Patriot Software

Patriot Software Reviews

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Ratings and Reviews
(1-18 of 25)

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Michael Krieger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Patriot Software is an easy to use payroll software. Instructions are provided on how to set up payroll for your state, but some room is there for interpretation such that you need to call your state for clarification to get specific documentation. I am otherwise able to put in my payroll in a weekly basis and it calculates the payroll on its own.
  • Payroll administration is easy
  • Very affordable for small businesses
  • Good support
  • Some instructions could be more detailed
  • Having a full service set up program can help time starved business owners
  • Could build out more integrations with more bookkeeping software
Patriot Software is great for a small business that needs to process payroll but doesn't have that much of a budget. Ideally, there should be some level of experience on your team to ensure that payroll is processed correctly.
While support is responsive, they just point to support docs that should be more detailed to begin with.
Francesca Douglass-Franco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have been using Patriot since 2017 and truly love how the platform has evolved over the years. First and foremost, customer service has been consistently amazing; there is always someone kind and patient to answer questions or to help correct any issues that may arise.
The interface is extremely user friendly and self explanatory, and extra kudos for including 1099s in the same payroll (this was not the case before).
I used Run by ADP before for another company, but ultimately chose Patriot because of their competitive pricing. Looking back, I am so glad we went with them, as their product is exactly what our grassroots organization needs.
  • Excellent customer service that is consistently kind and professional.
  • Easy to understand interface—very user friendly
  • Print reports and easily apply filters
  • None that I can think of, none that our business needs. They fixed our only “wish” when they added the 1099 employee option
Patriot has been great for our small, but growing organization. It’s extremely easy to add a new employee and make changes to their profile.
We especially appreciate being able to pull up reports and customize the timelines.

It stands to reason that even with 30+ employees, that this will be a viable solution for payroll software.
Their customer service is consistently professional and kind.
October 12, 2021

Perfect for our needs

Rick Nichols | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Being a small engineering company, we did not need a full time financial officer to handle those types of matters. I initially used a different service to handle my payroll and tax issues, but switched to Patriot mainly because it was less expensive. They have been terrific, taking care of the things I am not very good at. Patriot was especially outstanding when a cyber criminal hacked into our business; they were able to identify and fix the problems before any real harm was done. I have told many people about Patriot Software and will continue to; if anyone has any questions about the software, you can contact me through LinkedIn.
  • Payroll
  • Payroll taxes
  • 1099 forms
  • As far as my needs, Patriot fills the bill...no real shortcomings
Patriot takes care of the minutia involved with payroll and taxes.
Quick response to any issues, friendliness of Patriot personnel
October 12, 2021

Great Payroll Service!

David Wiener | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Patriot Software handles our payroll and payroll taxes. It replaced our former payroll company. We have found it more simple to use, and was very easy to set up. Patriot walked me through the transition to make sure all of our information for taxes was current and accurate. Everything I have learned about Patriot Software payroll was great!
  • Set up and transition from another provider
  • Ease of use in running payroll
  • Payroll taxes are paid and forms filed without my direct intervention
  • none as far as we are concerned
Patriot Software is very easy to set up, and their team will walk you through the transition from another payroll provider. If you don't want to have to directly intervene to make sure your taxes are paid and forms filed in a timely manner each month, they are a great answer. Their interface and communication is wonderful. I give it my highest recommendation. We have been totally satisfied and happy with their service.
Great support in setting up the payroll, answer questions quickly.
Amanda Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Patriot Software for our payroll. Before Patriot, I processed payroll myself.
  • Very easy to use
  • Takes care of payroll reports and deposits
  • Excellent customer service
  • Employees enjoy being able to access paystubs
  • Reports are easy to use and read
  • don't have any complaints
Patriot Software is amazing for small businesses like mine because it takes the stress of processing payroll away.
Chat box is available on the bottom and I can get help whenever I need it. Customer service is always polite and helpful.
October 14, 2021

