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Optimizely Configured Commerce

Optimizely Configured Commerce
Formerly Optimizely B2B Commerce Cloud

Overview

What is Optimizely Configured Commerce?

Optimizely Configured Commerce is a headless SaaS Commerce platform built to deliver outcomes for B2B vendors.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 19 features
  • Product management (12)
    8.0
    80%
  • Bulk product upload (12)
    7.6
    76%
  • Product catalog & listings (12)
    7.4
    74%
  • CMS (12)
    7.0
    70%
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Pricing

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Optimizely Configured Commerce

Optimizely Configured Commerce

N/A
Unavailable

What is Optimizely Configured Commerce?

Optimizely Configured Commerce is a headless SaaS Commerce platform built to deliver outcomes for B2B vendors.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Alternatives Pricing

BigCommerce

BigCommerce

$29.95
per month
What is BigCommerce?

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

Shopify

Shopify

$29
per month
What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

7.4
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

8.2
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

8.7
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

7.2
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

7.7
Avg 7.8
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Product Details

What is Optimizely Configured Commerce?

Optimizely Configured Commerce is a headless SaaS Commerce platform built to deliver outcomes for B2B vendors. Configured Commerce is used to:

-Deliver end-to-end self-service commerce with comprehensive and flexible configuration
-Personalize customer experiences with content that resonates with buyers
-Manage product catalogs, orders, and content from a single interface
-Connect Product Information Management with an ERP to unify product data
-Out-of-the-box features that automate the best practices for digital growth

Optimizely Configured Commerce Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Shipping
  • Supported: Custom functionality

Optimizely Configured Commerce Screenshots

Screenshot of Promotions and RecommendationsScreenshot of Multisite ManagementScreenshot of Customer-specific PricingScreenshot of Catalog and Content ManagementScreenshot of Cart and Checkout

Optimizely Configured Commerce Competitors

Optimizely Configured Commerce Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android

Optimizely Configured Commerce Downloadables

Frequently Asked Questions

Optimizely Configured Commerce is a headless SaaS Commerce platform built to deliver outcomes for B2B vendors.

BigCommerce, Adobe Commerce (Magento Commerce), and Salesforce Commerce Cloud are common alternatives for Optimizely Configured Commerce.

Reviewers rate eCommerce security highest, with a score of 8.7.

The most common users of Optimizely Configured Commerce are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(25)

Attribute Ratings

Reviews

(1-12 of 12)
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July 13, 2022

A great system with excellent potential

Darko Milivojevic | TrustRadius Reviewer
Darko Milivojevic
Director E-Commerce
Gerrie Electric (Wholesale, 201-500 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The system is set up to really take advantage of data and customers to upsell and make your decisions easier when presenting products to customers. It would be great if more of this was automated and less reliant on user changes.
June 29, 2022

Highly capable and customizable, but with a similarly high TCO.

James Cass | TrustRadius Reviewer
James Cass
Director of Information Technology
Morrisette (Wholesale, 201-500 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
With a skilled internal development staff, Optimizely is extremely flexible to do just about anything you want it to do. The look, site workflow, and external integration capabilities are stellar. Overall site performance is quite good as well. The hosting management team also does a great job with security and keeping underlying infrastructure (AWS) up to date and using best practices. Without internal development staff, expect a high cost for an outside development partner for implementation, integration, and routine maintenance and updates.
January 06, 2022

B2B Commerce - Five Gold Stars for Everything!

JG
JEFF GIBBS
eCommerce Manager
IBT Industrial Solutions (Business Supplies & Equipment, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think Optimizely B2B Commerce Cloud is very robust and user-friendly for the vast majority of users. For companies like us, who like to get in and sift through our user data, search behavior [and] account activations, getting at that data in an efficient manner has been a bit of a struggle. We're having to spend a lot of extra development dollars with our partner to get what should be readily available. But, again, for most users, the platform is an excellent and [a] very stable place to host a e-commerce site for industrial distributors.
January 06, 2022

Opti B2B Commerce Cloud - At First Blush

Verified User
Professional in Information Technology
Wholesale Company, 201-500 employees
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is difficult to say specifically as we came to Epi via the purchase of Insite. Episerver has historically been really flexible and developer-friendly. However, the specific implementation that we have received utilizing Insite has all but crippled our internal team. As such, we will not be using Opti for our main, public web functionality.
January 06, 2022

Optimizely is highly capable but needs better operational support.

Verified User
Professional in Marketing
Business Supplies & Equipment Company, 51-200 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The website is generally functional and reliable, but changes and enhancements are difficult and time-consuming to develop and deploy. Overall support response is very slow for both simple and complex issues.
December 21, 2021

A great feature set allowing adaptability in your business model

Verified User
Administrator in Other
Business Supplies & Equipment Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Optimizely B2B Commerce Cloud works best for those building a website that will have under 2 Million Skus. Back-end console performance will start to lag at higher SKU counts requiring workarounds (by using filters instead of the search), though this is only on the backend, the customer-facing side of the web isn't affected.
September 15, 2021

Solid e-Commerce Solution, But CMS Side is Not As Robust.

Verified User
C-Level Executive in Marketing
Mechanical Or Industrial Engineering Company, 501-1000 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The eCommerce catalog side has a lot of benefits to it and has been much easier to work with and customize than the CMS side. It is this integration and using both for a branded marketing website that has the user journey from browsing and leading into the eCommerce side that has been the bigger challenge, outside of the overall stability of the releases with the bugs we have encountered. I think the solution is well suited if you are mainly a catalog site. We, however, sell machinery and solutions that are not sold via the eCommerce site and we need to showcase them on the website. However, we have a core industrial catalog of consumable products that support the machine and solutions purchases which are very well suited for the eCommerce catalog. It is the CMS/Catalog integration that has caused a need for more customizations to the platform and as a result increased costs to maintain, lowering our overall ROI from the solution. We are also a bit hamstrung by having to rely on our development partner to make changes that our digital agency is better suited to do for us in the CMS. It is requiring extra cost and resources as a result. If more functionality could be surfaced, it would be much better.
August 31, 2021

Great Product, Very Happy with our Results so far!

AW
Adam Wuesthoff
Ecommerce Analyst
Dot Foods (Food & Beverages, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think overall it is a good tool for large companies looking for a way to improve their customer's eCommerce experience. It does well with our complex business model and allows us to create a unique experience for each user.
August 03, 2021

Solving B2B problems with B2B solutions!

Verified User
Analyst in Marketing
Business Supplies & Equipment Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think that there are a lot of companies (us included) that are looking for a solution to fit into their current needs, versus looking for a solution that is going to solve all of their problems. For us, Optimizely B2B Commerce Cloud fits into the former in that situation where we have specific ERP needs, specific data needs, usability and user management needs, etc. and Optimizely B2B Commerce Cloud just happens to fit in there the most.
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