Lucidchart Collaboration | TrustRadius

Overall Satisfaction with Lucidchart

Usability

8

Pretty easy to use and follow your nose. Was able to jump right in without a steep learning curve.

Use Cases and Deployment Scope

We are using Lucidchart to review dynamic processes and decision trees, as well as workflows. This has been particularly useful in collaborating across teams. Have found it useful to allow multiple users / teams to collaborate and have input on various processes, proposals, and workflows. This is useful in working to standardize and refine business processes and decisions.

Pros and Cons

Pros

Collaborative viewing
Display dynamic workflows
Visualizing decision trees

Cons

Commenting seems unnecessarily restricted, needing a top tier subscription just to collaborate.
Could use a review of functions for cost tiers.

Return on Investment

Visualization of complicated processes
Allows for collaborating and input on proposals
Good mind mapping tool

Integrations

Integration with Microsoft applications is particularly useful as we utilize the office suite of applications.

Support Rating

5

I have not had to utilize support, but there are some useful communication and introductory emails.

Key Insights

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Not sure

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

Alternatives Considered

Microsoft Visio

Lucidchart is easier to collaborate and a native online format is useful for cross team work and benefit.

Other Software Used

Microsoft Visio, Gemini, Microsoft 365 (formerly Office 365)

Likelihood to Recommend

Great for collaborating on processes, decision trees, simplifying and visualizing dynamic processes.

Comments

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