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Patriot Payroll

Score8.6 out of 10

36 Reviews and Ratings

What is Patriot Payroll?

Patriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.

Media

the 3-step process to carry out payroll
the Payroll interface, which can be used run payroll on any device with internet or data connection. There is no need to download and maintain a separate payroll app.
a payroll report, to sort by work location, employee, and date range.

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Top Performing Features

  • Support for external payroll vendors

    Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.

    Category average: 7.9

  • Pay calculation

    Pay calculation provides for computation of employee pay with state and federal deductions.

    Category average: 9.1

  • Direct deposit files

    Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

    Category average: 9.2

Areas for Improvement

  • Salary revision and increment management

    Salary revision is the ability to modify individual employee pay.

    Category average: 8.7

  • Reimbursement management

    Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.

    Category average: 8.2

  • Benefit plan administration

    Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

    Category average: 8.2

Great payroll software—highly recommend!

Pros

  • Excellent customer service that is consistently kind and professional.
  • Easy to understand interface—very user friendly
  • Print reports and easily apply filters

Cons

  • None that I can think of, none that our business needs. They fixed our only “wish” when they added the 1099 employee option

Return on Investment

  • Patriot has been an amazing investment—it gives us peace of mind that all calculations are done correctly, and we can always pull up the numbers come tax season.

Alternatives Considered

RUN Powered by ADP®

Other Software Used

QuickBooks Online, Adobe Acrobat Reader DC, Adobe Illustrator CC

Usability

Affordable Payroll Solution

Pros

  • Payroll administration is easy
  • Very affordable for small businesses
  • Good support

Cons

  • Some instructions could be more detailed
  • Having a full service set up program can help time starved business owners
  • Could build out more integrations with more bookkeeping software

Return on Investment

  • We've been able to pay employees affordably
  • It was a hassle to get the required documentation to pay employees

Alternatives Considered

Paychex Flex

Other Software Used

Vbout

Usability

Patriot Software 3 years and Going Strong

Pros

  • Rapid entry of standardized payroll in 3 easy screens
  • Easy entry of 1099 contractor payments
  • Friendly intuitive web based solution
  • Helpful and knowledgable customer support
  • Feature Rich, does most basic functions
  • Good payroll and 1099 contractor report generation

Cons

  • Does not support 401K plan integration as well as other vendors
  • Will not pay other vendors that are deductions from payroll like 401K vendor

Return on Investment

  • Patriot is cost effective at the full payroll and partial payroll levels. I have used both

Alternatives Considered

QuickBooks Online

Other Software Used

QuickBooks Desktop Pro, AutoCAD

Usability

Perfect for our needs

Pros

  • Payroll
  • Payroll taxes
  • 1099 forms

Cons

  • As far as my needs, Patriot fills the bill...no real shortcomings

Return on Investment

  • See initial review about a computer hack that Patriot was instrumental in rectifying

Other Software Used

Codeware COMPRESS, Adobe Acrobat Reader DC, Golden Frog VyprVPN, Carbonite Recover, GoDaddy

Usability

Great Payroll Service!

Pros

  • Set up and transition from another provider
  • Ease of use in running payroll
  • Payroll taxes are paid and forms filed without my direct intervention

Cons

  • none as far as we are concerned

Return on Investment

  • Less expensive than our previous service
  • Saved me some penalties because taxes are always filed and paid on time

Alternatives Considered

Intuit Online Payroll (discontinued)

Usability