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Jenzabar ONE

Jenzabar ONE

Overview

What is Jenzabar ONE?

Jenzabar ONE is a complete management platform for higher ed featuring modules for student registration and advising, student life and events, human resources, fundraising and tuition, and also eLearning module with student portal and mobile app.

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Recent Reviews

TrustRadius Insights

Jenzabar ONE has become the chosen SIS/ERP platform for a college seeking a next-generation solution. According to interviews with other …
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Popular Features

View all 12 features
  • Student Data Security (7)
    9.0
    90%
  • Community Support (6)
    8.6
    86%
  • Online Registration Management (6)
    8.4
    84%
  • Integrations with 3rd-Party Education Technology (6)
    6.8
    68%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

Jenzabar One Review: Works To Provide Multiple Student Services Under One Convenient Suite
01:44
Jenzabar One Review: Aids In Keeping Form Flow Efficient in Higher Ed
01:40
Jenzabar One Review: Handles The Automation So Faculty Can Focus On Students
02:02
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Features

Student and Faculty Administration

Aspects of student management that entail faculty or administration's management of student data and related regulatory requirements.

7.6
Avg 8.4
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Product Details

What is Jenzabar ONE?

Jenzabar One is a cloud platform exclusive to higher education. Their suite of technology products and services provides campuses with modern solutions to drive institutional and student success.

► Jenzabar One operationalizes value by helping institutions propel growth, reduce costs, and maximize resources.

► Jenzabar One is a centralized, modern solution that powers the digital campus and empowers the New Student.

► Jenzabar One accelerates innovation to make students and institution more competitive.


Jenzabar Student: A solution that aims to maximize engagement across all stages of the student lifecycle, a centralized student information system that brings together data on registration, advising, student life, and events. Jenzabar Student allows institutions to access a 360-degree view of students with a configurable, integrated offering designed specifically for higher education.

Jenzabar HCM: A solution to recruit, maintain, and retain a workforce, and enable self-service access to critical resources like time-off requests, benefits, and payroll information. Jenzabar HCM helps institutions prioritize their most valuable assets—people—with a system that improves employee satisfaction and keeps highly sensitive information secure.

Jenzabar Finance: To ensure and manage an institution’s financial health and well-being through a comprehensive yet configurable offering. Jenzabar Finance brings together accounts receivable/payable, budgeting, purchasing, and other financial processes into a single system designed to identify opportunities for growth while keeping an eye on the bottom line.

Jenzabar Communications: Built directly into Jenzabar One, Jenzabar Communications enables users to eliminate communication silos, reduce redundancies between departments, and increase collaboration across campus by bringing everything into a single system. Jenzabar Communications consolidates constituent profiles, engagement histories, and enhanced communications tools into one platform to deliver seamless experiences for constituents throughout their lifecycle.

Jenzabar Analytics: Turn complex data into strategic insight with a portfolio of descriptive, diagnostic, and predictive analytics tools and capabilities. Jenzabar Analytics gives institutions access to previously untapped resources that can make an organization more agile, more innovative, and more efficient.

Jenzabar Chatbot: Powered by artificial intelligence (AI), Jenzabar Chatbot acts as an always-on, digital engagement channel that works with any student information system (SIS). Jenzabar Chatbot allows users to empower students to get answers through a convenient, navigable, and readily available source of information. Direct students through an automated, self-service channel for more commonly asked questions to free up time for staff to engage personally with students on more complex challenges.

Jenzabar Recruitment: Identify and attract the institution’s best-fit students with a solution designed to build and maintain strong relationships with prospective students. Jenzabar Recruitment allows the user to track candidates, personalize communications, and maximize the efficiency of recruitment and admissions teams with integrated onboarding tools.

Jenzabar Financial Aid: To help hit enrollment goals and keep prospective students happy by identifying and delivering financial aid awards to students who need it. Jenzabar Financial Aid enables institutions to provide faster and smarter financial aid services through automation, eliminating manual tasks and ensuring more accurate reporting.

