Overall Satisfaction with CrashPlan
We utilize CrashPlan as a data/disaster recovery tool. It has proven its effectiveness time and time again, with minimal work input. We use and manage it within the Information Systems department, but we have deployed the agent to multiple workstations, servers, and more to maintain data integrity. The most important problem it addresses in my opinion is data recovery in dire situations. The beauty of it is how simplistic it is, and I prefer that. With just a few simple steps, you can recover any data designated to be backed up within no time, and this is a major plus for me, as downtime within a medical facility sends staff into "panic-mode."
- The ease of use. There is no intense set up to get CrashPlan into action.
- Simplistic UI. I, for one, hate overwhelming UIs with poor organization structure. CrashPlan addresses this with a simplistic UI that is descriptive and easy to use.
- Data recovery. It's fast. And speed in that situation is important to reduce downtime.
- More transparency within their tech model and where they are going/what they are doing. I will add, however, I have not been seeking this out so it may already exist.
- I cannot speak for the bottom line, but I can speak for downtime. If any department is at a situation of "downtime" that interrupts the flow of production, this is potential loss for money. CrashPlan has been used to recover a few shared drives, reducing that downtime in our billing department, which in turn increased work productivity.