Great, but not very cheap of user-friendly
October 21, 2019

Great, but not very cheap of user-friendly

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Anypoint Platform

We use Anypoint Platform to design Mulesoft based integration which works like backend for API implementation. This integration varies from Salesforce based integrations, Workday based integrations, and applications that need large scale data transformation capabilities. Anypoint platform has various tools like Anypoint flow designer which our business users use to build integrations.
  • Support for the full API lifecycle.
  • A single place to do everything from building API spec, integration, connecting integration with API spec in the form of API implementation.
  • Monitoring and visualization.
  • Mulesoft has tons of capabilities however where I see it's lacking is usability, it's tough to set-up Anypoint Studio on local machines. Though flow designer is an alternate to that, however, it has very limited capabilities and it's extremely tough to build integrations there for business users.
  • Very expensive and no pay as you go model.
  • If you are a big size organization that heavily uses API's and SaaS-based integration, Anypoint platform is great. However, if your API implementations are not in Mulesoft, hosting just API specs is not worth it in terms of ROI.
  • Mulesoft uses propitiatory language which makes it difficult to write custom code when required, some other iPaaS platforms like Webmethods.io uses nodeJS which makes it easier to write custom code. In short, when you need to write custom code, building and supporting is a challenge.
  • TIBCO Cloud Integration (including BusinessWorks and Scribe), Built.io and Workato
Anypoint has tons of capabilities baked in one platform, and other competitors like Built.io or Workato may not have all those like Anypoint Exchange. However where these products shine are in usability, as it's ridiculously easy to build integrations using Built.io. I was involved in an assignment to build Salesforce-based integration, it took over 3 weeks to build an integration using Mulesoft which includes learning Mulesoft. It took 2 days to build the same integration using Buit.io & that too without even knowing the platform.

Mulesoft is a leader in terms of connectors, you get almost everything in Mulesoft which is not the case with other vendors. So it's ideal to choose the product based on need.
Reaching out to the technical team or expanding the development team to build integration using Mulesoft is a big challenge. Sometimes support takes more time and business is behind to fix the issues.

Do you think MuleSoft Anypoint Platform delivers good value for the price?

Yes

Are you happy with MuleSoft Anypoint Platform's feature set?

Yes

Did MuleSoft Anypoint Platform live up to sales and marketing promises?

No

Did implementation of MuleSoft Anypoint Platform go as expected?

Yes

Would you buy MuleSoft Anypoint Platform again?

No

Anypoint enables building API's backed up by integrations. It's ideal for SaaS-based integrations, for example, Salesforce and Workday. There are multiple orchestrations in the industry like integration orchestration, cloud orchestration, business process orchestration. Anypoint shines when it comes to integration. It's not ideal to use Mulesoft for cloud & business process orchestration. API led connectivity is a big sell for Mulesoft, however comparing the cost to that of non-SaaS-based integration is a costly affair.

Anypoint Platform Feature Ratings

Pre-built connectors
10
Connector modification
7
Support for real-time and batch integration
9
Data quality services
7
Data security features
8
Monitoring console
9