Best Automation TOOL EVER!!
April 07, 2024

Best Automation TOOL EVER!!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Blueworks Live

Being an IT person, I used IBM Blueworks for my US based client work for Banking industry. I personally feel best thing about this is users can collaborate in real time on process diagrams using Blueworks. Live's exceptional progress mapping and modelling capabilities, which make it simple to generate visual representations of business processes. In our project, IBM Blueworks is utilised to improve the customer experience when interacting with the company's customer assistance for any support or inquiries.
  • In our project, IBM Blueworks is utilised to improve the customer experience when interacting with the company's customer assistance for any support or inquiries.
  • Teams can utilise process mapping elements in web-based solutions to document new or current processes.
  • In my opinion, the tool is quite intuitive and very efficient.
  • As I have used this tool 2 months back and have worked on it for approximately 6-7 months. For that particular timeframe I found that it can enhancable in areas of integration to accommodate additional ERP and CRM tools .
  • One of the most powerful automation tool and helps us to streamline our process.
  • It helps me and my team to built a strong relationship with our clients and we have gained so much trust because of this tool.
  • Saves a lot of time and its efficiency is recommendable
IAs IBM Cloudworks is a cloud-based software which enables access to all business processes from anywhere and eliminates versioning issues with a single card repository. In my team Data can be accessed by multiple team members without having to share it with each user individually which is the best thing ever. It saves a lot of our time and provides high quality data. The platform provides on-call collaboration between team members in my organization, including all process model developers, to collaborate, document and improve initiatives.
The IBM blueworks platform provides on-call collaboration between team members in my organization, including all process model developers, to collaborate, document and improve initiatives. along with that it allows process maps to be converted to BPMN 2.0 and other formats for immediate export.
Yes, definitely IBM Blueworks helped me and my team to solve our business problems and makes our client happy and because of this we have renewed our project as well in the critical time as well by delivering highly quality. It also helps my management to take the best business decisions for our company growth.
  • IBM Cloud Kubernetes Service
  • IBM Db2 on Cloud
In my organisation we have used IBM portfolio products since longer and in the past as well me and my team truly trust on their products. Their customer support is very amazing and they helped a lot from installation of a product to solve any query related to their products. They solve queries in couple of time and their product interface is quiet interesting and easily understandable.

Do you think IBM Blueworks Live delivers good value for the price?

Yes

Are you happy with IBM Blueworks Live's feature set?

Yes

Did IBM Blueworks Live live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Blueworks Live go as expected?

Yes

Would you buy IBM Blueworks Live again?

Yes

I can say it is not only good but it is best Automation tool ever. Its streamline our business project and with web based solution it allows my team to document existing or new processes using process mapping capabilities. It provides powerful analytics and it is easy to use via online. I personally feel it is very intutive.

For less Appropriate I can say only in terms of integration perspective with different CRM tools. Rest is all good!!!!

IBM Blueworks Live Feature Ratings

Process designer
9
Process simulation
9
Business rules engine
8
SOA support
8
Process player
9
Support for modeling languages
9
Social collaboration tools
8
Standard reports
9
Custom reports
7
Content management
8