1. Home
  2. Applicant Tracking Systems (ATS)
  3. Brassring Reviews
  4. User Review of Brassring
Kenexa -A defective HR system
Updated July 29, 2016

Kenexa -A defective HR system

sanjeev shrivastava | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Software Version

Kenexa

Modules Used

  • Application tracking system

Overall Satisfaction with Kenexa

We are Human Resource Consultants. Managerial positions by are client are forwarded to us via Kenexa and candidates are uploaded by us on Kenexa.
  • The system is good for sorting applications however any activity slightly more complex and it collapses.
  • I have no idea where to start.
  • Negative returns. Somebody else gets the job.
Kenekxa removes the CV's after 90 days even when the recruitment process for the position is still in progress so you basically have have a situations where the CV put up by a consultant is automatically removed without any information to Client or Consultant and that candidate gets selected for the same position/job requirement through some other consultant after 90 days. It Happened 3 times with us for senior positions during the last three years.There are no check and balances and definately no application of mind.These is also no
Human Interface to handle your Queries.PS- I am still hunting for the clause in their website which says CV's will be removed after 90 days.
I do not have more information of other products but Kenexa is not recommended. It cannot even maintain applications.

Brassring Feature Ratings

Recruiting / ATS
2.8
Job Requisition Management
4
Company Website Posting
Not Rated
Publish to Social Media
3
Job Search Site Posting
5
Customized Application Form
2
Resume Management
1
Duplicate Candidate Prevention
2
Candidate Search
Not Rated
Applicant Tracking
Not Rated
Collaboration
Not Rated
Task Creation and Delegation
Not Rated
Email Templates
Not Rated
User Permissions
Not Rated
Notifications and Alerts
Not Rated
Reporting
Not Rated

Kenexa Support

It is a very basic system. It may be OK for entry level positions only. The practice of removing CVs while the recruitment process is ON is disturbing and there is no one to explain or to inform why it is being done. Even a routine mail is not sent to the client/consultant. I am surprised how this system is continuing without too many complaints.
ProsCons
Good followup
Slow Resolution
Less knowledgeable
Not kept informed
Difficult to get immediate help
Slow Initial Response