Optimizely Customized Commerce Reviews & Ratings 2024

Optimizely is used as our CMS for managing contacts and products and for displaying our web catalog and processing transactions. It takes …

Overall, Truly Recommend It, but It Requires a Good Partner

10 out of 10

September 06, 2021

Optimizely Commerce Cloud is a great digital experience platform (DXP) that enables companies to create a digital-first environment by …

Good for the Price and Easy to Use!

8 out of 10

August 31, 2021

We are using Optimizely Commerce Cloud to manage all of our websites across the company. It has been great and easy to organize when …

Show Me - Don't Tell Me. Ask for a Working Demo!

1 out of 10

August 31, 2021

The console is being used to consume our PIM data and display it on 2 different websites (multichannel). The first site is B2B and has …

A Very Flexible, Yet Easy Commerce Tool!

9 out of 10

August 20, 2021

Optimizely Commerce Cloud is used by the company to publish catalogs/products to be sold on the B2C market.

Flexibility Meets Efficiency

10 out of 10

July 19, 2021

Optimizely Commerce Cloud is the platform upon which we have built a direct-to-consumer eCommerce website. It represents our brand to the …

An insiders look at Episerver Commerce

9 out of 10

July 30, 2019

As a client partner, we look for best of breed solutions for our clients to solve their business needs. We use and recommend Episerver …

Difficult tool to use for managing products

7 out of 10

June 11, 2019

Episerver was brought in to replace our previous CMS. It was used largely by the eCommerce team as well as marketing, analytics, and SEO. …

Epi Commerce rides the coattails of Epi CMS

7 out of 10

December 20, 2018

As an agency Episerver Digital Commerce is one of the many platforms we recommend and implement. It addresses the need for a commerce …

A great platform

8 out of 10

December 19, 2018

We are an Episerver partner and implement both CMS and Commerce solutions for clients and provide consultation services regarding the …

Episerver, a legacy enterprise CMS/Commerce solution that needs to improve their technology and recommend more reliable and professional vendors

2 out of 10

December 18, 2018

We are a Direct Sales company that employs Sellers to sell our products to others. We use Episerver Digital Commerce to provide an …

Episerver with Ease

8 out of 10

October 19, 2017

We use Episerver in running our online commerce site.

Episerver Review

8 out of 10

October 11, 2017

We are an implementation partner of Episerver selling EPI licenses and solutions. Our clients include both CMS and commerce domains. We …

Identified as Leader by Gartner - Agreed and deserved!

10 out of 10

October 10, 2017

We're an agency, promoting Episerver and implementing digital experiences through the Episerver products. It's frequently global …

A great platform, but work to do on the commerce and catalog engine

5 out of 10

September 11, 2017

Episerver is our e-commerce platform used by the e-commerce team. It's essentially in delivery for our B2C business and integration with …

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features

CMS (25)
8.9
89%
Website integration (24)
8.7
87%
Product catalog & listings (25)
8.5
85%
Product management (25)
4.8
48%

Pricing

View all pricing

Optimizely Customized Commerce

N/A

Unavailable

What is Optimizely Customized Commerce?

Optimizely Customized Commerce is a headless PaaS commerce solution built to scale commerce results for enterprise brands.

Entry-level set up fee?

Setup fee required

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

1 person also want pricing

Alternatives Pricing

Salesforce Commerce Cloud

per month

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.

Wix

$14

per month

What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

7.5

Avg 7.7

8.5
Product catalog & listings
(25) Ratings
Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.
4.8
Product management
(25) Ratings
Product catalog can be easily updated.
8.7
Bulk product upload
(21) Ratings
Admins can upload products in bulk using spreadsheets.
5.2
Branding
(23) Ratings
Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)
7
Mobile storefront
(20) Ratings
Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.
7
Product variations
(21) Ratings
Products with variations or configurable options are easy to list and easy to browse.
8.7
Website integration
(24) Ratings
Integrates with an existing company website or blog.
8.6
Visual customization
(23) Ratings
Users can customize the look & feel of the storefront; storefront is visually attractive.
8.9
CMS
(25) Ratings
Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

8.7

Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

8.8

Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

7.1

Avg 7.5

8.4
Promotions & discounts
(21) Ratings
Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.
8.5
Personalized recommendations
(21) Ratings
Display or recommend certain products depending on the customer’s identity or shopping/browsing history.
4.4
SEO
(21) Ratings
The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

8.1

Avg 7.8

8.6
Multi-site management
(20) Ratings
Administrators can manage multiple storefronts or websites under one umbrella.
8.8
Order processing
(19) Ratings
Includes tools or integrations for order processing.
8.8
Inventory management
(15) Ratings
Includes tools or integrations for managing inventory.
8.8
Shipping
(16) Ratings
Includes tools or integrations for order fulfillment of physical products.
5.7
Custom functionality
(23) Ratings
Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

Product Details

About
Competitors
Tech Details
Downloadables
FAQs

What is Optimizely Customized Commerce?

