Overall Satisfaction with InsideSales.com Predictive Playbooks
We are using PlayBooks to help organize cadence within our prospecting accounts. These are accounts where we have not been in contact with the decision maker, so we are using this tool to get in contact with them.
- It helps to organize cadence and make sure that new accounts do not fall through the cracks if you were unable to reach someone on the first attempt.
- It is fast moving and helps me to make more dials and activity through the day, ultimately equaling to more sales.
- If you have an account with more than one phone number and are wanting to call them all, it can be a bit of a hassle as you have to add the activity in before moving to make another call. The reporting can get messy as it is not a simple step.
- You are unable to send emails while on the phone, you have to wait until you hang up to compose an email.
- There is no undo button on emails. Since adding this tool, I have sent a few emails with "unknown" in the name fields and have not had a quick way to recall them.
- This tool has made me much more productive. It is easier to bounce between tasks and move quickly from account to account.
- It does the thinking for you, so it takes the work out of tracking a cadence manually.