Gainsight is Great
September 29, 2015
Gainsight is Great
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gainsight
We currently use Gainsight to manage a book of business. We focus on the healthcare industry and our accounts are different medical offices/corporations. We use data that will trigger product usage and based on the CTA that fires we act accordingly to help individual practices grow their businesses by cutting back on financing charges.
- Allows for our company to tier our accounts based on specific measures that we set.
- We can track individual CSM goals and monthly/quarterly numbers.
- Keeps data organized and very navigational.
- Very hard to find past notes on old cta's.
- Better customer service.
- Ability to track personal metrics.
11 to 25 people