New Relic vs SolarWinds Server & Application Monitor

• New Relic lets you drill down into the nitty-gritty of your application, breaking down requests however far you want in order to inspect the performance of your application throughout the request lifecycle.
• New Relic offers many integrations with other services and technologies, making it easy to get it set up and start using it.
• New Relic offers many views and types of visualizations to help you understand what's going on in as much detail as you want to know.

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• SolarWinds Server & Application Monitor helps monitor the status or some of our most important applications. It has the capability of letting us know when an application goes down which helps us fix the issue faster.
• SolarWinds Server & Application Monitor helps monitor the resources on servers. By knowing the key components of the server such as CPU, RAM, and storage, we can forecast whether we need to increase or decrease resources on any server.
• SolarWinds Server & Application Monitor helps us by sending real time alerts when issues occur related to servers that we are monitoring.

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• Cloud-centric / OS-centric. There is no/limited ability to query metrics with an agent installed.
• Insights-based queries (dashboards and alerts) are limited to 1000 (soon to be 2000) records and that doesn't work for enterprise scale.
• NRQL is awesome -- except when it isn't. The replacement QL is more robust but is significantly more complex to learn.
• No agent management tools in the platform. And, yes, you will want agent management tools after the first dozen or so deployments.

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• I would much like to see the modules sold in categorically grouped bundles, such as a networking bundle which would include all modules relating to the network.
• Would love to see an addition of an API or something like that to connect to VMware Vcenters.
• Found that if you acknowledge alerts, it makes it very difficult to remediate them inside of the program.

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• New Relic helps us detect defects before our customers do.
• New Relic helps us prioritize performance improvements. Engineers don't need to spend time measuring the latency of transactions themselves.
• New Relic helps us notify the appropriate people rapidly when there are problems.

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• The fact that you can now see something you knew nothing about is always a big plus.
• Adding value by streamlining other software that is included in Solarwinds Sam makes it a corner store. Convenient software at a glance versus working with teams to figure out who's the problem is it. The resolution time is in minutes now.
• One negative item I have is, I can't think of everything, so why did I not monitor it. Not an actual negative, the system is very flexible so if you can think of it you or someone else has probably already done it. Just need to look it up.

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