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Trello

Trello

Overview

What is Trello?

Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and…

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Recent Reviews

TrustRadius Insights

Trello has become a go-to project management tool for users across various industries. Users have found it to be an invaluable asset in …
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Visibility and flexibility in one

9 out of 10
December 23, 2022
We use Trello to manage our product roadmaps and upcoming tasks in various teams. It is useful in determining the size and effort of …
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Awesome Collaboration Tool

9 out of 10
September 01, 2022
We basically use Trello to create different boards to track the status of projects throughout different phases. We also use this to create …
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Great tool for organizing tasks!!

10 out of 10
July 29, 2022
We use Trello to help us keep track of all our current, future, and past projects. Each person has their own account, and we share boards, …
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Trello is so easy!!!

10 out of 10
May 10, 2022
I utilize Trello daily in my professional and personal life to organize everything in a Kanban fashion. I like to be able to host a large …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (204)
    9.2
    92%
  • Team Collaboration (200)
    8.8
    88%
  • Resource Management (169)
    8.1
    81%
  • Mobile Access (178)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

View all pricing

Business Class

$12.50

Cloud
per user/per month

Enterprise

$17.50

Cloud
per user/per month

Free

Forever Free

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Learn How to Use Trello - Beginner's Tutorial

YouTube

Trello Widget Demo

YouTube

Trello Project Management Demo

YouTube

HOW to use TRELLO | ULTIMATE TRELLO TUTORIAL 2021 [Project Management Software for BEGINNERS]

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.8
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.2
Avg 7.4
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Product Details

What is Trello?

Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

Trello Videos

Trello - A Quick Overview
While many options can carry a large price tag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why Trello is one of the best free project management software on the market.

Trello Competitors

Trello Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Planview ProjectPlace are common alternatives for Trello.

Reviewers rate Task Management highest, with a score of 9.2.

The most common users of Trello are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2751)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Trello has become a go-to project management tool for users across various industries. Users have found it to be an invaluable asset in managing projects and tasks, particularly for teams spread across different time zones and locations. With its intuitive interface and customizable features, Trello enables effective communication and collaboration among team members. It is commonly used by software developers as their main task management tool for organizing development projects, as well as by marketing departments to manage small projects and assign tasks within the team. Trello's card-based tracking system helps users easily track and manage projects, while providing a clear view of upcoming tasks. This versatile tool is also utilized by art teams as an art request tool, allowing them to manage deadlines and upload final art for review. Furthermore, Trello aids organizations in staying organized, improving communication, and preventing the loss of information. It serves as a lightweight project management solution for developing new teams and implementing new processes. Additionally, Trello integrates with other apps to enhance collaboration within teams. Overall, users appreciate the ease of use, adjustability, and value for the price that Trello offers.

Visually easy to understand and navigate: Users find Trello's user interface UI to be visually easy to understand and navigate. The simplicity of Trello's UI makes it easy for users to learn and navigate, with some reviewers mentioning that the UI is intuitive and customizable.

Intuitive drag and drop functionality: The drag and drop functionality in Trello's UI is intuitive and makes it easy to rearrange tasks and cards. Some users appreciate the visual drag and drop functionality, as well as the customization options in Trello, which make it accessible even for non-tech savvy users.

Level of detail within individual cards: Users appreciate the level of detail that Trello allows within individual cards, which helps them keep track of specific tasks and notes. Some reviewers mentioned using Trello's checklists, tagging system, and customizable features for effective task management and tracking progress.

Confusing and Clunky User Interface: Many users have found Trello's user interface to be confusing and clunky, making it difficult to navigate and perform tasks efficiently. The cluttered design and abundance of colors, boards, and projects can be overwhelming for some users.

Unhelpful Customer Support: Some users have mentioned that the customer support provided by Trello was unhelpful. They have experienced difficulties in getting prompt assistance or resolving their issues effectively.

