New Relic vs SolarWinds Server & Application Monitor

• New Relic lets you drill down into the nitty-gritty of your application, breaking down requests however far you want in order to inspect the performance of your application throughout the request lifecycle.
• New Relic offers many integrations with other services and technologies, making it easy to get it set up and start using it.
• New Relic offers many views and types of visualizations to help you understand what's going on in as much detail as you want to know.

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• The granularity in its alerts and reporting gives me access to critical information, especially in compliance.
• Its LDAP integration with Active Directory really helps in keeping organized our "Master List" of network-connected devices.
• Once, when my Windows Server Update Service was unavailable, was able to implement patches through it.
• The GUI is very user intuitive.

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• New Relic can instrument many web frameworks out-of-the-box, but some of the less-popular frameworks require development.
• It can be hard to express that some 400-series responses are acceptable and expected, but that an unusual volume of them could be a defect.
• New Relic is very expensive, particularly if you have many QA environments.

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• Help links & additional tool-tips. Having thorough and easy to understand instructions is the most important part of software this comprehensive and it would be great to include direct links to wiki pages.
• Monitor/Alert templates. The program could use more and simpler alerts and monitors.

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• New Relic has enabled us to be proactive when it comes to application errors, we can fix them before they reach a larger segment of our user base.
• We've been able to identify poorly performing database queries and tune the performance as a result.
• We've improved customer satisfaction by tracking overall performance and making improvements over time.

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• One of the biggest areas of ROI is for our DBA, with the combination of SAM and DPA we have been able to streamline the maintenance and troubleshooting of applications. On several instances, it has taken us probably less than 5 minutes to tell supervisors where the issue lies when something is not working.
• The second area that it helps is helping us see trends on our servers to know if we need to address specific areas of growth to ensure continued productivity and smooth operations.
• Initially this was not part of our "initial" purchase with SolarWinds, however, now it is definitely one of the core SolarWinds modules that are used on a daily basis to assist in monitoring our network.

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