Simple Strategic Storage

Score 8 out of 10
Vetted Review
Verified User
Review Source
The whole team uses Patriot. The team mostly uses Patriot to track pledges and donations. We also use it to keep up to date records of contact information to pull mailing lists, send thank you and tax letters, and contact prospective donors.
  • Giving multiple ways to pull data
  • Holding donation profiles
  • Maintaining donor profiles and showing all changes to contact information
  • Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
  • Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
  • Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
  • Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.
Patriot is an overall simple system to use. It is great for storing profiles and sorting donations. There are many helpful searching options to narrow the search (state, city, email) which is extremely useful if you have multiple people in your system with the same name.
Our company uses an outside person for our tech support. He is able to fix our issues quickly. We have not directly contacted Patriot for software support.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Patriot payroll is being used the provide payroll services to our clients. It really is great as a one stop shop for payroll needs and is almost like another member of the team with everything that we are able to accomplish through their handling of payroll. It also allows us as the accounting firm to be customize our level of involvement with the client. Whether that just be initial setup or complete takeover.
  • Affordable pricing
  • Tax Filings Automated
  • Customizable
  • Communication for Direct Deposit Requirements
  • Customer Support for Partner Programs
If you have a diversity of clients where payrolls are similar period over period. Patriot Payroll is absolutely outstanding in being able to take over the filings and payroll. If the initial setup is done correctly. If you are having to consistently change things with employees that are not salaried things can become difficult four day direct deposit. However, they are getting better about shortening it to two day.
Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Patriot Software is a great balance between a simple do-it-yourself payroll solution and a full service provider. At the maximum I had 5 employees on payroll, and at the minimum it was just me. I was previously paying a payroll provider a few hundred dollars a month to take care of this for me, and they screwed up so many times - missed pay date, depositing to incorrect accounts, overpaying, underpaying, not filing taxes correctly... it was a huge headache. Patriot's interface is very simple to use, and when I need more advanced help or technical/tax questions, their support team is lovely over either email or phone. They are fast, professional, and always strive to completely satisfy my issue. I've had a few hiccups with unemployment tax reporting and rates, and they've helped me right through that.
  • Simple to use
  • Professional support staff
  • Cost friendly
  • Lower cost option for single member payrolls
In my view, Patriot is a perfect solution for businesses with 50 or fewer employees. I can imagine things get very complicated with more than 50 employees and I just can't attest to how well it would work for that size of a business.

It's brilliant (and the best I've found) for single member LLCs or businesses with under 10 employees.
All of the interactions I've had, both phone and email, have been swift and thorough.
Andy Leiterman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use Patriot Software to process the payrolls and associated taxes of several of my clients. It offers payroll for multiple clients at a reasonable price.
  • New client setup is made simple.
  • Payroll processing is quick and easy.
  • Easy to reprint and regenerate pay stubs and reports.
  • Setting up a bank account to pay employees thru ACH is cumbersome.
  • Doesn't have the option to print multiple pay stubs for a specific employee at once. Have to re-print each pay stub individually.
Patriot Software works best for practices looking to start offering payroll to small clients. You can upgrade to have your payroll taxes filed for an additional monthly charge, however, reporting makes it pretty simple to file on your own.
Score 8 out of 10
Vetted Review
Reseller
Review Source
I use Patriot for my owner salary payroll. I love that it is very flexible to adjust my salary as I need to and that it does all of the tax filings and payments for me!
  • Payroll for small businesses - easy and cheap!
  • Great customer service - easy to access at any time.
  • Decent reports.
  • Their timecard system is a little cumbersome, particularly for paid time off/vacation/holiday.
  • No employee scheduling tool.
  • Really best for very small businesses, larger ones with lots of complicated payroll facets should seek other tools.
This is the cheapest, most user-friendly tool for very small businesses, think less than 10 employees, or even smaller honestly. It is not going to help you schedule hourly employees or easily track PTO, holiday pay, etc. But it is excellent for one-person S corps as it is very easy to adjust salary any time you need to! In the two years that I have used it, I feel it has continued to improve in function and customer support.
November 21, 2019

Payroll made easy!

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Patriot Software across our whole organization. Patriot handles all of our payroll processing and tax filings.
  • Process monthly payroll.
  • Handle all employment tax filings.
  • Provide year-end W-2s.
  • A bit pricey.
Patriot software helps me, as sole employee, simplify payroll each month. Its easy-to-use interface helps me process payroll quickly. I am able to track periodic tax filings and save them for my records directly from their site.
Jerry Stephens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
In addition to pastoring a small church, I operate a business providing accounting, administrative and other services to churches and ministries nationwide. Among our offerings is payroll prep.

Over the years I've used several professional payroll prep packages. About 2 1/2 years ago I switched all my clients to Patriot. It has proven to be one of the better decisions I've made in my 29 years in business.

