1. Home
  2. Sales Engagement Platforms (SEPs)
  3. InsideSales Playbooks Reviews
  4. User Review of InsideSales Playbooks
InsideSales.com for 100+ users
February 27, 2018

InsideSales.com for 100+ users

John Crain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with InsideSales.com Predictive Playbooks

InsideSales.com is being used in our virtual sales organization in the Americas. Our main goal is to give selling time back to sellers by reducing time spent on data logging, customer research and activity management through the opportunity lifecycle. Our sellers have hundreds, if not thousands of accounts, and InsideSales.com gives our sellers the confidence to move from step to step with an opportunity and being prompted along the way when it is time for the next action. Knowing their plan of action is being managed in the tool frees sellers up to move onto the next task immediately. The number of tasks completed and the increase in talk-time are noticeably higher after implementing InsideSales.com Playbooks.
  • Creating Plays that are able to be used by entire teams or all of an operation. Teams, and even individual reps, can create a Play that makes sense for their territory's sales cycle
  • The alerts that show sellers when one of their emails has been opened/read by a customer, so the seller can connect in real-time
  • Connecting with Linkedin Sales Navigator for Insights provides outstanding visibility into a contact, without having to leave SF.com
  • Local presence dialing
  • Pre-recorded voicemails allow sellers to move to the next call faster
  • The occasional update can log sellers out and cause a bit of confusion of how to get back in (which has been addressed for us with SSO)
  • The communication and logging of certain fields in SF.com has a few hurdles, but is able to be addressed manually
  • We have struggled getting the gamification dashboards to work with our internal TV broadcast system
  • Increase talk time and call counts
  • POC opportunities for sales workflows
  • Pipeline growth and higher close ratio
InsideSales.com has given our organization a simple, consistent and intuitive platform for daily workflows. The software allows our sellers to input data on calls in real-time, in a way that is natural to the flow of their customer interactions. The combination of a streamlined process and a simple dashboard has both reduced time on non-sales activities and increased talk-time and calls logged. If your sellers often operate 500+ accounts, InsideSales.com helps ensure that no actions or opportunities are forgotten. It provides a personal assistant of sorts for each seller and provides managers with data to see what processes produce the best results, so they can then scale.