ADP Vantage HCM Provides Plenty of Opportunities for Learning to accommodate Challenges
Overall Satisfaction with ADP Vantage HCM
When the company decided to merge all North America Divisions into One Division bringing payroll for more than 10,000 associates to a Central Service Center they migrated to ADP Vantage HCM company wide. I was part of the user testing team and part of the initial go live team. This migration brought various payroll systems into the new system, which was difficult and much more complex than first believed. It is my belief that the system was not designed to process payroll for such a diverse and complex organization, we had many difficulties in using Vantage in a productive and efficient manner.
- Vantage HCM unites human resource management, benefits administration, payroll services, time and labor, and talent management into a single solution.
- Reports, dashboards and other analytical tools can provide you with new perspective on how you hire, manage and reward your people, with real-time information you can act upon.
- The Flexibility to scale up or down to your business neeeds, as well as adding various modules as you need them is advantageous.
- I found the Off-Cycle check process to be cumbersome and very time consuming.
- I also found the Customer Service during implementation and after go live to be lacking in consistency and availability.
- I believe the communication between the Payroll and Time and Labor systems needs to be more seamless
- I was not with the organization long enough to see the true impact of the implementation.
I was not part of the decsion making team