Overall Satisfaction with Snagit
It is not mandated to use Snagit across the organization. It is much more of a choice by a user. I do know it is used as the predominant screen capture tool, however. As for what business problem is addresses; I would say the ability to do the following:
- Quickly capture a screenshot of information to save and or forward as needed
- Capture misinformation
- Document an error
- Capture the workflow; how to reproduce a workflow error (video capture)
- One click screen capture. Simply either select from the on-screen activation icon or select "Print Screen" from your keyboard to perform a screen capture
- The accuracy of the selection. You are able to get down to the pixel level to line up your capture.
- The ability to quickly switch between settings (capture size, static or video, etc.)
- Scrolling capture. It certainly could be user error, but I have not been able to perform a scrolling capture. This has been somewhat of an issue when the item I need to capture extends greater than a single browser window.
- Video capture stoppage: If you run more than a single monitor it can be tricky to keep track of the controls of a video capture
- Captions - While the system provides various bubble caption options they are pretty rudimentary. Not as clean and/or professional as you might want or say to the art objects in PowerPoint.
- Its primary positive impact is time-saving. I am able to capture quickly and on-demand the screen information I need to report to my team, customers and/or superiors.
I did not locate in the list above any other brands I have used. The only other screen capture software I have used is a product called Jing. It performs similar functionality as Snagit, however, I have found it not to be as consistent [of] a performer when compared to Snagit.
Do you think Snagit delivers good value for the price?
Yes
Are you happy with Snagit's feature set?
Yes
Did Snagit live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Snagit go as expected?
Yes
Would you buy Snagit again?
Yes