SolarWinds N-central Reviews

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34 Ratings
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Score 8.5 out of 101

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Reviews (1-6 of 6)

Nicolas Poague profile photo
Score 7 out of 10
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Support

3
A lot of time is spent going back and forth when creating a support case. The biggest problem with this is that it usually takes a day to get a response, so when you have to supply additional information, it may be another day until you hear anything back. A plan of action is almost never provided, or a status update. Short generic answers are often provided. Management does not seem too invested in making improvements.
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chris maddox profile photo
Score 7 out of 10
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Support

8
Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
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Robert Guy profile photo
November 13, 2019

N-central Review

Score 8 out of 10
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Support

9
Their support team, both on initial deployment and support after has been excellent in my opinion. We were basically hand help through the initial deployment and all the issues since then have been easy to work through with their support team.
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Feature Scorecard Summary

Screen sharing (11)
8.4
File transfer (12)
8.7
Instant message (12)
8.0
Secure remote access with Smart Card authentication (4)
7.9
Access to sleeping/powered-off computers (10)
6.7
Over-the-Internet remote session (12)
8.4
Initiate remote control from mobile (5)
7.7
Remote management of servers & workstations (14)
9.2
Remote Active Directory® management (9)
7.8
Centralized management dashboard (14)
7.9
Session record (9)
7.8
Annotations (8)
8.5
Monitoring and Alerts (14)
8.1
Multi-platform remote control (12)
8.0

About SolarWinds N-central

Categories:  Remote Desktop

SolarWinds N-central Technical Details

Operating Systems: Unspecified
Mobile Application:No