Optimizely Customized Commerce is a headless PaaS commerce solution built to scale commerce results for enterprise brands. Customized Commerce is used to:

-Deploy branded headless content and commerce experiences using a single solution to modernize a brand

-Personalize, segment, and target experiences to consumers to maximize engagement and spend

-Leverage multisite capabilities for global brands and or brand expansion

-Use WYSIWYG editors and visual tools to manage enterprise-grade commerce experiences

-Integrate to external systems or compose unique solutions with Optimizely

Optimizely Customized Commerce Features

Online Storefront Features

Supported: Product catalog & listings
Supported: Product management
Supported: Bulk product upload
Supported: Branding
Supported: Search & filter
Supported: Mobile storefront
Supported: Product variations
Supported: Subscriptions & downloads
Supported: Website integration
Supported: Visual customization
Supported: CMS
Supported: Customer service tools

Online Shopping Cart Features

Supported: Abandoned cart recovery
Supported: Tax calculator
Supported: Shipping calculator
Supported: Integration with Amazon
Supported: Integration with eBay
Supported: Checkout user experience

Online Payment System Features

Supported: PayPal integration
Supported: Returns & refunds
Supported: Single-click checkout
Supported: eCommerce security
Supported: Credit card transaction fee
Supported: B2B features

eCommerce Marketing Features

Supported: Promotions & discounts
Supported: Personalized recommendations
Supported: SEO
Supported: Product reviews
Supported: Social commerce integration
Supported: Customer registration

eCommerce Business Management Features

Supported: Multi-site management
Supported: Order processing
Supported: Inventory management
Supported: Accounting
Supported: Shipping
Supported: Custom functionality

Optimizely Customized Commerce Screenshots

Screenshot of Customizable checkout workflow to tailor customers checkout experience and increase conversions.

Screenshot of Catalogs, custom attributes, UOM, catalog restrictions, and multiple sites are managed at once.

Screenshot of Personalized promotions based on user web activity to drive conversion and increase average order value.

Screenshot of Customized Recommendations Reporting

Optimizely Customized Commerce Competitors

Optimizely Customized Commerce Technical Details

Deployment Types	On-premise
Operating Systems	Windows, Linux
Mobile Application	Apple iOS, Android

Optimizely Customized Commerce Downloadables

Customized Commerce Use Cases

Frequently Asked Questions

Optimizely Customized Commerce is a headless PaaS commerce solution built to scale commerce results for enterprise brands.

BigCommerce, Adobe Commerce (Magento Commerce), and Salesforce Commerce Cloud are common alternatives for Optimizely Customized Commerce.

Reviewers rate CMS highest, with a score of 8.9.

The most common users of Optimizely Customized Commerce are from Mid-sized Companies (51-1,000 employees).

Comparisons

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Reviews and Ratings

(53)

Attribute Ratings

Reviews

(1-25 of 26)

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June 16, 2022

Optimizely is a powerful tool for scaling up your E-Commerce solution

Jack Bland

Digital Data Manager

BlackHawk Industrial (Business Supplies & Equipment, 1001-5000 employees)

Score 10 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

66.66666666666667%

6.7

Product catalog & listings: 100%
10.0
Product management: 50%
5.0
Bulk product upload: 100%
10.0
Branding: 50%
5.0
Mobile storefront: N/A
N/A
Product variations: N/A
N/A
Website integration: 100%
10.0
Visual customization: 100%
10.0
CMS: 100%
10.0

Online Shopping Cart (2)

100%

10.0

Abandoned cart recovery: 100%
10.0
Checkout user experience: 100%
10.0

Online Payment System (1)

100%

10.0

eCommerce security: 100%
10.0

eCommerce Marketing (3)

80%

8.0

Promotions & discounts: 100%
10.0
Personalized recommendations: 100%
10.0
SEO: 40%
4.0

eCommerce Business Management (5)