Challenges with Managing Large Projects: Users have expressed frustration with Trello's boards when working on global labels and managing large projects or multiple team members. The lack of features like automatically moving completed tasks or a Gantt chart makes it challenging to handle complex projects efficiently.

Users commonly recommend the following when using Trello:

  1. Utilize Integrations: Many users suggest taking advantage of Trello's integrations from the start to enhance its functionality. Integrating with applications like Dropbox, Zoom, and Shopify can help improve productivity and streamline workflows.

  2. Consider Team Collaboration: Good communication and interaction within a team are highly recommended to fully benefit from using Trello. It is particularly useful for teams working on the same project, as well as startups and small organizations.

  3. Try it for Project Management: Trello is frequently praised for its ease of use and UI/UX capabilities. Users recommend giving it a try, especially for small businesses with a limited budget. It is considered an excellent tool for managing projects, collaborating with different people and departments, and tracking progress easily through its card system. Additionally, some users mention that Trello is highly regarded from a marketing and content strategist standpoint.

Overall, users appreciate Trello's simplicity and visual approach to project tracking. They find it adaptable to any company or personal life, emphasizing the importance of consistency in updating tasks/jobs on the platform.

Attribute Ratings

Reviews

(1-10 of 10)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Trello to plan the different steps of a project. Every column has with a specific action to do and is possible to move each task to an effective action. When it is complete you can modify the schedule and update the whole table. It is easier to coordinate in a team and also for a team leader it is simple to verify the progress of the project.
  • User-friendliness - setting up boards is simple and you can have as many as you like. You can copy them, so you can use one as a template or use one of the public example boards as a starting point.
  • Share - Boards can be shared among teams, allowing them to organize projects.
  • Easy - easiest tools to use. It can be picked in minutes and there isn’t much of a learning curve.
  • Doesn't allow you to manipulate relationships on the timeline and see how they fit together.
  • Doesn't support tasks that are time-sensitive.
  • Focused on teams and not companies.
To handle with a scrum board and also to track all the activities in a team.
Michelle Baria | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Trello is used company wide where I work. We have team boards and individual boards. We also have project boards. I find it very useful to organize all of the work within my division. It's easy to move cards around so you can keep up with all of the work and easily see and move everything in real time. We use the Scrum method and it fits in very seamlessly with this agile structure.
  • Easy to use and learn interface
  • A lot of capability to customize each card
  • Very easy to collaborate with a team, both internally and externally
  • Search feature
  • Notification system
It's well suited for agile project management systems. It's well suited for collaborative teams. If you subscribe to the whole Gantt chart method, Trello does offer that as an add-on to the cards, but I don't think it really lends itself to that style of project management. I think it's also great if you need to hit the ground running because the learning curve is basically non-existent.
December 09, 2019

