Team Collaboration FTW!
January 11, 2022

Team Collaboration FTW!

Liam Murphy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

Intuitive is the word. If you've ever used anything graphic like Adobe, all the functionality is immediately... intuitive. When I first opened it, I was shocked at how high up the learning curve I began, just based on how well they've adopted industry practice. The only thing that took some getting used to was dragging shapes onto the page rather than drawing them from scratch.
I use LucidChart every day for every project. It's gotten to the point that if I'm in a meeting, I've included in the invite a link to the LucidChart we'll be looking at and working within as a team during the meeting. It has largely replaced meeting agendas, meeting notes, and follow-ups. Being able to work visually has been a tremendous help in every corner of our company. The simplicity, auto-operations, and flexibility truly thread the needle between being too simple that it would be frustratingly limiting, and too complex that it would be frustratingly opaque. It's a perfect sweet spot, right down the middle.

Pros

  • Team Integration
  • Tool availability
  • Automation of formatting
  • Clean layout and design

Cons

  • LucidSpark and LucidChart should be one product
  • More prompts to try features *inside* a document rather than on the home page. I'm not going to click to watch a video on my home page, but a little unobtrusive "Clippy" in the corner saying "do you want to tag a teammate in a comment?" That would get more engagement.
  • Project communication has never been more clear
  • Cohesion within the teams
  • Graphic representation has been superior to the written word
I haven't actually used any of this personally, but I know our company uses the integration with Salesforce constantly. Every client has a flowchart and every flowchart is synced between LucidChart and Salesforce, so it's been a huge value add.
I haven't had to ask questions, but certainly, they've been communicative.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

The closest I can come up with is Google Whiteboard in Meet, which is a far cry from LucidChart.
Asana, Adobe Illustrator CC, Todoist: To-Do List & Task Manager
Ahead of a project initiating process, we'll send an Asana form to our key stakeholders on a project, collect information, use that information to draft a LucidChart, and show up to our initial exploratory meetings with a LucidChart we can all "meet" in. It's replaced a boardroom in our virtual world. Team members can drop post it's of whatever color anywhere on the chart as needed and we are all on the same page. Great stuff!

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