Jenzabar eLearning: Cater to the needs of modern students that crave flexibility, personalized attention, online access, and social connections with a digital learning enablement solution. Jenzabar’s eLearning offering allows faculty and instructors to create dynamic environments used to attract, engage, and captivate today’s digital-native students.

Jenzabar Retention: Drive students to long-term success by identifying and addressing the myriad factors that contribute to student retention. Jenzabar Retention, with its accompanying Student Success Survey module, gives institutions insight into both successful and at-risk students, introducing opportunities to provide guidance and support if needed.

Jenzabar Advancement: To surpass advancement goals by planning, building, strengthening, and managing relationships with constituents all through a single system. Jenzabar Advancement helps schools identify prospective donors and engage them through modernized, personalized communications centered around the best solicitation programs.

Jenzabar Unity Platform: To regain control of the technology ecosystem by consolidating and simplifying how to manage system-to-system integrations across the campus. As an integrated platform-as-a-service (iPaaS) offering, Jenzabar Unity Platform allows users to manage the entire higher education IT stack through a single system. It delivers an ever-expanding suite of pre-integrated, out-of-the-box (OOB) application programming interfaces (APIs) and allows users to build and onboard APIs through a dashboard that brings together Jenzabar applications with on-premises and cloud applications.

Jenzabar ONE Features

Student Data Features

  • Supported: Student Attendance Tracking
  • Supported: Student Health Information
  • Supported: Grade Book Management
  • Supported: Student Background Records
  • Supported: Student and Parent Portal
  • Supported: Transcript Management

Student and Faculty Administration Features

  • Supported: Integrations with 3rd-Party Education Technology
  • Supported: Online Registration Management
  • Supported: District Communications, such as messaging and alerting
  • Supported: Roster Management
  • Supported: Platform Customization
  • Supported: Teacher Self-Service
  • Supported: Student Data Security
  • Supported: Community Support
  • Supported: Class Scheduling
  • Supported: State and National-level Reporting
  • Supported: Compliance Support
  • Supported: Teacher and Parent Mobile Application

Additional Features

  • Supported: Offers students an on-demand, mobile, self-service experience
  • Supported: Turns data into an asset to improve decision making
  • Supported: Connects students and staff through a shared platform experience

Jenzabar ONE Videos

Jenzabar ONE Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

Jenzabar ONE is a complete management platform for higher ed featuring modules for student registration and advising, student life and events, human resources, fundraising and tuition, and also eLearning module with student portal and mobile app.

Ellucian Banner, Anthology Student, and Workday Student are common alternatives for Jenzabar ONE.

Reviewers rate Student Data Security highest, with a score of 9.

The most common users of Jenzabar ONE are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(15)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Jenzabar ONE has become the chosen SIS/ERP platform for a college seeking a next-generation solution. According to interviews with other providers, Jenzabar ONE emerged as the best fit for the institution. The transition from Jenzabar CX to Jenzabar ONE marked a new era of communication on campus, enhancing interaction with both current and prospective students. The features and development roadmap offered by Jenzabar ONE solidified its position as the right choice for the institution. In terms of value proposition, the product's cost and features made it an easy decision to continue the college's longstanding relationship with Jenzabar. The Go Live target was achieved thanks to the relentless efforts of Jenzabar's SaaS and managed services team, resulting in improved accessibility, security, and data protection for the platform.

With its Advising module, Jenzabar ONE simplifies degree audits and provides an intuitive way for advisors to review advisees' history and degree requirements. IT team members rely on Jenzabar ONE for various tasks such as assigning permissions, resolving errors, and training staff on how to use the product effectively. Serving as the core platform for multiple departments including admissions, registration, housing, financial aid, and advising, Jenzabar ONE serves as a centralized source of truth for student information. It supports critical tasks such as student needs assessment, reporting, and processing to ensure swift and accurate registration processes. Moreover, Jenzabar ONE allows different administrative departments on campus to access essential student data specific to their functions while maintaining module uniqueness. Overall, Jenzabar ONE is recommended for institutions seeking to modernize their SIS/ERP systems as it offers a robust solution that streamlines operations across multiple departments in higher education institutions.

