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ADP-The best solution for Tax Credit approval and application.
https://www.trustradius.com/payrollADP SmartComplianceUnspecified7.7117101
Lynda meyers profile photo
June 17, 2019

ADP-The best solution for Tax Credit approval and application.

Score 10 out of 101
Vetted Review
Verified User
Review Source

Modules Used
Tax Credits

Overall Satisfaction with ADP SmartCompliance

I have used AD for Georgia Quality Jobs Tax Credit, Georgia Retraining Tax Credit, WOTC Credit and Hurricane Credit currently. Wotc is being used across the organization. The others are Tax Credits that I work directly with ADP to give them the info they need to determine the credit amount. ADP has been successful in bringing over $4,000,000 credits for TMX Finance to use on the Tax Returns. With respect to the WOTC Tax Credit, we switched over from using another service to ADP in 2018. We made the switch because ADP had a much more automated approach and because we have been so satisfied with the customer service that ADP brings.
  • They make the data gathering process easy for the client as they work with the data in the format that is easiest for the client to produce. I don't have to do allot of manipulation of the data.
  • ADP definitely puts the customer first. They are easy to work with, even when we ask dumb questions, they deliver their work in the time table promised and they a genuinely nice people.
  • They are always on point when there are new opportunities for TMX Finance to look at.
  • I have no suggestions
  • The amount of Tax Credits that TMX Finance has been able to take over the years is a very positive impact.
  • Making the WOTC process automated has resulted in an increase in Productivity as opposed to how we did it in the past.
  • ADP is always looking for additional opportunities for TMX Finance and keeps on the pulse of the Tax Credit industry.
I have only had great experiences with ADP as it relates to Tax Credit analysis and application. I have not had a scenario where I felt they proposed something inappropriate.

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