92%

9.2

Multi-site management: 100%
10.0
Order processing: 100%
10.0
Inventory management: 100%
10.0
Shipping: 100%
10.0
Custom functionality: 60%
6.0

September 06, 2021

Overall, Truly Recommend It, but It Requires a Good Partner

Verified User

C-Level Executive in Sales

Wholesale Company, 51-200 employees

Score 10 out of 10

Vetted Review

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

66.66666666666667%

6.7

Product catalog & listings: 70%
7.0
Product management: 40%
4.0
Bulk product upload: N/A
N/A
Branding: 100%
10.0
Mobile storefront: 90%
9.0
Product variations: N/A
N/A
Website integration: 100%
10.0
Visual customization: 100%
10.0
CMS: 100%
10.0

Online Shopping Cart

N/A

Online Payment System (1)

60%

6.0

eCommerce security: 60%
6.0

eCommerce Marketing (3)

90%

9.0

Promotions & discounts: 80%
8.0
Personalized recommendations: 100%
10.0
SEO: 90%
9.0

eCommerce Business Management (5)

62%

6.2

Multi-site management: 90%
9.0
Order processing: 60%
6.0
Inventory management: 60%
6.0
Shipping: N/A
N/A
Custom functionality: 100%
10.0

August 31, 2021

Good for the Price and Easy to Use!

Verified User

Manager in Marketing

Alternative Medicine Company, 11-50 employees

Score 8 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

67.77777777777777%

6.8

Product catalog & listings: 70%
7.0
Product management: 80%
8.0
Bulk product upload: 60%
6.0
Branding: 70%
7.0
Mobile storefront: 70%
7.0
Product variations: 80%
8.0
Website integration: 60%
6.0
Visual customization: 60%
6.0
CMS: 60%
6.0

Online Shopping Cart (2)

65%

6.5

Abandoned cart recovery: 60%
6.0
Checkout user experience: 70%
7.0

Online Payment System (1)

80%

8.0

eCommerce security: 80%
8.0

eCommerce Marketing (3)

66.66666666666667%

6.7

Promotions & discounts: 80%
8.0
Personalized recommendations: 50%
5.0
SEO: 70%
7.0

eCommerce Business Management (5)

72%

7.2

Multi-site management: 80%
8.0
Order processing: 70%
7.0
Inventory management: 70%
7.0
Shipping: 70%
7.0
Custom functionality: 70%
7.0

August 31, 2021

Show Me - Don't Tell Me. Ask for a Working Demo!

Verified User

Strategist in Product Management

Consumer Goods Company, 501-1000 employees

Score 1 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

30%

3.0

Product catalog & listings: 20%
2.0
Product management: 20%
2.0
Bulk product upload: 50%
5.0
Branding: 50%
5.0
Mobile storefront: 30%
3.0
Product variations: 30%
3.0
Website integration: 40%
4.0
Visual customization: 30%
3.0
CMS: N/A
N/A

Online Shopping Cart (2)

45%

4.5

Abandoned cart recovery: 50%
5.0
Checkout user experience: 40%
4.0

Online Payment System (1)

N/A

eCommerce security: N/A
N/A

eCommerce Marketing (3)

36.666666666666664%

3.7

Promotions & discounts: 30%
3.0
Personalized recommendations: 20%
2.0
SEO: 60%
6.0

eCommerce Business Management (5)

14%

1.4

Multi-site management: 10%
1.0
Order processing: N/A
N/A
Inventory management: N/A
N/A
Shipping: 50%
5.0
Custom functionality: 10%
1.0

August 20, 2021

A Very Flexible, Yet Easy Commerce Tool!

Verified User

Analyst in Information Technology

Information Technology & Services Company, 51-200 employees

Score 9 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

87.77777777777779%

8.8

Product catalog & listings: 90%
9.0
Product management: 80%
8.0
Bulk product upload: 90%
9.0
Branding: 80%
8.0
Mobile storefront: 90%
9.0
Product variations: 90%
9.0
Website integration: 90%
9.0
Visual customization: 90%
9.0
CMS: 90%
9.0

Online Shopping Cart (2)

80%

8.0

Abandoned cart recovery: 80%
8.0
Checkout user experience: 80%
8.0

Online Payment System (1)

90%

9.0

eCommerce security: 90%
9.0

eCommerce Marketing (3)

70%

7.0

Promotions & discounts: 60%
6.0
Personalized recommendations: 80%
8.0
SEO: 70%
7.0

eCommerce Business Management (5)

