Name: SentricHR (SentricWorkforce)
Rating: 10 (2 reviews)
Author: Sentric

Overview

What is SentricHR?

SentricHR (formerly SentricWorkForce) is a general HRIS platform that also provides payroll, tax filing, time and attendance, capabilities via a cloud-based system, from Sentric in Canonsburg, Pennsylvania.

SentricHR Lightens My Load

Rating: 10 out of 10

August 11, 2022

IncentivizedVetted ReviewVerified User

We use SentricHR to process payroll. I use it in the HR department. It is also used to request paid time off for our staff at our corporate offices. We have a complex payroll ...

Jaye Schweitzer

Administrative Assistant - Human Resources

Payroll & Benefits Administrator

Crown Point Enterprises, Inc.

1 year of experience

Sentric makes life easier

Rating: 8 out of 10

May 3, 2018

IncentivizedVetted ReviewVerified User

We use Sentric Workforce across our entire organization. In HR, we use Sentric for payroll, recruiting, open enrollment, absences, performance reviews, training, and another r...

Amanda White

Contributor - Human Resources

Human Resource Coordinator

Equipment & Controls, Inc.

6 years of experience

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Pricing

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SentricHR

N/A

Unavailable

What is SentricHR?

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

Namely

per month

What is Namely?

Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

ADP Workforce Now

N/A

Unavailable

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Product Details

About
Tech Details

What is SentricHR?

SentricHR Technical Details

Operating Systems	Unspecified
Mobile Application	No

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Comparisons

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Reviews and Ratings

(2)

June 5th 2024

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Business Problems Solved
Recommendations

Users have praised SentricHR for its exceptional training, set up, and onboarding process. Regularly scheduled meetings and trainings have been extremely helpful in getting users up to speed. The implementation specialist has received high praise for their great support during the setup process.

SentricHR has transformed the onboarding process from a time-consuming manual, paper-driven process to a faster and more efficient electronic process. This digital transformation has been especially beneficial during remote work due to Covid. Users appreciate the system's ability to streamline processes, assist in compliance and reporting, and provide information at their fingertips.

Additionally, SentricHR has been useful for benefit administration, legislative changes, and compliance issues. Users have received guidance and support from the SentricHR team, particularly in setting up Carrier Connection and managing the ACA portion. The software offers a manageable platform for integrated HR services with proactive training sessions and quick response to issues.

One of the standout features of SentricHR is its support team, which is highly responsive and solution-focused. Customers have expressed a positive experience with the support provided by SentricHR.

The software's centralization of HR/HR-related information in one location has been well-received by users. It has also improved document distribution and tracking, reducing the chances of people falsely claiming to have read them.

SentricHR has made payroll processing easy and efficient for users. The software's time and attendance tracking feature has also reduced the need for manual keying.

While most users have found SentricHR suitable for their specialized small business needs, some have faced difficulties with the implementation process and support response time. However, overall feedback regarding SentricHR's support during implementation has been positive.

In conclusion, SentricHR offers a range of functionalities that meet various HR needs including compliance, policy documentation, payroll, benefits administration, performance tracking, and reporting. The software has helped increase efficiency in HR departments, track employee needs, and provide a centralized platform for HR information. From onboarding to payroll processing, SentricHR has proven to be a valuable tool for streamlining processes and improving productivity.

Users have made several recommendations for the HRIS software based on their experiences. The three most common recommendations are as follows:

It is important to submit any bugs found in the system for consideration and/or immediate fixing.
The software is recommended for smaller companies, but may have limitations for larger companies.
Implementing multiple features at once during the initial program setup is suggested to avoid the need for later integration.

These recommendations emphasize the need for bug reporting, considering software suitability, and efficient feature setup to ensure optimal usage of the HRIS software.

Reviews

(1-2 of 2)

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SentricHR Lightens My Load

Rating: 10 out of 10

Incentivized

August 11, 2022

Jaye Schweitzer

Payroll & Benefits Administrator

Crown Point Enterprises, Inc. (Events Services, 51-200 employees)

Vetted Review

Verified User

1 year of experience

Use Cases and Deployment Scope

We use SentricHR to process payroll. I use it in the HR department. It is also used to request paid time off for our staff at our corporate offices. We have a complex payroll with hourly and salaried employees, and it includes overtime, double time, cash bonuses, and commissions. Prior to our switch to SentricHR a year and a half ago, we had tried two other payroll companies. Both were disasters, especially in the area of support. SentricHR has been extremely responsive whenever we have a question or problem. None of our problems have been caused by SentricHR - that wasn't the case with the other providers. They have also provided solutions to situations that have come up because of the complex nature of our payroll needs. HIGHLY recommend them!

Pros and Cons

Customer service/support
Resolving issues/creating new reports or codes as needed
Understanding our needs

Likelihood to Recommend

SentricHR works well with unusual situations in payroll - they understood that our payroll is not just a basic hourly/salaried situation and were able to create codes and functions to work with our exact needs.

