Ascentis HR review-- Not my first choice.
January 20, 2015

Ascentis HR review-- Not my first choice.

Ashley Mattix, CHRS | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Software Version

Ascentis HR

Overall Satisfaction with Ascentis

We use ascentis for our HRIS in the HR department across all locations in the US. We use it as a means to keep track of employee information and we also have the system feed to our benefit and payroll systems. We have automatic files that feed to these systems. We also keep track of salaried employee vacation through Ascentis, which is connected to our intranet.
  • Automatic file feed-- we set these up to automatically feed to our benefit system. This has worked particularly well, as we were able to increase the frequency when we were rapidly hiring. This allowed employees to set up a benefit account more quickly and sign up for benefits in a more timely manner.
  • Keeps track of the date and person that made the last change in Asecntis. It doesn't say which field, but it has the date and person that made the last change on the given employee information tab.
  • Keeps the history of compensation and job history well.
  • The product is accessed through a remote desktop. This makes the product extremely slow. So slow sometimes, that the reaction time lags so much that it isn't worth it to make any changes in the system.
  • The bonus and performance modules are not conducive for a successful performance management campaign. There are so many unique situations in our organzation, that these modules can't keep up with all of the intricacies.
  • The support staff has given misguided advice. Perhaps they need to be trained better?
  • We have two different company names, so in the system, we have to select the correct company name in order to view that company's information. It makes it difficult for running reports for the entire organization because you have to run one report in one company code and then select the other company code to run an identical report and then combine the two reports in order to run a report for the entire organization.
  • Having everything electronic versus in spreadsheets across our database has definitely helped efficiency, however, that is the benefit of having an HRIS, not that Ascentis specifically helped in that.
  • Ability to connect HRIS to payroll, making sure all changes have been made in our payroll system, making for a more accruate system with less mistakes.
  • Managers are able to keep track of vacation for their direct reports via the self service tool.
We looked to use the HRIS that ADP offers. The reasoning for not selecting this was due to the amount of time an implementation would take and lack of resources. There was also a constraint with money. When we implemented Ascentis, we were going from spreadsheets and paper copies to an HRIS. Anything looked better than what we were doing! We also didn't have the background of working with an HRIS to know what we needed in an HRIS.
It may be better suited for a smaller company with straightforward policies and rules. Our organization has many unique circumstances that the system can't keep up with. To determine whether or not the system will suit your company, make a list of all unique circumstances that your company will encounter. Then ask, specifically, how Ascentis can help with the given process.

Ascentis (discontinued) Feature Ratings

Employee demographic data
Employment history
Workflow for transfers, promotions, pay raises, etc.
Organization and location management
Compliance data (COBRA, OSHA, etc.)
Pay calculation
Support for external payroll vendors
Benefit plan administration
Direct deposit files
Salary revision and increment management
Annual carry-forward and encashment
View and generate pay and benefit information
Update personal information
Report builder
Pre-built reports