Users have made several recommendations based on their experiences with Jenzabar One. The most common recommendations include:

  1. Users recommend caution and preparation when it comes to technical difficulties and learning the web-based version of Jenzabar One. They advise allocating sufficient time for training and familiarizing oneself with the platform. It is suggested to read the contract thoroughly before proceeding with JenzabarOne.

  2. Some users suggest considering alternative options such as Blackboard, Banner, or Salesforce CRM. This recommendation implies that users should carefully evaluate different platforms before committing to Jenzabar One.

  3. Users recommend evaluating the features and functionality needed, as well as considering the size of the institution. While some find Jenzabar One suitable for a smaller college, they caution that it may not be appropriate for a giant university. Multiple people should try out the platform across various functions before making a decision, especially if it will be used extensively.

Overall, it is important for users to approach Jenzabar One with careful consideration, taking into account their specific needs and potential alternatives. It is also worth noting that users perceive Jenzabar One as a product that is continuously evolving and still a work in progress.

Reviews

(1-4 of 4)
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Score 10 out of 10
Vetted Review
Verified User
Jenzabar ONE is a robust student information system. It provides multiple departments with the ability to effectively perform functions across the organization seamlessly. Users are able to maintain information from start to finish without leaving the system. With regular updates and additions to the system, Jenzabar ONE provides our organization with everything we need and then some.
  • manages student information
  • manages candidate information
  • maintains AP & AR needs
  • the Help system does not always correlate to the current version, so updating that with each update would be very helpful
  • a method to test users' permission would be very helpful
  • it is sometimes tricky trying to figure out which functions to assign to users, so making that process more clear would be great
10. The system works well, the support staff is invaluable, and the company is eager to assist and always very helpful.
Student Data (6)
35%
3.5
Student Attendance Tracking
N/A
N/A
Student Health Information
50%
5.0
Grade Book Management
N/A
N/A
Student Background Records
N/A
N/A
Student and Parent Portal
80%
8.0
Transcript Management
80%
8.0
Student and Faculty Administration (12)
43.33333333333333%
4.3
Integrations with 3rd-Party Education Technology
70%
7.0
Online Registration Management
80%
8.0
District Communications, such as messaging and alerting
80%
8.0
Roster Management
N/A
N/A
Platform Customization
N/A
N/A
Teacher Self-Service
N/A
N/A
Student Data Security
100%
10.0
Community Support
100%
10.0
Class Scheduling
N/A
N/A
State and National-level Reporting
N/A
N/A
Compliance Support
90%
9.0
Teacher and Parent Mobile Application
N/A
N/A
  • it makes employees' jobs much easier
  • staff members are always helpful
  • great Help desk/results
n/a
SQL Server Management Studio (SSMS), Microsoft Windows, Microsoft 365
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently have partially implemented the Advising in Jenzabar ONE. It is so easy to see the advisees, their history, what is needed to complete degree requirements. As long as the trees are set up correctly, degree audits are much simpler. Highly recommend this product and Jenzabar overall. I've worked with this company since 1998.
  • Advising
  • Quicker processing
  • Easy to use
  • Great to see student full academic history
  • I would like to see some additional filters in advising to pull up advisees, but overall - great
  • I would like to know how to see students on LOA
Degree audits have been such a manual process for so many years. Now you can print out the advising tree showing if the student has met requirements and if not, which courses are still needed at one glance. So timesaving once it is set up correctly. That is the key.