Patriot's customer service is outstanding and their product is top notch. Sure, it lacks a few of the exotic bells and whistles that a very few others have but their fees are as much as ten times higher. Speaking of fees, I'm not aware of anything out there that comes even close; most other options start at least 50% higher. I also appreciate the fact that the folks at Patriot are continually improving their product--making a good thing even better. The only grump I had was with the third-party outfit they used to process direct deposit. To my absolute delight, they have just brought all direct deposit processing in-house.

For handling basic payroll services at an exceptionally attractive price point, Patriot can't be beat.
  • Basic payroll--as good as anything else out there.
  • Tremendous value--not only is it a capable package but it's the cheapest I know of.
  • Customer service is exceptional.
  • The third party direct deposit processor Patriot previously used was not particularly easy to work with...but Patriot just brought all direct deposit processing in house.
  • Clergy housing allowance has to be manually entered each payday. They tell me they're close to adding the capability of making it (and other similar pay types) as a recurring item.
  • The setup process is geared toward novice users who need to be hand-held through the process. That's great for those who need it but a more streamlined, no-frills process payroll pros would be welcome.
Frankly, I can't think of any small/mid sized business scenario where Patriot would not be an outstanding choice.
Matthew Poirier | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Across the whole "organization." I am a 1 man show. My only employee is me so I wanted to payroll myself to help me deal with taxes, etc., and end up with no surprises at the end of the year.
  • It is reliable and easy to use and learn for a small business
  • Whenever there are problems, customer service is responsive and communicates well.
  • I wish it was slightly less expensive for me because I only use it to pay myself about once per month.
I think it would be awesome for multiple employees but it still suits me. I have no idea what I am doing when it comes to taxes and government entities nor do I want to learn about it. It allows me to be a lawyer and focus on my cases. I will continue using it indefinitely but I wish it was like $20/month.
August 09, 2018

Patriot PAY is a Gem

Jake Douglas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I have used Patriot Payroll for a handful of clients who needed an affordable, efficient payroll service. I have assisted in setup/implementation and payroll processing.
  • Patriot pay offers smooth easy setup.
  • Patriot PAY is affordable, especially compared to other companies.
  • Patriot PAY provides a ton of helpful information that is accessible at your finger tips so you don't always have to call into customer service with questions.
  • Patriot PAY has helpful customer service and they are friendly.
  • Apart from pre-funded, the four-day timeline for direct deposit has been the toughest part for me when small businesses want to pay their employees faster (quick turn-around times).
  • No other complaints from me. I am really impressed with Patriot PAY.
Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them. Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Shannon Bronico | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Patriot Payroll was used at my previous solo-attorney law firm for payroll, tax filing and tax deposits for employer taxes. I was the office manager before we merged with a larger firm. The office consisted of myself, the owner/attorney and a part-time law clerk. Patriot Payroll allowed me to easily process payroll for 2 employees and record tax filing and payments for end of year tax preparation and bookkeeping tasks. As I was also doing casework and other administrative tasks, it was helpful to have intuitive and comprehensive software to handle the payroll tasks.
  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
  • I wanted to download all of the individual tax deposit reports in .pdf form at the end of the year. I had to download them one by one, which was very time consuming. I has hoped there was a way to perform a batch download of these reports. Patriot can export spreadsheet in .csv format, but the layout of the .pdf reports is much more user friendly for record keeping.
Patriot is well suited for an office with a small staff without complicated tax issues to manage. My office had 2 employees: one full-time and one part-time. There were no 1099's issued, and no special tax exemptions or other special tax situations for employees. The owner was a sole proprietor, so she was not paid as an employee through Patriot. It was easy to quickly run simple payroll tasks on a bi-weekly basis in my situation.

However, I believe a more complex situation with more employees would still be suitable for this software if there was an employee dedicated to performing payroll and human resources tasks. Information must be manually entered each payroll period and submitted before 8pm to process at the scheduled pay date, so if there was not a dedicated employee for the task, it would be easy to end up paying employees a business-day late.

