Essential Software
March 08, 2023

Essential Software

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Conga Composer

Overall Satisfaction with Conga Composer

Generation of all Sales Order Documentation (Order Acknowledgments, Packing Lists, Invoices, Credit Notes) and Purchase Order Documents


  • Provides simple process for Users
  • Handles multiple document templates
  • Very flexible for different scenarios


  • Button code could be more intuitive
  • Named Parameters would help
  • Ease of use, thereby saving considerable time
  • Error free documents every time (via mail merge)
  • Professional Appearance of documents for external use
Answered from the perspective of the user (ie to generate a document as opposed to build a use case)
The user accesses the record and just presses a button and the button code then does the rest, thereby avoiding any 'research' and preventing any errors.

Do you think Conga Composer delivers good value for the price?


Are you happy with Conga Composer's feature set?


Did Conga Composer live up to sales and marketing promises?


Did implementation of Conga Composer go as expected?


Would you buy Conga Composer again?


Current Use Case, i.e. generation of documents utilising mail merge from system data fields

Conga Composer Support

I consider the response to Technical Support issues from Conga to be best in class - always prompt response and super helpful in providing solutions.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
cannot justify the additional expense
Helped set up a solution for generating documents relating to where a single sales order is being satisfied from different locations around the World.


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