I need to be able to see students even while they’re on LOA.
Student Data (5)
N/A
N/A
Student Health Information
N/A
N/A
Grade Book Management
N/A
N/A
Student Background Records
N/A
N/A
Student and Parent Portal
N/A
N/A
Transcript Management
N/A
N/A
Student and Faculty Administration (12)
N/A
N/A
Integrations with 3rd-Party Education Technology
N/A
N/A
Online Registration Management
N/A
N/A
District Communications, such as messaging and alerting
N/A
N/A
Roster Management
N/A
N/A
Platform Customization
N/A
N/A
Teacher Self-Service
N/A
N/A
Student Data Security
N/A
N/A
Community Support
N/A
N/A
Class Scheduling
N/A
N/A
State and National-level Reporting
N/A
N/A
Compliance Support
N/A
N/A
Teacher and Parent Mobile Application
N/A
N/A
  • Clears space on server for other applications used by other departments
  • Faculty can see their info which saves them time
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jenzabar ONE has been a valued partner for our College. We have transitioned from Jenzabar CX which we had for nearly 21 years. We made the decision to select Jenzabar One as our next generation of SIS/ERP platform in 2020 after conducting interviews with other providers. We found for the quality, features and development roadmap, Jenzabar One was the correct choice. The Jenzabar family has been working with us during the past 24 months to educate us on the Jenzabar One platform and features that will bring a new era of communications for our campus as we better understand how to interact with new and future students. The Jenzabar One value proposition of features to cost made the choice that much easier for our institution to continue our long relationship with the company. The Jenzabar SaaS and managed services team worked tirelessly to ensure our Go Live target of October 2022 was achieved. The Jenzabar project managers and technical professionals were instrumental for coordinating our data migration and helping with our problem-solving during the data conversion. We believe the new era of hosted services help provide better accessibility to our platform while providing security and comfort for data protection and stability. I highly recommend any institution seeking to modernize their SIS/ERP consider Jenzabar One as a solid solution!
  • Project Implementation
  • Communications
  • Problem Resolution
  • More clarity on features included with specific packages
  • More communication on product development roadmaps
  • More improvement in the Events management module
Jenzabar ONE is strongly suited for an all-in one solution for higher ed. The modern web-based platform make it efficient for end users. An institution that wants a full communication platform to connect with students, Jenzabar is the right product for your school. As with any product, development with Jenzabar One continues which is a good thing but also may cause some schools to want more features more quickly.
Student Data (6)
80%
8.0
Student Attendance Tracking
100%
10.0
Student Health Information
N/A
N/A
Grade Book Management
100%
10.0
Student Background Records
100%
10.0
Student and Parent Portal
100%
10.0
Transcript Management
80%
8.0
Student and Faculty Administration (12)
95%
9.5
Integrations with 3rd-Party Education Technology
100%
10.0
Online Registration Management
100%
10.0
District Communications, such as messaging and alerting
100%
10.0
Roster Management
80%
8.0
Platform Customization
80%
8.0
Teacher Self-Service
100%
10.0
Student Data Security
100%
10.0
Community Support
100%
10.0
Class Scheduling
80%
8.0
State and National-level Reporting
100%
10.0
Compliance Support
100%
10.0
Teacher and Parent Mobile Application
100%
10.0
  • The Jenzabar One product has many features for the cost
  • The investment costs for the data conversion compared to other systems were more affordable
  • The possible integrations with 3rd party products are numerous
The cost and features make Jenzabar One the right choice!
Sharon Hanks | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Being an IT team member we are called upon to use Jenzabar One throughout of day. We assign permissions in Desktop as well as J1 Web; solve errors (which are usually user errors) and essentially train staff on how to use the product. With each upgraade we are searching for more ways to assist our staff in using this product and cut down on manual processes.
  • Keeps our students on track with their academic program
  • Assist advisors with keeping track of their advisees
  • To be able to set course co-requisites to the course sections number
Adding the Communication Management piece has improved how to keep our students informed
Student Data (2)
85%
8.5
Student Health Information
80%
8.0
Student Background Records
90%
9.0
Student and Faculty Administration (9)
90%
9.0
Integrations with 3rd-Party Education Technology
90%
9.0
Online Registration Management
90%
9.0
District Communications, such as messaging and alerting
90%
9.0
Roster Management
90%
9.0
Platform Customization
80%
8.0
Student Data Security
100%
10.0
Community Support
90%
9.0
Class Scheduling
90%
9.0
State and National-level Reporting
90%
9.0
  • We have not taken full advantage of all the modules that Jenzabar One provides yet. However, in news releases and product documents many improvements have been made.
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