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Rackspace's Cloud VPS services have found success in several key use cases, as reported by users and customers. Many have utilized …
Starting at $23 per month
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What is Rackspace Managed Hosting?
Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.
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Pricing
Linux
$23.00
Cloud
per month
Windows
$75.00
Cloud
per month
Windows + SQL
$128.00
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
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- Integrations
- Competitors
- Tech Details
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What is Rackspace Managed Hosting?
Rackspace Managed Hosting is cloud computing company Rackspace's infrastructure-as-a-service offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments. Their options support general computing, databases, networking, storage, connectivity uses, and virtualized servers.
Bare Metal
A single dedicated server with a specific function, like a web server or database server. Storage, networking, and database options can be customized.
Virtualization
A single shared server that allows multiple users of the OS to each control their own network resources with the shared environment.
Private Cloud
Compute resources are shared within an organization, to offer a multi-tenant environment for (internal or external) customers.
Bare Metal
A single dedicated server with a specific function, like a web server or database server. Storage, networking, and database options can be customized.
Virtualization
A single shared server that allows multiple users of the OS to each control their own network resources with the shared environment.
Private Cloud
Compute resources are shared within an organization, to offer a multi-tenant environment for (internal or external) customers.
Rackspace Managed Hosting Competitors
Rackspace Managed Hosting Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.
Amazon Web Services are common alternatives for Rackspace Managed Hosting.
The most common users of Rackspace Managed Hosting are from Small Businesses (1-50 employees).
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(64)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Rackspace's Cloud VPS services have found success in several key use cases, as reported by users and customers. Many have utilized Rackspace's robust infrastructure and top-notch performance capabilities to host their MySQL database infrastructure, ensuring reliable and secure data storage. Additionally, Rackspace's cloud site services have been a popular choice for hosting WordPress sites, providing a reliable and scalable platform for managing multiple websites. Users appreciate the flexibility and customization options offered by Rackspace, allowing them to optimize their web and database hosting solutions for optimal performance. Furthermore, Rackspace's Managed Hosting has been vital to the online presence of companies, ensuring industry-leading uptime and stability for business-critical applications. Overall, users have praised Rackspace for its reliability, customization options, and attentive customer service, making it a preferred choice for businesses that rely on flawless hosting and timely support.
Excellent Support: Reviewers have consistently praised Rackspace for its excellent support, with multiple users stating that the support provided by Rackspace is responsive, reliable, and helpful. Many reviewers describe the support team as knowledgeable and easily accessible, emphasizing their dedication to understanding and assisting customers' businesses.
Robust Server Offerings: Numerous users appreciate the robust server offerings provided by Rackspace. They mention that Rackspace's servers are highly scalable, offering flexibility in terms of complex topologies, independent storage scalability, and distributed workloads. Additionally, reviewers highlight that Rackspace has excellent uptime with almost no occurrences of website downtime.
Fair Pricing: Several users find the pricing offered by Rackspace to be fair. They indicate that the pricing aligns with the quality of service provided by Rackspace. This positive sentiment towards pricing indicates that customers feel they are getting value for their money when using Rackspace's services.
Slow and Unusable Cloud Files: Some users have found the Cloud Files offering to be relatively slow and unusable, affecting their ability to efficiently store and retrieve data.
Confusing Web Management Panels: The presence of 2-3 different web management panels with different logins has been frustrating and confusing for users, making it difficult for them to navigate and manage their accounts effectively.
Poor Customer Support: Users have expressed dissatisfaction with the customer support provided by Rackspace, stating that it has gotten worse over the years and now comes at an additional monthly fee. This has led some users to consider moving their servers to a different company due to the poor support service.
Several recommendations have been given by users based on their experiences with Rackspace hosting services.
One suggestion is to consider using an alternate cloud hosting service that provides better support and lower costs.
Users also recommend establishing a good relationship with the Business development consultant at Rackspace, as they offer valuable technical expertise and assistance with architecture and best practices.
Another recommendation is to explore Rackspace's cloud services and rack connect for both cloud-based and dedicated solutions.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
September 27, 2023
Business email crippled while we waited a MONTH for support
We moved my company’s six email accounts to Rackspace Managed Hosting two months ago.
- Email
- Downtime
- Rackspace Managed Hosting cost us DAYS of lost time
- Unsure how many customers were lost when they never received our email
- We left Rackspace Managed Hosting as fast as we could
In my experience, Rackspace Managed Hosting was horrible.
I was using Rackspace Managed Hosting's paid email service.
No
Score 1 out of 10
Vetted Review
Verified User
We use Rackspace Managed Hosting to host a Microsoft Exchange email server.
- Good online user interface
- Up until this latest incident - 12/2/2022 - provided relative quick customer support
- Latest outage 12/2/22 and counting over 75 hours - in my opinion, support has been miserable. In my experience, there's little/no communication regarding the problem or cause. No support. In my opinion, erroneous advice. Virtually NOTHING for users. I feel we've been abandoned.
- Outage appears to have been caused by unpatched servers & no backup servers
- In my opinion, NO COMPANY should trust their data or services to a nonresponsive company like Rackspace.
- In my experience, there are NO published policies/practices re: server maintenance (patching) to mitigate hacking, NO published policies/practices re: backup servers in the event of problems. I feel it's stupid of me as a user to have chosen to trust them with critical services
- In my opinion, nothing at this point - environment is non-existent
- I feel Rackspace is working to destroy my woman-owned small business.
- In my opinion, the worst business decision I've made is to use their services.
No other Rackspace product/services reviewed
We use Rackspace for their OpenStack hosting. This allows us to run our automation in the cloud and on-prem the same. The benefit is tremendous as we don't have to write two sets of deployment logic and automation.
- OpenStack
- Support
- DNS
- AutoSaving
- Lack of features compared to other clouds
- More support for tools that expose the API to end users like ansible and terraform
- The workflow can sometimes be buggy.
- OpenStack hosting
- Great support
- Low costs
- Lowered costs compared to other cloud providers
- Had an unexpected knowledge gap cost
- Had an unexpected DRY payoff with hybrid cloud infrastructure
- AWS Auto Scaling, Azure DNS, Azure Virtual Machines, Amazon Elastic Kubernetes Service (EKS) and Mirantis OpenStack for Kubernetes
RackSpace is in its own category. It's not really a direct competitor with the above. It seems to be hitting the gap between costs and effectiveness. They allow exposure to APIs in the same typical methods as other major providers and support most major tooling, albeit in a less effective way.