Thoughts of using ADP Vantage HCM - from an adminstrators point of view
July 15, 2016
Thoughts of using ADP Vantage HCM - from an adminstrators point of view
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Vantage HCM
Our organization uses ADP Vantage HCM for all departments. It is a self service application for employees to maintain their demographic, payroll and personal information. As a shared service organization, it is used for payroll, time management and ACA Healthcare management and reporting.
- ADP is the leader in payroll processing. The regulatory services, such as payroll taxes are completely taken care of by ADP.
- The addition of the ACA Healthcare module is a benefit to any organization. Implementation is a mid-size project, not too long, and after go-live is maintained through integration of your existing data. This process saves a significant amount of time.
- Workflow is a key factor for employee changes with proper approval. ADP Vantage has configurable workflow that can meet just about any need, and an experienced user can do the work.
- ADP Vantage can improve on their online help tools. I am a person to use online help before I place a call to support. If the information is available to me, I can quickly proceed instead of needing to rely on assistance.
- There is core functionality that could use improvements. Split R&D and development time between new product/functionality and enhancement requests from your existing customers.
- There should be more training available for the Vantage HCM product, specifically to your subject matter experts or administrators. They should have a certification program to administer Vantage HCM.
- ADP Vantage has provided us the ability to consolidate functionality into 1 application.
- ADP ACA Healthcare module allows an organization of certain size to complete required regulatory reporting to the IRS and it's employees, with only an addition to our monthly service fee.