Most Important Features

Customer support
Easy to use/understand
Flexibility

SentricHR Feature Ratings

Human Resource Management (7)

90%

9.0

Employee demographic data: 100%
10.0
Employment history: 100%
10.0
Job profiles and administration: 100%
10.0
Workflow for transfers, promotions, pay raises, etc.: 50%
5.0
Organizational charting: 100%
10.0
Organization and location management: 100%
10.0
Compliance data (COBRA, OSHA, etc.): 80%
8.0

Payroll Management (7)

85.71428571428571%

8.6

Pay calculation: 100%
10.0
Support for external payroll vendors: 100%
10.0
Off-cycle/On-Demand payment: 100%
10.0
Benefit plan administration: N/A
N/A
Direct deposit files: 100%
10.0
Salary revision and increment management: 100%
10.0
Reimbursement management: 100%
10.0

Leave and Attendance Management (3)

76.66666666666667%

7.7

Approval workflow: 100%
10.0
Balance details: 80%
8.0
Annual carry-forward and encashment: 50%
5.0

Employee Self Service (5)

60%

6.0

View and generate pay and benefit information: 100%
10.0
Update personal information: 100%
10.0
View job history: 100%
10.0
View company policy documentation: N/A
N/A
Employee recognition: N/A
N/A

Asset Management (1)

N/A

Tracking of all physical assets: N/A
N/A

HR Reporting (3)

93.33333333333334%

9.3

Report builder: 80%
8.0
Pre-built reports: 100%
10.0
Ability to combine HR data with external data: 100%
10.0

Integration with other HR capabilities

N/A

Performance Management (5)

N/A

Performance plans: N/A
N/A
Performance improvement plans: N/A
N/A
Review status tracking: N/A
N/A
Review reminders: N/A
N/A
Multiple review frequency: N/A
N/A

Succession Planning (4)

N/A

Create succession plans/pools: N/A
N/A
Candidate ranking: N/A
N/A
Candidate search: N/A
N/A
Candidate development: N/A
N/A

Onboarding (2)

100%

10.0

New hire portal: 100%
10.0
Manager tracking tools: 100%
10.0

Performance and Goals (4)

N/A

Corporate goal setting: N/A
N/A
Individual goal setting: N/A
N/A
Line-of sight-visibility: N/A
N/A
Performance tracking: N/A
N/A

Recruiting / ATS (7)

N/A

Job Requisition Management: N/A
N/A
Company Website Posting: N/A
N/A
Publish to Social Media: N/A
N/A
Job Search Site Posting: N/A
N/A
Duplicate Candidate Prevention: N/A
N/A
Applicant Tracking: N/A
N/A
Notifications and Alerts: N/A
N/A

Return on Investment

Not applicable for our business

Alternatives Considered

Paychex Flex and Paycor

Customer support at SentricHR blows these two out of the water. We left each of them because of the failure to receive customer support in a timely manner.

Other Software Used

OneDrive

Sentric makes life easier

Rating: 8 out of 10

Incentivized

May 03, 2018

Amanda White

Human Resource Coordinator

Equipment & Controls, Inc. (Industrial Automation, 201-500 employees)

Vetted Review

Verified User

6 years of experience

View profile

Use Cases and Deployment Scope

We use Sentric Workforce across our entire organization. In HR, we use Sentric for payroll, recruiting, open enrollment, absences, performance reviews, training, and another record tracking. Our employees use Sentric to request time off, select and view their benefits, view their paycheck, apply for jobs and enter their general contact info.

Pros and Cons

Open Enrollment lets employees view and select the benefit they want for the following plan year. Sentric is easy to use and lets us in HR link their selection to their payroll records.
Sentric allows HR and the employee to view their paychecks. They can look at one, or many at a time.
When someone applies for a job via Sentric, their candidate records carry through to their employee record after we hire the person.

Likelihood to Recommend

I would think Sentric is suited for all companies larger than 100 people. When we had less than 100, it wasn't worth the price. We could track 100 people in Spreadsheets.

SentricHR Feature Ratings

Human Resource Management (7)

77.14285714285714%

7.7

Employee demographic data: 100%
10.0
Employment history: 100%
10.0
Job profiles and administration: 100%
10.0
Workflow for transfers, promotions, pay raises, etc.: 70%
7.0
Organizational charting: 20%
2.0
Organization and location management: 70%
7.0
Compliance data (COBRA, OSHA, etc.): 80%
8.0

Payroll Management (6)

71.66666666666667%

7.2

Pay calculation: 80%
8.0
Support for external payroll vendors: 60%
6.0
Benefit plan administration: 100%
10.0
Direct deposit files: 100%
10.0
Salary revision and increment management: 60%
6.0
Reimbursement management: 30%
3.0

Leave and Attendance Management (3)

73.33333333333333%

7.3

Approval workflow: 80%
8.0
Balance details: 80%
8.0
Annual carry-forward and encashment: 60%
6.0

Employee Self Service (5)

52%

5.2

View and generate pay and benefit information: 100%
10.0
Update personal information: 100%
10.0
View job history: 40%
4.0
View company policy documentation: 10%
1.0
Employee recognition: 10%
1.0

Asset Management (1)

50%

5.0

Tracking of all physical assets: 50%
5.0

HR Reporting (3)

53.33333333333333%

5.3

Report builder: 60%
6.0
Pre-built reports: 70%
7.0
Ability to combine HR data with external data: 30%
3.0

Integration with other HR capabilities

N/A

Performance Management (5)

46%

4.6

Performance plans: 30%
3.0
Performance improvement plans: 30%
3.0
Review status tracking: 70%
7.0
Review reminders: 50%
5.0
Multiple review frequency: 50%
5.0

Succession Planning (4)

47.5%

4.8

Create succession plans/pools: 40%
4.0
Candidate ranking: 90%
9.0
Candidate search: 30%
3.0
Candidate development: 30%
3.0

Onboarding (2)

55%

5.5

New hire portal: 40%
4.0
Manager tracking tools: 70%
7.0

Performance and Goals (4)

60%

6.0

Corporate goal setting: 70%
7.0
Individual goal setting: 40%
4.0
Line-of sight-visibility: 50%
5.0
Performance tracking: 80%
8.0

Recruiting / ATS (3)

73.33333333333333%

7.3

Job Requisition Management: 70%
7.0
Applicant Tracking: 70%
7.0
Notifications and Alerts: 80%
8.0

Return on Investment

The site has kept us compliant and has allowed us to easily keep track of everyone in our growing company.
The site has made our benefits enrollment much easier than the old fashion paper and pencil.