Trello Rocks!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used Trello as a tool for communication with our external customers in a way that we discuss all the features, Q&A and approaches. We also used Trello to communicate with 3rd party service providers to integrate into the solution we were working on. Due to the different time zone and geographically located teams, we were not constrained via using Trello cards to communicate. We also are able to break down into different categories such as design, UX, deployment, etc.
  • Categorization of different topics.
  • Notification of any new feeds or card created.
  • Simple to use, everything listed as a discussion threads within a card.
  • Sub-categorization within a topic.
  • Replying to a response within a card does not have a good visual clue on which thread that response is associated with.
Trello is well suited for simple projects that involved less than 10 people. That is specifically good for customer communication that has no knowledge about running Agile/Scrum, but just want it for communication purposes.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Presently, we use Trello as a kanban card management system across distributed teams. This helps us to understand the current state of work being done, limit work in progress, manage blockages, and delineate completed work. It's built in sharing makes it ideal for sharing across international teams, as all members have visibility and access into the work cards at all times.
  • Flexibility of Cards - can add links, pictures, attachments, etc.
  • Built in sharing enables multiple users to collaborate on a board at a time.
  • Customizable - it's very easy for me to customize the look and format of my cards to make it easy to identify work that needs to get done.
  • Aging - Trello offers an aging functionality that lets you identify old cards, but it's not granular enough to be useful. In short order, old cards all look old.
  • Color coding - Trello offers color coding, but not enough unique colors to make many labels of distinct colors.
  • Export - Trello does offer export, but not in a user-friendly format. I'd like a CSV export so I can easily manipulate my card data from time to time.
Trello is excellent for kanban style management of tasks. It allows for multiple users to be assigned to a task, enabling a team to "swarm" on a card. While it does not enforce any work in progress (WIP) rules, if you're using sensible rules, you can easily see how much work is in progress at any given time. Trello wouldn't be a suitable tool for a full scrum implementation - the board would simply get too busy with an extensive backlog list, current and future sprints, and no concepts of hierarchy amongst the cards.
Richard Rout | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Trello across the company and the engineering department to organize and plan our development work. It's the center of our sprint planning and our scrum/agile meetings. It's simple, easy to use and really doesn't do much - but that's just perfect. It's not opinionated and allows us to use it how we want to.
  • Simple drag and drop interface
  • Lets you plan projects just as you would post-its on a wall
  • Provides a few productivity addon tools.
  • Could provide a few more integrations
  • Priced tier is a bit expensive
Trello is amazing at doing exactly what it needs to. It's well suited for simple project flows where there aren't strict rules around how everything has to work. If you're an agile company, and trust in people over process, Trello will be perfect.
However if you're a larger company and require reports and more structure, etc, then something more heavy weight like JIRA would be better suited.
Sarah Meerschaert | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Trello is used on a person by person bases at my organization. I use Trello as a bit of a to-do list/Kanban board. I know some teams use Trello across their group but it's more common for this to be used for personal organization at Billtrust. For group tasks, we are more likely to rely on JIRA or Clarizen.
  • UI - Trello is intuitive and easy to set up.
  • Customization - You can change your background color, create as many lists as you want, as many boards as you want, color code, add details, etc.
  • Collaboration - It is super easy to invite others to share a board or assign them tasks. In my volunteer work, we share a board and assign one another tasks. In my last company, I created a list per team member for them to move work into when they picked up the assignment.
  • Ease of Access - I prefer the web app but the phone is easy to use too
  • Swim Lanes - they are nonexistent. There is a third-party tool to add them but it's buggy as all get out
  • View - I am not sure how to do it but I really wish I didn't have to pick between viewing all cards with no detail or one with all detail. Maybe the ability to collapse and expand?
  • Integrations - It would be amazing if I could easily pop action items from Gmail over to Trello, but right now I can only copy text or upload screenshot attachments.
Trello is great for personal and professional Kanban boards. It's great for small to mid-sized projects. It's hard to use for large long term projects or large teams. It also doesn't feature reporting, so for projects tied to specific deliverables and metrics, it's better to use other tools. Overall it's a great idea when you have more data than works well for physical post-it based Kanban boards but a JIRA project or Clarizen project seems like overkill.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Trello within specific teams, rather than across the entire organization. My team (product content strategy) used Trello for task management up until a few months ago, when we switched to JIRA Software along with the rest of the product, UX design, and development teams. There are still a few teams who use Trello (like the localization team), so I use their Trello board whenever I need to request translations for dashboard copy.
  • Trello is extremely easy to use. You can create a board and get up and running in minutes. It's very easy to add new users, share permissions, create and edit cards, etc.
  • Trello has a fun brand personality and UI. It sounds silly, but I loved being able to set different photographs as backgrounds -- always made me smile. Their documentation and emails are cute and easy to read.
  • Trello is a great value price-wise and offers a very good free membership.
  • Trello doesn't have all of the functionality of some other competitors. For example, you can't create "swim lanes" that highlight specific issues at the top of each column, or create multiple statuses within a single column.
  • Trello is fantastic for simple views but can appear overwhelming once you add many cards with many fields. I could get around this by filtering to only see cards assigned to myself, but it was hard to otherwise pick out my cards at a glance.
  • Trello only offers one kanban view. You can filter this view, but it would be great if there were multiple views that let you reorganize and view your cards in different ways.
Trello is fantastic and a wonderful solution for smaller teams. Ultimately, my team needed more nuanced capabilities, and we switched to JIRA so that the content strategy, product, UX design, and development projects were all located in one place. But I continue to use the Trello boards that belong to smaller teams, and I also use Trello personally.

