Overall Satisfaction with Continuum Recover
Continuum Recover was used by my former company to try and automate key tasks and get better support for our environment and workload. It helped us build trust with customers and expand business relationships. Another selling point for MSPs to have a business sign with them. It helped offload the day to day requirement of having a tech check backups manually.
- Automation.
- Management.
- Reporting.
- Responsiveness.
- Less employee workload.
- Increased productivity.
We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover.
Do you think ConnectWise BCDR delivers good value for the price?
Yes
Are you happy with ConnectWise BCDR's feature set?
Yes
Did ConnectWise BCDR live up to sales and marketing promises?
Yes
Did implementation of ConnectWise BCDR go as expected?
Yes
Would you buy ConnectWise BCDR again?
Yes