Overall Satisfaction with Brand24
I am using Brand24 to monitor mentions on social media for me and my customers. The implementation process is straightforward and the customer service is outstanding. Brand24 alerts me whenever the name of my company (or my competitors, or my product) is mentioned so I can reply to the comment instantly. It also shows me the “influence score” of the person I'm talking to.
- Excellent customer service
- Quickly monitor mentions of your brand on social media
- Quick to set up
- I'm satisfied on all fronts.
- Works wonders for you online image.
- Allows you to provide the proactive customer service.
3 - CEO, marketing manager, social media manager