90%

9.0

Multi-site management: 90%
9.0
Order processing: 90%
9.0
Inventory management: 90%
9.0
Shipping: 90%
9.0
Custom functionality: 90%
9.0

July 19, 2021

Flexibility Meets Efficiency

Verified User

Vice-President in Information Technology

Sporting Goods Company, 201-500 employees

Score 10 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

98.88888888888889%

9.9

Product catalog & listings: 100%
10.0
Product management: 90%
9.0
Bulk product upload: 100%
10.0
Branding: 100%
10.0
Mobile storefront: 100%
10.0
Product variations: 100%
10.0
Website integration: 100%
10.0
Visual customization: 100%
10.0
CMS: 100%
10.0

Online Shopping Cart (1)

100%

10.0

Checkout user experience: 100%
10.0

Online Payment System (1)

90%

9.0

eCommerce security: 90%
9.0

eCommerce Marketing (3)

83.33333333333334%

8.3

Promotions & discounts: 60%
6.0
Personalized recommendations: 100%
10.0
SEO: 90%
9.0

eCommerce Business Management (4)

97.5%

9.8

Multi-site management: 100%
10.0
Order processing: 100%
10.0
Inventory management: 90%
9.0
Custom functionality: 100%
10.0

July 30, 2019

An insiders look at Episerver Commerce

Chris Osterhout

Vice President of Business Strategy

WSOL (Internet, 11-50 employees)

Score 9 out of 10

Vetted Review

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

95.55555555555556%

9.6

Product catalog & listings: 80%
8.0
Product management: 80%
8.0
Bulk product upload: 100%
10.0
Branding: 100%
10.0
Mobile storefront: 100%
10.0
Product variations: 100%
10.0
Website integration: 100%
10.0
Visual customization: 100%
10.0
CMS: 100%
10.0

Online Shopping Cart (2)

95%

9.5

Abandoned cart recovery: 90%
9.0
Checkout user experience: 100%
10.0

Online Payment System (1)

100%

10.0

eCommerce security: 100%
10.0

eCommerce Marketing (3)

96.66666666666666%

9.7

Promotions & discounts: 100%
10.0
Personalized recommendations: 100%
10.0
SEO: 90%
9.0

eCommerce Business Management (5)

92%

9.2

Multi-site management: 100%
10.0
Order processing: 80%
8.0
Inventory management: 90%
9.0
Shipping: 90%
9.0
Custom functionality: 100%
10.0

June 11, 2019

Difficult tool to use for managing products

Verified User

Employee in Product Management

Retail Company, 201-500 employees

Score 7 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

23.333333333333336%

2.3

Product catalog & listings: 30%
3.0
Product management: 20%
2.0
Bulk product upload: 20%
2.0
Branding: N/A
N/A
Mobile storefront: N/A
N/A
Product variations: N/A
N/A
Website integration: 30%
3.0
Visual customization: 60%
6.0
CMS: 50%
5.0

Online Shopping Cart (2)

N/A

Abandoned cart recovery: N/A
N/A
Checkout user experience: N/A
N/A

Online Payment System (1)

N/A

eCommerce security: N/A
N/A

eCommerce Marketing (3)

40%

4.0

Promotions & discounts: N/A
N/A
Personalized recommendations: 50%
5.0
SEO: 70%
7.0

eCommerce Business Management (5)

N/A

Multi-site management: N/A
N/A
Order processing: N/A
N/A
Inventory management: N/A
N/A
Shipping: N/A
N/A
Custom functionality: N/A
N/A

December 20, 2018

Epi Commerce rides the coattails of Epi CMS

Jared Wooden

Technical Director

Wire Stone, part of Accenture Interactive (Marketing and Advertising, 10,001+ employees)

Score 7 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

61.11111111111111%

6.1

Product catalog & listings: 80%
8.0
Product management: 70%
7.0
Bulk product upload: 30%
3.0
Branding: 50%
5.0
Mobile storefront: 60%
6.0
Product variations: 40%
4.0
Website integration: 70%
7.0
Visual customization: 70%
7.0
CMS: 80%
8.0

Online Shopping Cart (2)

30%

3.0

Abandoned cart recovery: N/A
N/A
Checkout user experience: 60%
6.0

Online Payment System (1)

60%

6.0

eCommerce security: 60%
6.0

eCommerce Marketing (3)

53.33333333333333%

5.3

Promotions & discounts: 70%
7.0
Personalized recommendations: 50%
5.0
SEO: 40%
4.0

eCommerce Business Management (5)

