Item: Adobe Learning Manager
Rating: 9
Author: George Pataky

Use Cases and Deployment Scope

We use Adobe Learning Manager for internal and external software education, employee professional development and compliance.

Pros and Cons

Updating of modules is well thought out and seamless.
User interface is readily easy to navigate (intuitive).
User set up and security is robust enough to assure people have the access they need and nothing more.

The UX is a bit dated.
The back end needs more tools for authors and admins when you have thousands of courses.
Filtering ability after search needs more options.
Need to be able to exempt certain content from reporting for HIPPA compliance.

Return on Investment

Compliance is much easier within Adobe Learning Manager.
We monetize access to our customers.
Personal and professional development for our team members has been enhanced through the content portal offering.

The back-end functionality still needs some features. The user experience can lack compared to competitors' features. It does the job, but I would equate it to a family sedan; it gets you there, but not necessarily in style in my opinion.

Ease of Integration

We don't use any integration except the Go1 content provider. Adobe Learning Manager has been mostly seamless, but there are features that are still badly needed in that experience for users and admins.

Key Insights

Do you think Adobe Learning Manager delivers good value for the price?

Yes

Are you happy with Adobe Learning Manager's feature set?

Yes

Did Adobe Learning Manager live up to sales and marketing promises?

Yes

Did implementation of Adobe Learning Manager go as expected?

Yes

Would you buy Adobe Learning Manager again?

Yes

Likelihood to Recommend

Adobe Learning Manager is well suited to customer education and compliance.

Great product But Needs an Update

Overall Satisfaction with Adobe Learning Manager