Overall Satisfaction with Insync Healthcare Solutions
Our clinic utilizes Insync for al clinical documentation, patient records, billing and accounting and full practice management. We considered several different platforms and shopped around a lot, hands down Insync's platform is the best fit for us and the best platform we could have asked for. From the integrated clearinghouse with 837/835 and 270/271 capability to the full practice management contained within Insync we have been satisfied from top to bottom. They also have the best support. no turning in tickets, if you need help there is a human to assist you. If they can't do it they tell you but they also request for future enhancement. Insync is one of our most valued relationships and instrumental in our daily success.
- Electronic capabilities 837/835, 270/271 files
- Live Customer Support
- Clinical documentation
- Need efficient and effective way to return patient payments to unapplied without deleting payment data.
- Their financial department could do better with accuracy and delivering responses.
- The claims queue could use some enhancements, specifically identifying missing data on claims without having to import encounters.
- Electronic capabilities
- Ease of use
- Integrated clearinghouse
- Web based functionality
- It has improved workflow and decreased time wasted
Do you think Qualifacts Insync delivers good value for the price?
Yes
Are you happy with Qualifacts Insync's feature set?
Yes
Did Qualifacts Insync live up to sales and marketing promises?
Yes
Did implementation of Qualifacts Insync go as expected?
Yes
Would you buy Qualifacts Insync again?
Yes