An honest look at BlueJeans
June 19, 2019

An honest look at BlueJeans

Kevin Thompson | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

BlueJeans is currently being used across our whole organization. We are a global organization with offices in North America, Europe, Asia, Africa, and South America. We use it locally as a replacement for our MCU appliance. It has allowed us greater efficiency in having meetings with all of our partners.
  • The technology is system agnostic and works well with all video platforms and endpoints.
  • Improvement can be made in deploying needed technologies, meeting tools, and more flexible security platforms, in a timely manner.
  • Saved money on travel for meetings.
  • Provided greater flexibility in having impromptu meetings.
I selected BlueJeans prior to evaluating the other services. My company has added Zoom and WebEx Teams to its portfolio. Right now, the other two are outperforming BlueJeans in performance, ease of use, and cost.
BlueJeans is well suited for companies with satellite offices and mobile employees. The cloud-based collaboration service seamlessly translates different video and audio platforms into one meeting. Where the company falls short is the deployment cycle for requested features that other services deploy routinely.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
6
High quality video
6
Low bandwidth requirements
5
Mobile support
7
Desktop sharing
7
Whiteboards
6
Calendar integration
2
Meeting initiation
5
Integrates with social media
Not Rated
Record meetings / events
5
Slideshows
6
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated