Payroll Manager Domestic and International
August 13, 2019

Payroll Manager Domestic and International

Lynn Fugitt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Ceridian is being used across the entire company from a time collection standpoint. We use the Work Force Management to collect time data. Our department managers utilize Dayforce to schedule, review and make staffing decisions based on their individual management level of access. The HR Department utilizes it daily in their everyday activities and Payroll is in Dayforce all day long. We are able to answer individual employee questions regarding payroll issues, garnishments, taxes, benefits, and enrollments. We are able to calculate a pay run at anytime and provide financial data to the Finance department for cash management and to allow us to give employees answers to "what if" situations

Pros

  • Real time calculations when needed and the ability to test any new feature when they are rolled out in the Test Environment.
  • The ability to calculate and run any number of payrolls and not be charged for each run. You pay only a monthly fee and can run any number you want to when you need to.
  • Reporting has greatly improved and almost every item can be reported on.
  • Training is provided for all levels of employee. Manager to clerk. It is available and it is comprehensive but very user friendly.
  • Support is now greatly improved and you can reach your support team at all times
  • You have an assigned Tax Consultant who can be reached and works on your issues when necessary

Cons

  • Even though reporting is good it still needs a little more functionality. The training is good but it could be better
  • The "AH HA" portal where ideas are shared and suggestions are made by clients could be acted upon sooner than they are. I have a suggestion that is coming up on it's 2nd birthday and has been marked that it will be considered for implementation. This area needs more resources applied here.
  • They need to make the termination process work a bit more streamlined in that the time sheet should not be available to edit once the employee is marked terminated in the Dayforce profile.
  • We have seen an increase in productivity and efficiency in that there are fewer errors on the Payroll side of calculations with the exception of an issue with weighted average calculations from the time sheets but over all it has been a good decision to move to Ceridian with a single data base for all platforms
  • We are currently moving towards a "Paper Free" system and it is moving slowing but in the right direction. Not from a system limitation but from the human side of not wanting to give up the piece of paper we are so used to having.
I personally prefer to have the time keeping piece separate because if it were separate we could allow for time sheet viewing and editing without the possibility of HR data being available to those that do not need it. Our location has many centers that share staff not only physically but also electronically. Separate time keeping would accomplish this.
For processing it is wonderful from an ability to calculate at any time and see how any feature added to the profile affects the payroll. From a time import when an employee is termed hours that are marked as paid by the system still import to be paid and this can cause overpaid wages if you are not aware of the issue and don't check for "terminated" hours.

Dayforce Feature Ratings

8.8
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
9.8
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
9
Not Rated
Tracking of all physical assets
Not Rated
8.7
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
6.0
Review status tracking
6
Review reminders
6
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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