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Trello

Trello

Overview

What is Trello?

Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and…

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Recent Reviews

TrustRadius Insights

Trello has become a go-to project management tool for users across various industries. Users have found it to be an invaluable asset in …
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Visibility and flexibility in one

9 out of 10
December 23, 2022
We use Trello to manage our product roadmaps and upcoming tasks in various teams. It is useful in determining the size and effort of …
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Awesome Collaboration Tool

9 out of 10
September 01, 2022
We basically use Trello to create different boards to track the status of projects throughout different phases. We also use this to create …
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Great tool for organizing tasks!!

10 out of 10
July 29, 2022
We use Trello to help us keep track of all our current, future, and past projects. Each person has their own account, and we share boards, …
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Trello is so easy!!!

10 out of 10
May 10, 2022
I utilize Trello daily in my professional and personal life to organize everything in a Kanban fashion. I like to be able to host a large …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (204)
    9.2
    92%
  • Team Collaboration (200)
    8.9
    89%
  • Resource Management (169)
    8.1
    81%
  • Mobile Access (178)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

View all pricing

Business Class

$12.50

Cloud
per user/per month

Enterprise

$17.50

Cloud
per user/per month

Free

Forever Free

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Learn How to Use Trello - Beginner's Tutorial

YouTube

Trello Widget Demo

YouTube

Trello Project Management Demo

YouTube

HOW to use TRELLO | ULTIMATE TRELLO TUTORIAL 2021 [Project Management Software for BEGINNERS]

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.2
Avg 7.4
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Product Details

What is Trello?

Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

Trello Videos

Trello - A Quick Overview
While many options can carry a large price tag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why Trello is one of the best free project management software on the market.

Trello Competitors

Trello Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Planview ProjectPlace are common alternatives for Trello.

Reviewers rate Task Management highest, with a score of 9.2.

The most common users of Trello are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(2783)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Trello has become a go-to project management tool for users across various industries. Users have found it to be an invaluable asset in managing projects and tasks, particularly for teams spread across different time zones and locations. With its intuitive interface and customizable features, Trello enables effective communication and collaboration among team members. It is commonly used by software developers as their main task management tool for organizing development projects, as well as by marketing departments to manage small projects and assign tasks within the team. Trello's card-based tracking system helps users easily track and manage projects, while providing a clear view of upcoming tasks. This versatile tool is also utilized by art teams as an art request tool, allowing them to manage deadlines and upload final art for review. Furthermore, Trello aids organizations in staying organized, improving communication, and preventing the loss of information. It serves as a lightweight project management solution for developing new teams and implementing new processes. Additionally, Trello integrates with other apps to enhance collaboration within teams. Overall, users appreciate the ease of use, adjustability, and value for the price that Trello offers.

Visually easy to understand and navigate: Users find Trello's user interface UI to be visually easy to understand and navigate. The simplicity of Trello's UI makes it easy for users to learn and navigate, with some reviewers mentioning that the UI is intuitive and customizable.

Intuitive drag and drop functionality: The drag and drop functionality in Trello's UI is intuitive and makes it easy to rearrange tasks and cards. Some users appreciate the visual drag and drop functionality, as well as the customization options in Trello, which make it accessible even for non-tech savvy users.

Level of detail within individual cards: Users appreciate the level of detail that Trello allows within individual cards, which helps them keep track of specific tasks and notes. Some reviewers mentioned using Trello's checklists, tagging system, and customizable features for effective task management and tracking progress.

Confusing and Clunky User Interface: Many users have found Trello's user interface to be confusing and clunky, making it difficult to navigate and perform tasks efficiently. The cluttered design and abundance of colors, boards, and projects can be overwhelming for some users.

Unhelpful Customer Support: Some users have mentioned that the customer support provided by Trello was unhelpful. They have experienced difficulties in getting prompt assistance or resolving their issues effectively.

Challenges with Managing Large Projects: Users have expressed frustration with Trello's boards when working on global labels and managing large projects or multiple team members. The lack of features like automatically moving completed tasks or a Gantt chart makes it challenging to handle complex projects efficiently.

Users commonly recommend the following when using Trello:

  1. Utilize Integrations: Many users suggest taking advantage of Trello's integrations from the start to enhance its functionality. Integrating with applications like Dropbox, Zoom, and Shopify can help improve productivity and streamline workflows.

  2. Consider Team Collaboration: Good communication and interaction within a team are highly recommended to fully benefit from using Trello. It is particularly useful for teams working on the same project, as well as startups and small organizations.