24%

2.4

Multi-site management: N/A
N/A
Order processing: 40%
4.0
Inventory management: 20%
2.0
Shipping: 20%
2.0
Custom functionality: 40%
4.0

December 19, 2018

A great platform

Verified User

Engineer in Engineering

Information Technology & Services Company, 501-1000 employees

Score 8 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

81.11111111111111%

8.1

Product catalog & listings: 80%
8.0
Product management: 80%
8.0
Bulk product upload: 80%
8.0
Branding: 80%
8.0
Mobile storefront: 80%
8.0
Product variations: 80%
8.0
Website integration: 80%
8.0
Visual customization: 80%
8.0
CMS: 90%
9.0

Online Shopping Cart (2)

80%

8.0

Abandoned cart recovery: 80%
8.0
Checkout user experience: 80%
8.0

Online Payment System (1)

80%

8.0

eCommerce security: 80%
8.0

eCommerce Marketing (3)

80%

8.0

Promotions & discounts: 80%
8.0
Personalized recommendations: 80%
8.0
SEO: 80%
8.0

eCommerce Business Management (5)

74%

7.4

Multi-site management: 80%
8.0
Order processing: 60%
6.0
Inventory management: 80%
8.0
Shipping: 70%
7.0
Custom functionality: 80%
8.0

December 18, 2018

Episerver, a legacy enterprise CMS/Commerce solution that needs to improve their technology and recommend more reliable and professional vendors

Tim Hardy

Software Architect

Premier Designs, Inc (Luxury Goods & Jewelry, 51-200 employees)

Score 2 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

50%

5.0

Product catalog & listings: 70%
7.0
Product management: 60%
6.0
Bulk product upload: 60%
6.0
Branding: 60%
6.0
Mobile storefront: 50%
5.0
Product variations: 80%
8.0
Website integration: 40%
4.0
Visual customization: 20%
2.0
CMS: 10%
1.0

Online Shopping Cart (2)

60%

6.0

Abandoned cart recovery: 60%
6.0
Checkout user experience: 60%
6.0

Online Payment System (1)

70%

7.0

eCommerce security: 70%
7.0

eCommerce Marketing (2)

75%

7.5

Promotions & discounts: 90%
9.0
Personalized recommendations: 60%
6.0

eCommerce Business Management (5)

42%

4.2

Multi-site management: 60%
6.0
Order processing: 60%
6.0
Inventory management: 60%
6.0
Shipping: 20%
2.0
Custom functionality: 10%
1.0

October 19, 2017

Episerver with Ease

Verified User

Employee in Information Technology

Wholesale Company, 1001-5000 employees

Score 8 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

55.55555555555556%

5.6

Product catalog & listings: 80%
8.0
Product management: 70%
7.0
Bulk product upload: N/A
N/A
Branding: 80%
8.0
Mobile storefront: N/A
N/A
Product variations: 50%
5.0
Website integration: 90%
9.0
Visual customization: 80%
8.0
CMS: 50%
5.0

Online Shopping Cart (2)

65%

6.5

Abandoned cart recovery: 70%
7.0
Checkout user experience: 60%
6.0

Online Payment System (1)

N/A

eCommerce security: N/A
N/A

eCommerce Marketing (3)

73.33333333333333%

7.3

Promotions & discounts: 60%
6.0
Personalized recommendations: 70%
7.0
SEO: 90%
9.0

eCommerce Business Management (5)

60%

6.0

Multi-site management: 50%
5.0
Order processing: 80%
8.0
Inventory management: 70%
7.0
Shipping: 60%
6.0
Custom functionality: 40%
4.0

October 11, 2017

Episerver Review

Verified User

Director in Professional Services

Internet Company, 51-200 employees

Score 8 out of 10

Vetted Review

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

70%

7.0

Product catalog & listings: 80%
8.0
Product management: 70%
7.0
Bulk product upload: 40%
4.0
Branding: 70%
7.0
Mobile storefront: 60%
6.0
Product variations: 80%
8.0
Website integration: 80%
8.0
Visual customization: 70%
7.0
CMS: 80%
8.0

Online Shopping Cart (2)

70%

7.0

Abandoned cart recovery: 60%
6.0
Checkout user experience: 80%
8.0

Online Payment System (1)

70%

7.0

eCommerce security: 70%
7.0

eCommerce Marketing (3)

60%

6.0

Promotions & discounts: 50%
5.0
Personalized recommendations: 50%
5.0
SEO: 80%
8.0

eCommerce Business Management (5)

16%

1.6

Multi-site management: 10%
1.0
Order processing: N/A
N/A
Inventory management: N/A
N/A
Shipping: N/A
N/A
Custom functionality: 70%
7.0

October 10, 2017

Identified as Leader by Gartner - Agreed and deserved!

