Item: Lucid Visual Collaboration Suite
Rating: 9
Author: Niah Johnson

Usability

It is the best tool for this type of work.

Use Cases and Deployment Scope

Lucidchart is mainly used to demonstrate the policy and processes in our team. It is used across the whole organization and mainly for flowcharts.

Pros and Cons

Workflows
Sharing documents/workspaces

Changing the format of more than one box at a time

Return on Investment

It has improved our quality management.
The workflows help demonstrate processes clearly which will lead to a successful audit.

Integrations

This has allowed us to write a more comprehensive quality systems document, our next step will be to exercise an internal audit.

Support Rating

Within a week of becoming a user, a Lucidchart representative reached out to support my understanding of the program and provide training and tips to ensure I was getting the most out of the program.

Key Insights

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Not sure

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

Alternatives Considered

N/A

Likelihood to Recommend

It is best suited for demonstrating processes and visualizing complex workflows/policies.

Brilliant program. If you're considering purchasing - do it!

Overall Satisfaction with Lucidchart