Microsoft Dynamics AX: an ideal ERP solution for wholesale distribution.
December 04, 2017
Microsoft Dynamics AX: an ideal ERP solution for wholesale distribution.
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Sales & Marketing
- Call center
- Accounts receivable
Overall Satisfaction with Microsoft Dynamics AX
Our organization is using Microsoft Dynamics AX across our entire organization. As a wholesale distributor, we are using AX as an ERP to manage inventory, sales, accounting, procurement, and more. AX gives us a single solution to manage our organization and create more efficiencies in our business processes.
- Pricing: Microsoft Dynamics AX gives us good flexibility in how we price our products.
- UX: Microsoft Dynamics AX has a good user interface to put valuable information on the screen for users.
- Inventory Management: Microsoft Dynamics AX does a great job at giving us insight into our inventory.
- Call center does not easily support orders taken from multiple locations.
- Payment integration has been challenging, but ultimately doable.
- There are several minor bugs that pop up from time to time.
- Dynamics AX has given us greater flexibility and capabilities in creating efficient business processes.
- The implementation process has taken longer than expected.
- Working with Microsoft partners during the implementation has been a struggle.
- SAP
I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.