Payroll Manager Domestic and International
August 13, 2019
Payroll Manager Domestic and International
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
Ceridian is being used across the entire company from a time collection standpoint. We use the Work Force Management to collect time data. Our department managers utilize Dayforce to schedule, review and make staffing decisions based on their individual management level of access. The HR Department utilizes it daily in their everyday activities and Payroll is in Dayforce all day long. We are able to answer individual employee questions regarding payroll issues, garnishments, taxes, benefits, and enrollments. We are able to calculate a pay run at anytime and provide financial data to the Finance department for cash management and to allow us to give employees answers to "what if" situations
- Real time calculations when needed and the ability to test any new feature when they are rolled out in the Test Environment.
- The ability to calculate and run any number of payrolls and not be charged for each run. You pay only a monthly fee and can run any number you want to when you need to.
- Reporting has greatly improved and almost every item can be reported on.
- Training is provided for all levels of employee. Manager to clerk. It is available and it is comprehensive but very user friendly.
- Support is now greatly improved and you can reach your support team at all times
- You have an assigned Tax Consultant who can be reached and works on your issues when necessary
- Even though reporting is good it still needs a little more functionality. The training is good but it could be better
- The "AH HA" portal where ideas are shared and suggestions are made by clients could be acted upon sooner than they are. I have a suggestion that is coming up on it's 2nd birthday and has been marked that it will be considered for implementation. This area needs more resources applied here.
- They need to make the termination process work a bit more streamlined in that the time sheet should not be available to edit once the employee is marked terminated in the Dayforce profile.
- We have seen an increase in productivity and efficiency in that there are fewer errors on the Payroll side of calculations with the exception of an issue with weighted average calculations from the time sheets but over all it has been a good decision to move to Ceridian with a single data base for all platforms
- We are currently moving towards a "Paper Free" system and it is moving slowing but in the right direction. Not from a system limitation but from the human side of not wanting to give up the piece of paper we are so used to having.
Ceridian enables us to be compliant with our various state tax withholding issues and alerts us to when we have a potential liability that arises when we hire for one state and the employee lives in a neighboring state. Our overtime policies keep us in compliance especially in California where the "meal premium" come in to play. We do not currently have the Benefits module but we especially find the ACA reporting to be quite helpful in this area as well
For the most part it has helped us with the scheduling.. We recruit and hire using a third party provider but the information is readily available to import so that managers can and do review their staffing needs.
I personally prefer to have the time keeping piece separate because if it were separate we could allow for time sheet viewing and editing without the possibility of HR data being available to those that do not need it. Our location has many centers that share staff not only physically but also electronically. Separate time keeping would accomplish this.