Verified User

Manager in Engineering

Information Technology and Services Company, 1001-5000 employees

Score 10 out of 10

Vetted Review

Optimizely Customized Commerce Feature Ratings

Online Storefront (8)

72.5%

7.3

Product catalog & listings: 80%
8.0
Product management: 80%
8.0
Bulk product upload: 20%
2.0
Branding: 60%
6.0
Product variations: 80%
8.0
Website integration: 80%
8.0
Visual customization: 100%
10.0
CMS: 80%
8.0

Online Shopping Cart

N/A

Online Payment System (1)

70%

7.0

eCommerce security: 70%
7.0

eCommerce Marketing (2)

90%

9.0

Promotions & discounts: 90%
9.0
Personalized recommendations: 90%
9.0

eCommerce Business Management (5)

90%

9.0

Multi-site management: 90%
9.0
Order processing: 90%
9.0
Inventory management: 90%
9.0
Shipping: 90%
9.0
Custom functionality: 90%
9.0

September 11, 2017

A great platform, but work to do on the commerce and catalog engine

Nadia Lotter

Brand Director

SAMANTHA WILLS Pty Ltd (Apparel & Fashion, 51-200 employees)

Score 5 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

31.11111111111111%

3.1

Product catalog & listings: 10%
1.0
Product management: 10%
1.0
Bulk product upload: 10%
1.0
Branding: 10%
1.0
Mobile storefront: 50%
5.0
Product variations: 10%
1.0
Website integration: 50%
5.0
Visual customization: 50%
5.0
CMS: 80%
8.0

Online Shopping Cart (2)

45%

4.5

Abandoned cart recovery: 10%
1.0
Checkout user experience: 80%
8.0

Online Payment System (1)

50%

5.0

eCommerce security: 50%
5.0

eCommerce Marketing (3)

40%

4.0

Promotions & discounts: 40%
4.0
Personalized recommendations: 40%
4.0
SEO: 40%
4.0

eCommerce Business Management (5)

20%

2.0

Multi-site management: 20%
2.0
Order processing: 20%
2.0
Inventory management: 20%
2.0
Shipping: 20%
2.0
Custom functionality: 20%
2.0

September 07, 2017

Better than the rest of the pack, but still a challenge to work with

Verified User

Manager in Product Management

Consumer Electronics Company, 1001-5000 employees

Score 7 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

73.33333333333333%

7.3

Product catalog & listings: 70%
7.0
Product management: 70%
7.0
Bulk product upload: 80%
8.0
Branding: 60%
6.0
Mobile storefront: 60%
6.0
Product variations: 70%
7.0
Website integration: 70%
7.0
Visual customization: 90%
9.0
CMS: 90%
9.0

Online Shopping Cart (2)

70%

7.0

Abandoned cart recovery: 70%
7.0
Checkout user experience: 70%
7.0

Online Payment System (1)

80%

8.0

eCommerce security: 80%
8.0

eCommerce Marketing (3)

73.33333333333333%

7.3

Promotions & discounts: 70%
7.0
Personalized recommendations: 80%
8.0
SEO: 70%
7.0

eCommerce Business Management (5)

82%

8.2

Multi-site management: 90%
9.0
Order processing: 80%
8.0
Inventory management: 80%
8.0
Shipping: 80%
8.0
Custom functionality: 80%
8.0

April 17, 2017

Read What Episerver Did For My SMB

Josh Eason

VP Marketing & Ecommerce

Feizy (Wholesale, 51-200 employees)

Score 10 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

77.77777777777777%

7.8

Product catalog & listings: 80%
8.0
Product management: 80%
8.0
Bulk product upload: 70%
7.0
Branding: 80%
8.0
Mobile storefront: 90%
9.0
Product variations: 70%
7.0
Website integration: 80%
8.0
Visual customization: 80%
8.0
CMS: 70%
7.0

Online Shopping Cart (2)

80%

8.0

Abandoned cart recovery: 80%
8.0
Checkout user experience: 80%
8.0

Online Payment System (1)

90%

9.0

eCommerce security: 90%
9.0

eCommerce Marketing (3)

