Overall Satisfaction with Clerk
Clerk is a great email marketing tool that helps offer the right types of products we sell to the right customers. The search is easy to make synonyms and pins, and we also have seen the benefit of the platform for many customers.
- Easy to integrate - perfect solution for search and recommendations.
- Allow website recommendations, website search and email recommendations, that help day after day obtain more data and use it to view the best product for every single customer.
- Improving conversion rate and the quality of the customer journey on the eCommerce.
- A function to export dashboard reports will help ease building analytics.
- It's a highly technical tool. One has to have very good technical knowledge to set it up.
- Build more payment options other than the credit card.
- Targeted search results
- Customised and personalised recommendations for users feed
- Dashboards view to summarise data and build actionable insights
- Improved user conversion by 20%
- Increased revenues by 15%
- Reduced reliance of operations for data tracking and analysis
- Algolia and Elasticsearch
The cost of the contract is much better than the competitors. Customised options and packages to select from. Others weren't providing more options basis the usage and master user roles requirements. Provided free demo to help build confidence and train the team for using Clerk tool. Clerk customer solutions team is easily reachable and helps promptly resolve any issues.
Do you think Clerk delivers good value for the price?
Yes
Are you happy with Clerk's feature set?
Yes
Did Clerk live up to sales and marketing promises?
Yes
Did implementation of Clerk go as expected?
Yes
Would you buy Clerk again?
Yes