Salesforce. No brainer. Chatter? No thanks.
May 17, 2016
Salesforce. No brainer. Chatter? No thanks.
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chatter
Chatter was used across the entire organization. Of course, sales folks worked with the Salesforce side of it and Chatter was used by the entire organization for communication, file sharing, department announcements, etc.
- Easy to use.
- Thoughtful user experience design. It was like using a social media tool.
- Think Twitter: announcements would be pushed further and further down to the bottom so everyone missed important updates. NOT a good solution for company wide communication.
- I hated the chat function. It was totally crappy - it was always just easier to email.
- Would have been better to have something to be more like a forum for announcements (mandatory meeting @3PM) and a "twitter" type feed solely for vague updates (birthdays, promotions, etc).
- Chatter was "pushed" on our company. It just didn't fit our business needs but because we were paying for it, we were required to use it. Huge waste of money for anyone besides our sales people.
HipChat is better for chat functions. Outlook is generally better for anything else.