This is the closest product that I have found that matches with Mattersight. The painting portion of Mattersight is its strongest feature. However Calbrio allows for the listening of third party portions of calls.
Calculate the Impact of Mattersight Behavioral Analytics on Your Contact Center: https://www.mattersight.com/resources/benefit-calculator/
|Small Businesses (1-50 employees)||0%|
|Mid-Size Companies (51-500 employees)||0%|
|Enterprises (> 500 employees)||100%|
|Free Version||Paid Version|
|Dedicated support team (managed service)|
|Supported Countries:||United States|