76.66666666666667%

7.7

Promotions & discounts: 80%
8.0
Personalized recommendations: 80%
8.0
SEO: 70%
7.0

eCommerce Business Management (4)

72.5%

7.3

Order processing: 80%
8.0
Inventory management: 70%
7.0
Shipping: 70%
7.0
Custom functionality: 70%
7.0

April 13, 2017

B2B User with Great Results

Gary Anderson

VP of Global Marketing, Digital and Business Intelligence

Vertiv Co (Electrical/Electronic Manufacturing, 10,001+ employees)

Score 8 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

73.33333333333333%

7.3

Product catalog & listings: 80%
8.0
Product management: 60%
6.0
Bulk product upload: 80%
8.0
Branding: 90%
9.0
Mobile storefront: 50%
5.0
Product variations: 70%
7.0
Website integration: 80%
8.0
Visual customization: 70%
7.0
CMS: 80%
8.0

Online Shopping Cart (2)

N/A

Abandoned cart recovery: N/A
N/A
Checkout user experience: N/A
N/A

Online Payment System (1)

N/A

eCommerce security: N/A
N/A

eCommerce Marketing (3)

33.333333333333336%

3.3

Promotions & discounts: N/A
N/A
Personalized recommendations: 60%
6.0
SEO: 40%
4.0

eCommerce Business Management (5)

14%

1.4

Multi-site management: 70%
7.0
Order processing: N/A
N/A
Inventory management: N/A
N/A
Shipping: N/A
N/A
Custom functionality: N/A
N/A

April 12, 2017

Episerver - A good platform

Verified User

Manager in Sales

Non-Profit Organization Management Company, 201-500 employees

Score 7 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

74.44444444444444%

7.4

Product catalog & listings: 80%
8.0
Product management: 80%
8.0
Bulk product upload: 70%
7.0
Branding: 80%
8.0
Mobile storefront: 80%
8.0
Product variations: 70%
7.0
Website integration: 70%
7.0
Visual customization: 60%
6.0
CMS: 80%
8.0

Online Shopping Cart (2)

55%

5.5

Abandoned cart recovery: 60%
6.0
Checkout user experience: 50%
5.0

Online Payment System (1)

80%

8.0

eCommerce security: 80%
8.0

eCommerce Marketing (3)

63.33333333333333%

6.3

Promotions & discounts: 70%
7.0
Personalized recommendations: 60%
6.0
SEO: 60%
6.0

eCommerce Business Management (1)

60%

6.0

Custom functionality: 60%
6.0

March 07, 2017

Know What You Want EpiServer To Do Before Buying.

Ted Davis

Web Director

AmeriCares (Non-Profit Organization Management, 201-500 employees)

Score 3 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

3.333333333333333%

0.3

Product catalog & listings: N/A
N/A
Product management: N/A
N/A
Bulk product upload: N/A
N/A
Branding: N/A
N/A
Mobile storefront: N/A
N/A
Product variations: N/A
N/A
Website integration: N/A
N/A
Visual customization: N/A
N/A
CMS: 30%
3.0

Online Shopping Cart (2)

N/A

Abandoned cart recovery: N/A
N/A
Checkout user experience: N/A
N/A

Online Payment System (1)

N/A

eCommerce security: N/A
N/A

eCommerce Marketing (3)

N/A

Promotions & discounts: N/A
N/A
Personalized recommendations: N/A
N/A
SEO: N/A
N/A

eCommerce Business Management (5)

12%

1.2

Multi-site management: 40%
4.0
Order processing: N/A
N/A
Inventory management: N/A
N/A
Shipping: N/A
N/A
Custom functionality: 20%
2.0

March 02, 2017

Episerver Digital Commerce Review

Paul Alkema

Lead Web Programmer

Edmund Optics (Mechanical or Industrial Engineering, 501-1000 employees)

Score 5 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

40%

4.0

Product catalog & listings: 50%
5.0
Product management: 50%
5.0
Bulk product upload: 10%
1.0
Branding: 50%
5.0
Mobile storefront: 10%
1.0
Product variations: 50%
5.0
Website integration: 50%
5.0
Visual customization: N/A
N/A
CMS: 90%
9.0

Online Shopping Cart

N/A

Online Payment System

N/A

eCommerce Marketing (1)

50%

5.0

SEO: 50%
5.0

eCommerce Business Management (1)

