Overall Satisfaction with InsideSales.com Predictive Playbooks
We are using Playbooks as a cadence account management tool. This allows representatives in my position to monitor and manage the accounts they need to be calling. It helps each employee to make sure they are staying on top of their accounts and utilizing the sales model we are supposed to follow.
- Keeps track of accounts
- Allows prioritization of accounts
- Enables Filtering dependent on progress
- Sending emails on one chain
- Allowing emails to be sent while on calls
- Changing interface for phone numbers
- Efficiency is streamlined
- Productivity is high
- Revenue will increase due to efficiency
My company decided to switch most likely to improve efficiency of dials and ease of use. This new software is much different as it helps the representatives keep track of their accounts and forces a certain amount of touches before giving up on accounts. This will save the reps time as they do not have to manually track this.