  3. Try it for Project Management: Trello is frequently praised for its ease of use and UI/UX capabilities. Users recommend giving it a try, especially for small businesses with a limited budget. It is considered an excellent tool for managing projects, collaborating with different people and departments, and tracking progress easily through its card system. Additionally, some users mention that Trello is highly regarded from a marketing and content strategist standpoint.

Overall, users appreciate Trello's simplicity and visual approach to project tracking. They find it adaptable to any company or personal life, emphasizing the importance of consistency in updating tasks/jobs on the platform.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 8 out of 10
Vetted Review
Verified User
We are using Trello for - Project management - R&D team - Content management strategies with the Sales & marketing team
  • Keeping track of the to-do list and keeping the updates on each item organized
  • Assigning certain tasks with due dates
  • Organizing the questions for certain problems and feedback requests
  • Notification feature can be more organized, we are sometimes missing the updates.
  • Definitely add delete feature
It has a free version which usually is enough for the early stage. Very easy to use and integrate with other 3rd party software. It is very good for project management, task assignments, and progress tracking, especially with remote teams.
  • To-do list organization
  • Assignments and progress tracking
Project Management (14)
70.71428571428571%
7.1
Task Management
80%
8.0
Resource Management
70%
7.0
Gantt Charts
70%
7.0
Scheduling
70%
7.0
Workflow Automation
70%
7.0
Team Collaboration
80%
8.0
Support for Agile Methodology
70%
7.0
Support for Waterfall Methodology
60%
6.0
Document Management
60%
6.0
Email integration
70%
7.0
Mobile Access
70%
7.0
Timesheet Tracking
70%
7.0
Change request and Case Management
80%
8.0
Budget and Expense Management
70%
7.0
Professional Services Automation (2)
65%
6.5
Quotes/estimates
60%
6.0
Project & financial reporting
70%
7.0
  • Shortened the time of the development
  • Keep track of the problems and better organize and track the resolved and unresolved issues
Easier to use and easier to integrate with 3rd party software. Better design and we don't need to build everything from scratch.
Airtable, Jira Work Management (Jira Core), ClickUp, monday.com
5
They are all engineers in the R&D Team, 2 different teams working on 2 different developments.
2
They are the lead engineers for each team.
  • Tracking the product development
  • Tracking the issues and assigning the issue to certain people
  • Optimizing the development time-line and road-map
  • The tracking of the developments in different phases was optimized by 50% and we didn't miss any updates and comments.
  • Having an online meeting feature would be very good
Yes
We have been using Airtable and we now use only Trello.
  • Product Features
  • Product Usability
We would not change anything in the evaluation process.
The overall experience was very good, using the templates in the early stages is very helpful and we upgraded the template once we integrated every team member.
  • Implemented in-house
No
Change management was a small part of the implementation and was well-handled
  • The monitoring of questions and updates on issues was difficult in the beginning but now it works perfectly.
Trello is perfect for R&D-heavy teams that have ongoing developments and updates on the project that they are working on.
No
No
In the early stages, we have been using some features not very optimized and the updates and feedback were not seen a lot. We have spoken with the support team and they have shared best practices that can help to track the updates and set up the monitoring feature.
Pretty easy to use for any stage team.
  • Project tracking and setting up different team
  • Templates helped to save time
  • None
Yes, but I don't use it
Raylene Wall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We organize the work being done by our service providers (contractors) with Trello. Trello allows us to share files and instructions with those working for us. We are able to have conversations about the work right on the Trello boards and cards. This is a lifesaver. It keeps all communications about projects in one place and easy to review by all involved. People can be easily added to and removed from cards. When someone is removed, their comments are left in tact, so we don't lose any information even when an individual is no longer actively participating in a project.
We also use Trello with a few of our social media clients to organize and share information for social media and marketing campaigns. Trello makes it easy to coordinate with multiple contributors on concurrent projects.
  • Trello is web-based. There's nothing to download or install. This makes it particularly easy for people across different organizations to access and use the program.
  • Trello can be set to send notifications when changes are made to lists, cards, or boards. This makes it easy to keep up with progress on the projects.
  • The user interface of Trello is easy to learn.
  • Organizing information is simple in Trello. The use of Boards with cards, and cards with lists, makes the information easy to access and keep tidy. This is one thing we quite appreciate about Trello. Organizing feels very intuitive with the system Trello employs.
  • Trello has the ability to modify formatting of information on the cards. However, it does not use a standard Visual (WYSIWYG) Editor. Rather, users must remember the shortcodes for each required format. This is not ideal.
  • Trello allows a user to reply to another user on a list, with the use of 'tagging'. Currently, the tagging only shows the usernames, which is fine. Tagging that would translate into a user's REAL NAME might be nicer and easy to understand - especially if usernames are quite different from real names.
  • Users can attach images to lists and cards on Trello. The images or other files are just attached to the card. It's not always clear what file is pertinent to which comments, though. If there were a way to attach an image as a comment or TO a comment, it would help the workflow.
Trello is well-suited for:

  • Organizing a group of collaborators on a project
  • Organizing multiple stages of a larger project
  • Catch-all for brainstorming individually or as a group
  • Sharing to-do lists (with deadlines)
Specifically, we've used Trello successfully with:

  • Homeschooling curriculum coordination
  • Social media and marketing campaigns for clients
  • General workflow and to-do lists with service providers (contractors)
  • "Brain dump" - just getting a lot of information out of my brain and on to paper for use later
Project Management (9)
57.77777777777778%
5.8
Task Management
80%
8.0
Scheduling
80%
8.0
Workflow Automation
N/A
N/A
Team Collaboration
100%
10.0
Support for Agile Methodology
N/A
N/A
Support for Waterfall Methodology
N/A
N/A
Document Management
90%
9.0
Email integration
80%
8.0
Mobile Access
90%
9.0
Professional Services Automation
N/A
N/A
  • We have been able to increase our workload and shorten our turn around time by adding team collaboration with Trello. Trello makes it easier to get the information to the people who need it so they can work on it when they have the opportunity. We spend less time waiting on each other for info.
  • Training new service providers/contractors is faster and easier. They can review information on a project all in one place on Trello and come up to speed faster.
  • Because of the nature of our work, we're often doing the same kinds of things multiple times for multiple clients. Trello allows us to keep the instructions for such activities in one place, available to anyone who needs them.
  • We've been able to duplicate our work much more. What could only have been done by one person before can now be completed by several because they are all following the same set of instructions that we've created in a Trello card.
Google Docs is ok for sharing items/documents/files with your team, but the interface is clunky to me. It's hard to know right off which things are connected to what project and to each other. Also, assigning tasks to team members is not possible directly (not that I know of).
Basecamp feels a lot BIGGER to me. Trello works well for my small business. Basecamp just feels like a more industrial / commercial option for larger organizations.
  • Implemented in-house
Yes
Phase 1 - tried using Trello myself for personal organization.
Phase 2 - was invited by another organization that successfully used Trello for collaboration to shadow a few of their projects and see how they use the program.
Phase 3 - invited a trusted service provider to several projects on Trello to test the interface and be sure it was useable for more than just myself.
Phase 4 - began using Trello with a long-time and trusted client to collaborate on one specific project.
Phase 5 - added more contractors working with us to more projects on Trello.
Phase 6 - upscaled Trello use for first client to collaborate on all projects with that client.
Phase 7 - Trello is automatically implemented with new service providers and clients now at time work commences.
Change management was a small part of the implementation and was well-handled
Having an insider view into how another organization uses Trello was a HUGE help to seeing the possibilities of the program within our own organization. We're thankful that a colleague trusted us enough to let us see the inside workings of their Trello use (at least one component). As far as implementation within our own organization, it was important to give sufficient time using Trello before expecting it to be the primary interface for any project.
  • It took quite a bit of encouragement to get everyone to use Trello all the time for project management. They liked to revert back to group emails and Facebook group conversations.
  • Information being shared in multiple places not all ending up on Trello. Issue: effectively gathering project info into one place.
  • File sharing - not always being sure which file was meant for which comment on each board.
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
  • Adding files to cards on Trello is as easy as drag-n-drop or uploading via a few clicks.
  • Customizing boards on Trello is a nice touch. Creating a branded surface to work on with custom background image, or changing the colour of the background can give a project a totally different feel.
  • Organizing lists and cards is also as simple as dragging and dropping them to the order you want them in. This is particularly important when stages of a project are in flux. It's easy to create a user interface that allows collaborators to access the most important information easily.
  • Formatting text - shortcodes must be used instead of a WYSIWYG Visual editor.
Yes
The mobile interface looks just like the online interface. The only differences are scaling (as you'd hope on mobile) and collapsable checklists. Both of these things provide a cleaner user interface on mobile, keeping things the right size and only giving information if you need it. (The boards show only one list on the screen at a time, with easy swipe functionality to scroll through the other lists on the board. The checklist will expand if you need it by tapping on it, but it stays collapsed if you don't need it.) Using Trello on a mobile device is almost exactly like using Trello online. It's very use to use on mobile.
Trello is easy to sit down and use right away. The interface and the layout of Trello is very intuitive to me, and allows me and my team to access information quickly and efficiently. Being able to access the same format through my mobile devices is also valuable because there's no disconnect between 'regular' use and 'mobile' use - it's a seamless transition that allows me to work more efficiently.
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