I know that Patriot offers add-on services for human resource tasks, such as time sheets and tools to manage sick days, benefits, and record employee attendance. I did not require these extra services, but I like that Patriot offers services a la carte so that there is no need to pay for tools you do not need.
Joe "JC" Cross | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I used Patriot to manage my small payroll and make monthly payments to employees.
  • Simple to run payroll
  • Excellent customer service
  • Easy access for employees
  • Automated tax forms
  • Could make it a bit easier to select different hourly rate options for the same employee
It worked like magic for me. I only have a few employees, so I can't speak to the ability to manage payroll for larger companies.
Jason Moore, L.Ac. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have a small acupuncture practice consisting of myself (the acupuncturist) and an office manager. I use Patriot PAY as my full service payroll provider. I especially love that Patriot collects all of my needed payroll taxes and turns in everything, including completed 941 forms. This saves me a lot of time and it is very easy to use.
  • Patriot's software is very easy to use for running payroll. It takes about 30 seconds to do.
  • The payroll reports are abundant, easy to find and print, and make my accounting very easy.
  • Having a full service payroll provider as easy to use as Patriot leaves me with more availability to focus on treating patients and running other aspects of my business.
  • Honestly, I am very happy with Patriot. They recently raised their price but it is still a good value and I am very happy with their service.
Patriot PAY is well suited for any business that has payroll needs. As I run a small business (1 employee), I know that it is very well suited for me and my needs. I do not know how it may be suited for a larger business with many employees (their new price structure includes a per employee per month fee in addition to the monthly cost) but for a small business such as mine it is very economical and a great software. I am very happy with their service.
Nathan Kung | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Patriot PAY as our Primary payroll software, and it works great for everything that we need.
  • It makes calculating people's time and hours very easy.
  • It makes printing checks very easy.
  • It makes tax collection and other government requirements effortless.
  • Some of the features can be a little difficult to use until you get used to them
  • Changes occur with no or little warning.
Patriot PAY is perfect for the small business that does not want to hire or pay for expensive payroll services. This is exactly why we use the software and it works very well for all of our payroll needs.

Patriot Software Scorecard Summary

Feature Scorecard Summary

Payroll Management (7)
86%
8.6
Pay calculation (13)
93%
9.3
Support for external payroll vendors (1)
100%
10.0
Off-cycle/On-Demand payment (4)
78%
7.8
Benefit plan administration (3)
60%
6.0
Direct deposit files (9)
92%
9.2
Salary revision and increment management (11)
93%
9.3
Reimbursement management (4)
89%
8.9

What is Patriot Software?

Patriot Software offers online payroll, made for USA small business owners with 1-100 employees and their accoutants. Payroll options include: Basic Payroll - base price $10/mo. + $4 per employee/contractor. Full Service Payroll - Base price $30/mo + $4 per employee/contractor. Users run payroll, Patriot handles the payroll tax filings. They further offer free direct deposit, or print paychecks. They describe further advantages as:
  • Free employee portal
  • Simple 3-step payroll process.
  • Guaranteed accurate calculations
  • Guaranteed accurate payroll tax filings with full service payroll

Patriot Software Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Additional Features

  • Supported: Free Pay-as-You-Go workers compensation integration
  • Supported: Free Quickbooks Time Integration
  • Supported: Free accounting integration (Patriot Accounting, Quickbooks online, Quickbooks desktop)
  • Supported: Customizable hours, money, deductions
  • Supported: Multiple payrates
  • Supported: Departments
  • Supported: Multiple work locations
  • Supported: Multiple pay frequencies
  • Supported: Electronic or printable W2s
  • Supported: Free direct deposit
  • Supported: Time off-accruals
  • Supported: Pay 1099 contractors in payroll
  • Supported: Free employee portal
  • Supported: Repeating money types
  • Supported: Deductions & Contributions

Patriot Software Screenshots

Payroll is easy with a simple 3-step process!Our software is a responsive design, so there is no need to download and maintain a separate payroll app. Run payroll on any device with internet or data connection.Patriot offers comprehensive payroll reports to sort by work location, employee, date range and more!

Patriot Software Video

Patriot Software Integrations

Patriot Software Competitors

Patriot Software Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Basic Payroll$10/mo + $4 per employee/contractor
Full Service Payroll$30/mo + $4 per employee/contractor
Accounting Basic$15/mo (unlimited use)
Accounting Premium$25/mo (unlimited use)

Patriot Software Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

What is Patriot Software?

Patriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.

What is Patriot Software's best feature?

Reviewers rate Pay calculation and Salary revision and increment management highest, with a score of 9.3.

Who uses Patriot Software?

The most common users of Patriot Software are from Small Businesses and the Accounting industry.