Motive has allowed us to Keep Trucking even better!!!

We recently made the switch from another ELD service provider to Motive before our five-year contract ended. This is the fourth provider we've used over the last 10+ years and by far the one we are the most excited about. Motive by far surpasses the performance of anything we have experienced both from the perspective of features and benefits and from the perspective of system reliability. The system was easy to install in our trucks and the ELD component from the driver's perspective was easy to learn our drivers started using it after a couple of hours of training and practice. All of the features most important to our drivers are user-friendly including completing DOT approved edits to logs without management assistance. It is the safety and compliance features that we have benefitted and improved our business the most. Together with forward-facing dash cameras and speed alerts based on real-time roads being traveled on speed limits, we have increased our safety and compliance on the road. By reducing our speeds, we have realized a significant increase in fuel economy which has been especially important during volatile fuel prices. With a very sophisticated safety scoring system, we have been able to provide appreciation to our best drivers and encourage some drivers to improve their skills in a positive environment. Integration with our dispatch software is also important to us, and, again, Motive is unparalleled in the smoothness of the day-to-day operations with regards to information exchange between our office and drivers. The highlight of this integration is by using GPS technology, arrival and departure times at Shippers and Receivers are automatically updated into our Dispatch software with no user input at either end. The options for document transfer and handling have also contributed to our timeliness of invoicing and increased inefficiencies at the office.

We have integrated Motive with our TMS with seamless dispatching to our drivers and automated reporting back to the TMS on load and driver status. It has resulted in increased efficiency, effectiveness, and happiness among all users.

I don't recall it being an option, but with their record so far, I'm not sure it is needed.

The high level of support started with the sales representative who has encouraged us to keep him involved with any needs or wants we may have. I am used to salespeople vanishing after the sale is made. Not so in this case which is refreshing. Still, I use him sparingly partly because the dedicated support teams are so available and helpful.