Lightspeed is great for Chromebooks, but not everything else
April 28, 2021

Lightspeed is great for Chromebooks, but not everything else

Jonathan Butler | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lightspeed Platform (formerly Relay)

Lightspeed is used on all devices at our organization. We use it mainly for filtering and tracking internet usage. Web filtering is required for K-12 schools to allow additional funding through Erate services. Internet safety for students is a #1 priority for out school. This helps protect students on and off site no matter where they are using the internet on our school devices.
  • Traffic Logging
  • Alerts
  • Filtering by groups
  • Reporting
  • MAC OSX Client Compatibility and reliability.
  • Windows Client Compatibility and reliability.
  • Contract and Terms
  • Pricing
  • Reports
  • Granular filtering levels
  • Ease of use on Chromebooks.
  • Very costly per year
  • Does a great job with 1:1 filtering on Chromebooks
  • Safety Check checks student for possible self harm and alerts staff
Lightspeed has a long solid reputation in the EDU market for web filtering. That being said, they have the largest database of the categorized websites at the administrator's disposal during the configuration and operation. Safety Check is AI-based and Securely uses a live in-person safety monitoring system. Securely can send local authorities to do a welfare check on students because of self-harm-related emergencies. Securly is priced a little cheaper but not too much. Linewiz will be our new system to test.

Do you think Lightspeed Filter delivers good value for the price?

Not sure

Are you happy with Lightspeed Filter's feature set?

No

Did Lightspeed Filter live up to sales and marketing promises?

No

Did implementation of Lightspeed Filter go as expected?

No

Would you buy Lightspeed Filter again?

Yes

Google Workspace (formerly G Suite), PowerSchool Student Information System, Microsoft Office 2016 (discontinued)
Lightspeed web filtering using the Chromebook Relay agent is amazing and does a great job for a cloud filtering solution. The reports that are available are great and can be customized and retains data for 90 days. Reports are easily shared with staff and/or parents for transparency and disciplinary reasons. The agent for Lightspeed (Relay) does not work well with OSX and works okay in Windows, but doesn't allow you to access local IP addresses in the web browser. There needs to be a way to bypass filtering for local network access. This can make it unusable in some cases.