50%

5.0

Multi-site management: 50%
5.0

February 24, 2017

A strong CMS and commerce offering that continues to evolve and grow

Verified User

Manager in Marketing

Chemicals Company, 501-1000 employees

Score 10 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

91.11111111111111%

9.1

Product catalog & listings: 90%
9.0
Product management: 70%
7.0
Bulk product upload: 70%
7.0
Branding: 100%
10.0
Mobile storefront: 100%
10.0
Product variations: 90%
9.0
Website integration: 100%
10.0
Visual customization: 100%
10.0
CMS: 100%
10.0

Online Shopping Cart (2)

90%

9.0

Abandoned cart recovery: 90%
9.0
Checkout user experience: 90%
9.0

Online Payment System (1)

90%

9.0

eCommerce security: 90%
9.0

eCommerce Marketing (3)

96.66666666666666%

9.7

Promotions & discounts: 100%
10.0
Personalized recommendations: 100%
10.0
SEO: 90%
9.0

eCommerce Business Management (5)

60%

6.0

Multi-site management: N/A
N/A
Order processing: 100%
10.0
Inventory management: N/A
N/A
Shipping: 100%
10.0
Custom functionality: 100%
10.0

February 16, 2017

EpiServer - One of the best .NET CMS Platforms

Verified User

Team Lead in Information Technology

Consumer Goods Company, 10,001+ employees

Score 10 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

76.66666666666667%

7.7

Product catalog & listings: 90%
9.0
Product management: 80%
8.0
Bulk product upload: 60%
6.0
Branding: 80%
8.0
Mobile storefront: 100%
10.0
Product variations: 90%
9.0
Website integration: N/A
N/A
Visual customization: 100%
10.0
CMS: 90%
9.0

Online Shopping Cart (2)

80%

8.0

Abandoned cart recovery: 70%
7.0
Checkout user experience: 90%
9.0

Online Payment System (1)

N/A

eCommerce security: N/A
N/A

eCommerce Marketing (3)

86.66666666666666%

8.7

Promotions & discounts: 80%
8.0
Personalized recommendations: 90%
9.0
SEO: 90%
9.0

eCommerce Business Management (5)

86%

8.6

Multi-site management: 90%
9.0
Order processing: 80%
8.0
Inventory management: 80%
8.0
Shipping: 80%
8.0
Custom functionality: 100%
10.0

February 16, 2017

Using Episerver Digital Commerce for B2B

Verified User

Executive in Marketing

Automotive Company, 501-1000 employees

Score 9 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

80%

8.0

Product catalog & listings: 100%
10.0
Product management: 100%
10.0
Bulk product upload: N/A
N/A
Branding: 80%
8.0
Mobile storefront: 80%
8.0
Product variations: 90%
9.0
Website integration: 90%
9.0
Visual customization: 80%
8.0
CMS: 100%
10.0

Online Shopping Cart (2)

35%

3.5

Abandoned cart recovery: N/A
N/A
Checkout user experience: 70%
7.0

Online Payment System (1)

N/A

eCommerce security: N/A
N/A

eCommerce Marketing (3)

16.666666666666668%

1.7

Promotions & discounts: 50%
5.0
Personalized recommendations: N/A
N/A
SEO: N/A
N/A

eCommerce Business Management (5)

58%

5.8

Multi-site management: 90%
9.0
Order processing: 100%
10.0
Inventory management: N/A
N/A
Shipping: N/A
N/A
Custom functionality: 100%
10.0

February 16, 2017

Episerver Experience

Kris Parchman

Digital Content & Merchandising Manager

Electrolux Major Appliances (Consumer Goods, 10,001+ employees)

Score 8 out of 10

Vetted Review

Verified User

Optimizely Customized Commerce Feature Ratings

Online Storefront (9)

62.22222222222222%

6.2

Product catalog & listings: 60%
6.0
Product management: 50%
5.0
Bulk product upload: 50%
5.0
Branding: 80%
8.0
Mobile storefront: 50%
5.0
Product variations: 60%
6.0
Website integration: 60%
6.0
Visual customization: 70%
7.0
CMS: 80%
8.0

Online Shopping Cart (1)

60%

6.0

Checkout user experience: 60%
6.0

Online Payment System

N/A

eCommerce Marketing (1)

70%

7.0

SEO: 70%
7.0

eCommerce Business Management (4)

75%

7.5

Multi-site management: 80%
8.0
Order processing: 80%
8.0
Shipping: 60%
6.0
Custom functionality: 80%
8.0