Our non-profit is very happy with Network for Good
June 01, 2022

Our non-profit is very happy with Network for Good

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Network for Good

We use Network for Good for processing all of our donations and for donor management. The interface enables us to easily send thank you letters or emails to donors as well as send email updates and newsletters and has very easy-to-use reporting/data retrieval features and a clear dashboard that provides useful information at a glance. Network for Good is very user-friendly and any questions are quickly resolved through the chat interface with a Network for Good representative. Having used other systems, I find this interface very easy to work with.
  • Network for Good makes it almost effortless to contact donors in a variety of ways
  • Network for Good has a clear dashboard with useful information displayed at a glance and more in-depth reporting parameters to dig deeper when needed
  • Any questions are quickly and helpfully resolved through a chat function with Network for Good support staff
  • I would like to see another line of space on organization addresses so there is more room to add an attention line to an individual or separate address info such as a floor and suite. Some organization addresses are very long and I've sometimes felt as if there is not enough room to enter all of the info without abbreviating more than I like to
  • ease of use
  • user friendliness
  • ability to track donor information
  • ease in thanking and contacting donors
  • We have been able to more easily target donors based on giving history and levels
  • We have been able to engage donors more effectively through email
  • We have grown our donor list 300% in just a few years of using Network for Good

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Network for Good works very well for our small non-profit. It is extremely easy to use, and has a very user-friendly interface.

Network for Good Support

Any questions I have had were answered clearly, any problems were solved quickly and efficiently.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No, we do not have premium support.
I had locked myself out of one of the modules by changing my email address and support was able to identify and resolve the issue in a very short time.