Trello is great for individual projects, allowing you to compartmentalize all of your tasks and literally watch your cards cross the finish line into the last column. Issues only start to arise when you're using Trello along with multiple other teams as a collaboration tool.
Anthony C | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the whole organization. We use it for everything from product management, focus groups, content marketing, onboarding and sales pipelines.

The best part about Trello is that it allows you to grow into their paid version. Their freemium is so powerful yet as the organization grows there are things you need to upgrade to but it's not until your organization is at that stage meaning its ROI is positive.
  • Project management across any size team
  • Sales CRM's can be built for free. Using power add-ons such as custom fields and integrations with gmail it is the best kept Sales CRM secret.
  • Collaboration for content management, content marketing and client on-boarding processes.
  • The ability to add playable videos right in the comments section
  • Dynamic links - once you set a link it uploads meta data as well (like putting a link on Facebook)
  • Better referral system - I refer hundreds of people but no longer get rewarded.
Perfect for teams wanting a low cost systems to collaborate. Perfect for project management, sales, and marketing. With add-ons it becomes even more powerful. Integrations allow it to become a scrum collaboration tool and more. I can't personally think of much I wouldn't use Trello for. I use it not only for SME's and Fortune 500's but for home management as well.
Andy Ryan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In my company we use Trello as a project management tool as well as a single source of information on our projects. We work together with several people all over the world. Trello makes it easy for us to collaborate together, notify each other, and keep all the files in order.
  • Trello is more than a TODO list. If you use SCRUM or any sort of variant, Trello makes it very easy to follow along. The way that Trello is organized it works better than dapulse or Basecamp.
  • Trello works with levels of organizational hierarchy. The most basic is a card. The card can contain links, files, checklists, messages, and can be assigned to certain people. The cards are placed and moved around on Lists. And a collection of Lists are called a Board. Trello allows you to use these levels however you desire.
  • Unlike Basecamp, Wunderlust, or dapulse which are essentially virtual checklists, Trello does what they do just on the card level and way more. If you like to be able to take a step back and look at how projects are going, Trello is the program for you.
  • I see Trello as a way for teams to work together remotely and virtually. It would be awesome to integrate video chat. We have to use a separate program to create and execute online meetings.
  • It would be great for Trello to allow you to shrink and grow the width of the lists, instead of all being uniform. That way I can shrink the width of lists that aren't important to me, in just my view.
  • Trello should consider updating the User Interface. It is very engineer looking. They could really make it beautiful.
Trello works great for teams who use SCRUM. Trello also works well with project managment. Trello works great when collaborating with teams and team members. I wouldn't recommend Trello for just one user who just needs a to-do list. Trello is way more than just a to-do list. It's the best project management software I have ever used.
Daniel Ledbetter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Trello to track operational checklists and dates for eight different locations. We are able to have one employee create cards for each event, assign dates to those events, and then (using Zapier) automatically push those dates to Outlook Calendar. Once on that calendar, supervisors and location managers can quickly look at their upcoming tasks for the week/month to better plan their time.
  • Assign dates/times to event
  • Create detailed checklists
  • Track progress on a task
  • Easy to organize
  • Easy to duplicate items to save time
  • The UI is a little clunky, requiring too many clicks at times
  • The calendar integration within Trello is limited
  • Some of the add-ons should just be features and others are superfluous in a professional work environment (stickers)
If you want a universal view of multiple areas, it's not ideal. If you are working on any project that requires multiple users, this is a great tool. It won't replace a SCRUM system but if you aren't interested in that level of complication it should work just fine for your project management needs.
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