Dynamic is Dynamite!!
Overall Satisfaction with Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
Microsoft dynamics is being used by our company by sales, operations, and admin support employees. Dynamics helps sales track new prospects and house historically relevant data to reengage old prospects and new. Sales process is tracked from start to completion of sale and handed off to operations for implementation. Operations can then see all bites attached to assist in converting over to client status.
Pros
- Customizable
- Fast
Cons
- Entering data can be tedious. Mass information entering isn’t very easy.
- With customization can also come with more steps to enter some data.
- 100% to quota.
- Achieved more COI touches.
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