I love it!
October 26, 2021

I love it!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

I found it to be very user friendly and I was able to jump in and create my process flowchart very easily.
We use Lucidchart in quality assurance and it helps with process improvement and simply with creating flowcharts of the various processes that we monitor. We were able to use Lucidchart for complaints process, investigations, deviations, and incidents. The problem that it addresses is process improvement and visualizing the process.
  • Process improvement for complaints
  • Showing the process in details from beginning to end
  • The way I can easily build a chart
  • Lucidchart is very user friendly
  • I would like to see the text box be a little easier to work with.
  • Proposal was accepted
  • Productivity has been improved
I was able to integrate the Lucidchart flowchart into my powerpoint presentation for a proposal to change the process very easily and the proposal was accepted.
I was fortunate enough to not to need to use the support.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

I think that Lucidchart is excellent for the quality assurance department for process improvement. I can't really think of where it is less appropriate.