo.io. Inc.
No answers on this topic
Support Rating
ADP
I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
Read full review
GoCo.io. Inc.
GoCo has done a great job of being responsive to us in working through issues in the system.
Read full review
In-Person Training
ADP
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Read full review
GoCo.io. Inc.
No answers on this topic
Online Training
ADP
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Read full review
GoCo.io. Inc.
No answers on this topic
Implementation Rating
ADP
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Read full review
GoCo.io. Inc.
No answers on this topic
Alternatives Considered
ADP
Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
Read full review
GoCo.io. Inc.
GoCo is a little less expensive than other options and works pretty well overall
Read full review
Scalability
ADP
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
Read full review
GoCo.io. Inc.
No answers on this topic
Return on Investment
ADP
  • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
  • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
  • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
Read full review
GoCo.io. Inc.
  • Productivity has gone up in the HR/Payroll department. GoCo has helped us streamline our processes, what used to take us three days to complete manually, we can now do in one day, leaving time to focus elsewhere.
  • What used to take our campus administrators a day to approve time off requests (paper) it now only takes a click of a button and staff are notified immediately.
  • Staff Self-service is huge as they can look up their own information quickly at anytime of the day.
Read full review
ScreenShots

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app